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1 room, 2 adults

Portola Hotel & Spa at Monterey Bay, Monterey

4-star4 stars
Two Portola Plaza, Monterey, CA, 93940, United States of America

4-star resort with full-service spa, connected to the convention center, near Maritime Museum
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Very Good8.4
Location
Great location
Service
Fantastic service
Room
Great room
Value
Value for money could be better
1468See all 1,468 Hotels.com reviews
From 2,958 reviews

TripAdvisor Traveller Rating

Portola Hotel & Spa at Monterey Bay, Monterey

from $170
  • Room, 2 Double Beds
  • Room, 1 King Bed
  • Room, 2 Double Beds, Harbor View
  • Room, 1 King Bed, Harbor View
  • Portola Room Two Double Beds
  • Portola King
  • Room, 1 Double Bed, Accessible
  • Room, 1 King Bed, Accessible
  • Run of House

What’s around Portola Hotel & Spa at Monterey Bay, Monterey

Landmarks

  • In Downtown Monterey
  • Maritime Museum - 2 min walk
  • Monterey Bay - 12 min walk
  • Cannery Row - 15 min walk
  • Monterey Bay Aquarium - 27 min walk
  • 17-Mile Drive - 40 min walk
  • Fisherman's Wharf - 4 min walk
  • Monterey County Fairgrounds - 44 min walk

Getting around

  • Monterey, CA (MRY-Monterey Peninsula) - 6 min drive
  • Salinas, CA (SNS-Salinas Municipal) - 26 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 33 min drive
  • Salinas Station - 25 min drive
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 379 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 4 PM-2 AM
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 150 lb)

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

WiFi rated fast

  • Great for browsing, email, gaming, and video chat

Transportation

Parking

  • Valet parking *

Offsite

  • Free shopping center shuttle

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 60000
  • Conference space size (meters) - 5574
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 9
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Filipino
  • Spanish

In the room

Home comforts
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa on The Plaza has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a steam room.

The spa is open daily.

Dining

Jacks Monterey - This restaurant specializes in Californian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Peters B's Craft Brewery - Overlooking the garden, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

The Club Room - This restaurant serves breakfast only. Open daily.

Recreation

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Portola Hotel & Spa at Monterey Bay, Monterey’s small print

Also known as

  • Hotel Portola
  • Monterey Bay Portola Hotel
  • Portola Hotel
  • Portola Hotel Monterey Bay
  • Portola Monterey Bay
  • Portola Hotel And Spa At Monterey Bay
  • Portola
  • Portola Hotel Monterey Bay
  • Portola Hotel Spa at Monterey Bay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • 1 percent destination fee will be charged
  • Tourism fee: USD 2.00 per accommodation, per night

Optional extras

Self parking costs USD 21.00 per day with in/out privileges

Valet parking costs USD 24.00 per day with in/out privileges

Buffet breakfast is offered for an extra charge of USD 20 for adults and USD 5.95 for children (approximately)

Pets are allowed for an extra charge of USD 50 per accommodation, per night (maximum USD 100 per stay)

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 9.95 per night (rates may vary)

Wired Internet access is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.4 From 1,468 reviews

Portola Hotel & Spa at Monterey Bay, Monterey
Exceptional10.0
Great location, nice rooms, excellent service.
The hotel has a chill vibe and is in a great location, super close to the Fisherman's Wharf. Each time I have stayed there, the service was great. The spa is just okay. The rooms are comfortable, some have ocean views. The Jack's restaurant has nice dinners with a relaxing fireplace in the background; the lunch menu is just okay. Starbucks is across the street and there are plenty of restaurants nearby.
Magdalena, us1 night romance trip
Portola Hotel & Spa at Monterey Bay, Monterey
Very Good8.0
I would stay again
Nice place. I was comfortable here and there were cute streets to explore. The hotel lobby area is beautiful and modern. The rooms are well kept, clean and have appropriate amenities. They are less modern and a little more aged than the lobby, but still comfortable and I would stay again.
Christina, us1 night romance trip
Portola Hotel & Spa at Monterey Bay, Monterey
Exceptional10.0
Great Location. It was beautiful. Just make sure you set up your SPA appoints much before you arrive. They get busy soon. We had to go out to market to get some services done.
Gopal Santosh, us1 night romance trip
Portola Hotel & Spa at Monterey Bay, Monterey
Exceptional10.0
Room was large and bed very comfortable.
Jim, us1 night business trip
Portola Hotel & Spa at Monterey Bay, Monterey
Exceptional10.0
Gorgeous Hotel!
Brenda, us2 night trip with friends

See all reviews

Portola Hotel & Spa at Monterey Bay, Monterey

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