Guests
All properties in Ratzeburg, Schleswig-Holstein, Germany

Hansa-Hotel Ratzeburg

Ratzeburg upscale hotel with spa

  • Free buffet breakfast, free WiFi, and free parking
From
$153

Image gallery

  • Standard Double Room - Guest Room
  • Standard Double Room - Guest Room
  • Standard Double Room - Bathroom
  • Standard Double Room - Bathroom
  • Standard Double Room - Guest Room
Standard Double Room - Guest Room. Image 1 of 16
1 / 16Standard Double Room - Guest Room
Schrangenstraße 25-27, Ratzeburg, 23909, SH, Germany
8.4.Very Good.
See all 14 reviews

Official standards

This property advises that it adheres to guide to reopening vacation rentals (DTV & DFV - Germany) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Non-smoking

Property highlights

Main amenities

  • 23 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Full-service spa
  • Free newspapers in the lobby
  • Limited hour front desk

For families

  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Daily housekeeping
  • Elevator
  • LCD TV
  • Free self parking

What’s around

  • Lauenburg Lakes Nature Park - 1 min walk
  • Ratzburg Kurpark - 2 min walk
  • Ratzburg Marketplace - 3 min walk
  • Ernst Barlach Museum - 3 min walk
  • Badestelle Ratzeburg - 10 min walk
  • Schaalsee Biosphere Reserve - 3.1 mi / 4.9 km
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room
  • Standard Single Room

What’s around

Landmarks

  • Lauenburg Lakes Nature Park - 1 min walk
  • Ratzburg Kurpark - 2 min walk
  • Ratzburg Marketplace - 3 min walk
  • Ernst Barlach Museum - 3 min walk
  • Badestelle Ratzeburg - 10 min walk
  • Schaalsee Biosphere Reserve - 3.1 mi / 4.9 km
  • Eulenspiegel Fountain - 6.6 mi / 10.7 km
  • Ratzeburger See - 6.6 mi / 10.7 km
  • Moelln Cathedral - 7.3 mi / 11.7 km
  • Moellner Museum - 7.3 mi / 11.8 km
  • Badestelle Utecht - 7.6 mi / 12.3 km

Getting around

  • Luebeck (LBC) - 24 min drive
  • Ratzeburg Station - 10 min drive
  • Lübeck Airport Station - 17 min drive
  • Lübeck Hochschulstadtteil Station - 18 min drive
map
See on map
Schrangenstraße 25-27, Ratzeburg, 23909, SH, Germany

At a glance

Hotel size

  • This hotel has 23 rooms

Arriving/leaving

  • Check-in time 2:00 PM-8:00 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily

Things to do

  • Full-service spa

Services

  • Front desk (limited hours)
  • Free newspapers in lobby

Facilities

  • Elevator

Accessibility

  • Wheelchair accessible

Languages Spoken

  • German

In the room

Freshen up

  • Private bathroom
  • Shower only

Be entertained

  • LCD TV

Stay connected

  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna. Services include hot stone massages and massages. The spa is equipped with a sauna.

The spa is open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • Spa fee: EUR 15 per person, per night

Children and extra bedsPay at property

  • Cribs/infant beds are available for EUR 10 per night
  • Guests must contact this property in advance to reserve cribs/infant beds

PetsPay at property

  • Pets are allowed for an extra charge of EUR 8 per pet, per night

Pool, spa, and gym (if applicable)Pay at property

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

Policies

Only registered guests are allowed in the guestrooms.

This property accepts Visa, Mastercard and cash.

Also known as

  • Hansa-Hotel Ratzeburg Hotel
  • Hansa-Hotel Ratzeburg Hotel Ratzeburg
  • Hotel Hansa-Hotel Ratzeburg Ratzeburg
  • Ratzeburg Hansa-Hotel Ratzeburg Hotel
  • Hotel Hansa-Hotel Ratzeburg
  • Hansa-Hotel Ratzeburg Ratzeburg
  • Hansa-Hotel Hotel
  • Hansa-Hotel
  • Hansa-Hotel Ratzeburg Hotel
  • Hansa-Hotel Ratzeburg Ratzeburg

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hansa-Hotel Ratzeburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, pets are welcome. There's a charge of EUR 8 per pet, per night.
  • You can check in from 2:00 PM - 8:00 PM. Check-out time is 11:00 AM.
  • Yes. Nearby restaurants include Istanbul (3-min walk), Askanier Keller (4-min walk), and La Dolce Vita (4-min walk).
  • Hansa-Hotel Ratzeburg has a spa.
8.4.Very Good.
  • 8.0.Very Good

    Frühstück war sehr gut.

    Heike, 2 night trip with friends, Aug 29, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Zentrale, ruhige Lage; Zimmer mit Balkon;Einrichtung relativ neu;sehr gutes Frühstücksbuffet und Wasser kostenlos auf dem Zimmer, Parkplatz kostenlos, sehr freundliches Personal, Preis- Leistungs-Verhältnis sehr gut.

    Dieter, 7 night family trip, Sep 13, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Alles schön und freundliches Personal. Aber wir hatten es leider sehr laut. Im Hochsommer ging es nur mit offenem Fenster. Sehr viele Auto waren unterwegs... und um halb sechs wurden lautstark die Brötchen geliefert und dann mit viel Geschepper das Frühstück hergerichtet. Das gab es dann leider erst ab 8 Uhr...

    1 night family trip, Aug 13, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Sehr freundliches und aufmerksames Personal, schöne Lage, insgesamt eine gute Wahl.

    Saeid, 2 night trip, Dec 12, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Ærverdig hotell

    Det meste er på stell; veldig bra hotell.

    1 night romance trip, Jul 3, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fint hotel

    Övernattning innan färjan till Sverige.Jätte fint hotel och bra service. Dessvärre pratar ingen engelska då vi fick problem med betalning då vi redan hade betalar till Hotels.com något de inte kunde se. Så nu har vi fått betala två gånger och hoppas vi får tillbaka pengarna av Hotellet eller Hotels.com

    Lena, 1 night romance trip, Jun 26, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Flemming, 1 night trip, Aug 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Peter, 1 night business trip, Oct 7, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Lars, 1 night business trip, Sep 7, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Anna, 2 night trip, Aug 9, 2020

    Verified Hotels.com guest review

See all 14 reviews