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1 room, 2 adults

Portola Hotel & Spa at Monterey Bay, Monterey

4-star4 stars
Two Portola PlazaMontereyCA93940United States of America

4-star resort with full-service spa, connected to the convention center, near Monterey Bay
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Very Good8.4
Location
Great location
Breakfast
Tasty breakfast
Room
Great room
Value for money
Value for money could be better
1456See all 1,456 Hotels.com reviews
From 2,867 reviewsTripAdvisor Traveller Rating

Portola Hotel & Spa at Monterey Bay, Monterey

from $188
  • Courtyard Room, 2 Double Beds
  • Courtyard King
  • Harbor View, 2 Double Beds
  • Harbor View King
  • Portola Room Two Double Beds
  • Portola King
  • Room, 1 Double Bed, Accessible
  • Room, 1 King Bed, Accessible
  • Run of House

What’s around Portola Hotel & Spa at Monterey Bay, Monterey

Landmarks

  • In Downtown Monterey
  • Monterey Bay - 11 min walk
  • Cannery Row - 14 min walk
  • Monterey Bay Aquarium - 27 min walk
  • Fisherman's Wharf - 4 min walk
  • Maritime Museum - 1 min walk
  • Monterey Convention Center - 1 min walk
  • Pacific House Museum - 2 min walk

Getting around

  • Monterey, CA (MRY-Monterey Peninsula) - 12 min drive
  • Salinas, CA (SNS-Salinas Municipal) - 35 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 35 min drive
  • Salinas Station - 30 min drive
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Free shopping center shuttle

About Portola Hotel & Spa at Monterey Bay, Monterey

Location.
The Portola Hotel & Spa at Monterey Bay is located in historic downtown Monterey, Calif. The resort is one half-mile from Cannery Row. Famed 17-Mile Drive and Pebble Beach Golf Course are three miles from the resort.

Hotel Features.
The resort includes Jacks Monterey, which serves American cuisine and features outdoor, fireside dining. Peter B's Craft Brewery includes 15 high-definition televisions and The Club Room offers a daily European style breakfast buffet. An outdoor pool, spa tub, steam room, sauna and fitness center are offered. The on-site spa has a selection of services, including massages. The resort also provides wireless Internet access in public areas, a business center, and conference rooms. Self parking and valet parking are available on site (fees apply). Dogs are welcome for a fee; service animals are exempt.

Guestrooms.
This seven-story resort offers 379 guestrooms and suites. Guestrooms feature city views and are furnished in residential style with shuttered windows and contemporary, boutique furnishings. Guestrooms feature high-speed wired Internet access (surcharge). Bathrobes are provided. Rooms include coffeemakers.

At a glance

Key facts

Size

  • 379 rooms
  • Arranged over 7 floors

Arriving/leaving

  • Check-in time 4 PM-2 AM
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 150 lb)

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Offsite

  • Free shopping center shuttle

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the resort

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) -
  • Conference space size (meters) -
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers -
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Filipino
  • Spanish

In the apartment

Home comforts
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Jacks Monterey - This restaurant specializes in Californian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Peters B's Craft Brewery - Overlooking the garden, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

The Club Room - This restaurant serves breakfast only. Open daily.

Recreation

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Portola Hotel & Spa at Monterey Bay, Monterey’s small print

Also known as

  • Hotel Portola
  • Monterey Bay Portola Hotel
  • Portola Hotel
  • Portola Hotel Monterey Bay
  • Portola Monterey Bay
  • Portola Hotel And Spa At Monterey Bay
  • Portola
  • Portola Hotel Monterey Bay
  • Portola Hotel Spa at Monterey Bay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • 1 percent destination fee will be charged
  • Tourism fee: USD 2.00 per accommodation, per night

Optional extras

Self parking costs USD 21.00 per day with in/out privileges

Valet parking costs USD 24.00 per day with in/out privileges

Buffet breakfast is offered for an extra charge of USD 20 for adults and USD 5.95 for children (approximately)

Pets are allowed for an extra charge of USD 50 per accommodation, per night (maximum USD 100 per stay)

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 9.95 per night (rates may vary)

Wired Internet access is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.4 From 1,456 reviews

Portola Hotel & Spa at Monterey Bay, Monterey
Exceptional10.0
Dog friendly, will go back again!!
Great with the dog!
Dan, us1 night trip
Portola Hotel & Spa at Monterey Bay, Monterey
Exceptional10.0
Prefectly located
We enjoyed our time celebrating our anniversary. Prefect location, walkable will definitely return
Amy, us2 night trip
Portola Hotel & Spa at Monterey Bay, Monterey
Exceptional10.0
Great location for a relaxing getaway
Just a little glitch with checking in, we were waiting on the bellhops to bring our bags to our room for about an hour, but they came as soon as we called- so just lack of communication between them and front desk. Easy check in and out process, appreciated the welcome gift for ourselves and our pups! The room was recently remodeled so it looked great! There were some cosmetic flaws on the paint in the bathroom that affected the look but not our comfort (I’m an interior designer so I see things like that). There was plenty of light and outlets in the room, there was also a nice seating area so we didn’t feel confined to the bed for reading and eating. We heard a little noise from the hallways in the morning, but nothing between the neighboring rooms. We loved the location, and enjoyed breakfast from the Crepery downstairs. We were within walking distance to the wharf, and a quick drive to Cannery Row. We will keep this in mind for future stays as we felt welcomed, comfortable and were able to travel with our Fur Babies!
Terra, us1 night trip
Portola Hotel & Spa at Monterey Bay, Monterey
Very Good8.0
SPA is a 9. Hotel is a 7.... 1/2?
the room we were given was on the street so there was a lot of foot traffic near our room. We had to leave our windows closed. Other than that, the beds were very comfortable, the restaurants and bars were great. Perfect location to walk around and see the sites. Cannery Row is a quick Lyft/uber away. Oh! One big thumbs down on their late check out options. I had a massage scheduled in the AM at the hotels spa (which, by the way, is not attached to the hotel so you have to walk across the street), so I called to ask for a late checkout since I'd be finished right at noon. At first, they were not accommodating at all. The lady on the phone said that the daily rate was $189 so they'd have to charge me half of that if I wanted to extend checkout to 1pm (one hour for $99). Or I could pay the full rate and stay until 4pm? WHAT?! Anyway, after I declined and told her that was a little too much for an hour extension, she gave me a COURTESY late checkout time of 12:30! As much as I appreciated the 30 minute window she gave me, I thought it was messed up that they wouldn't be more flexible. I mean, I was spending $400+ at their spa. You would think they'd take that into consideration and not just kick me to the curb! Anyway, all in all, it was a good stay. (CHECK OUT THE SPA! PROBABLY THE TOP 5 BEST massages I've ever had). Will definitely be back for that!
Nicole, us1 night trip
Portola Hotel & Spa at Monterey Bay, Monterey
Very Good8.0
Been there done that
A little overpriced 🤔and still had to pay extra for parking😝
carl, us1 night trip

See all reviews

Portola Hotel & Spa at Monterey Bay, Monterey

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