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Lord Elgin Hotel, Ottawa

3.5 stars3.5 stars
100 Elgin StOttawaONK1P5K8Canada
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Excellent4.2 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Wellness Area
Great wellness & sports facilities
1257See all 1,257 Hotels.com reviews
From 54 reviewsTripAdvisor Traveller Rating

Lord Elgin Hotel, Ottawa

from $114
  • Classic King Room
  • Park View Room, 1 King Bed
  • Classic Two Queen Room
  • Park View Room, 1 Queen Bed
  • Park View Room, 2 Queen Beds
  • Classic Queen Room
  • Elgin Class Executive Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 355 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 19
  • Minimum Spring Break check-in age is 19

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Elgin Hotel
  • Elgin Lord
  • Hotel Lord Elgin
  • Lord Elgin
  • Lord Elgin Hotel
  • Lord Elgin Hotel Ottawa
  • Lord Elgin Ottawa

Policies

Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Mandatory fees

Deposit: CAD 75 per night

Optional extras

Late check-out can be arranged for an extra charge of CAD 85

Valet parking costs CAD 30 per day with in/out privileges

Breakfast costs between CAD 10 and CAD 40 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Spa services on site
  • Spa tub
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sauna
Working away
  • 24-hour business center
  • Meeting rooms 15
  • Conference space size (feet) - 13000
  • Conference space size (meters) - 1170
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1941
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Starbucks - This café serves breakfast, lunch, and light fare.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Lord Elgin Hotel, Ottawa’s small print

Also known as

  • Elgin Hotel
  • Elgin Lord
  • Hotel Lord Elgin
  • Lord Elgin
  • Lord Elgin Hotel
  • Lord Elgin Hotel Ottawa
  • Lord Elgin Ottawa

Policies

Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Mandatory fees

Deposit: CAD 75 per night

Optional extras

Late check-out can be arranged for an extra charge of CAD 85

Valet parking costs CAD 30 per day with in/out privileges

Breakfast costs between CAD 10 and CAD 40 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 1257 reviews

Lord Elgin Hotel, Ottawa
Outstanding5.0 / 5
Favourite Ottawa place to stay
we stay here as a family every time we go to ottawa. it is convenient, luxurious but simple, our daughters feel like we are staying in one of the ottawa castles (more affordable and better customer service than chateau laurier), the rooms are big, bathrooms clean and updated with great walk-in shower, beds comfortable. we will be back again.
2 night family trip
Lord Elgin Hotel, Ottawa
Good3.0 / 5
Conveniently located - just a bit dated
The hotel staff is very friendly and helpful and the location is what sells this hotel - you can't beat where it is. The hotel is functional and relatively comfortable but is pretty dated (especially for the price) - but it looks like they are trying to update each floor one floor at a time so this may be a temporary issue. With that, however, comes a significant amount of construction noise. On our last day they were ripping out flooring on the floor above us so from the first thing in the morning until at least noon there was incessant loud banging seeming to come from every direction. In the future I would ask to be located at least 1 floor away from the floor currently under renovation so that I could enjoy my stay. And note - the Lord Elgin corner king rooms that are supposed to have a view don't necessarily have a good one. From our room on the 6th floor, our "spectacular view" was of the roof of the Chateau Laurier hotel. I don't think the extra window with a view of the top of another building is worth any extra money - but that may just be me.
2 night family trip
Lord Elgin Hotel, Ottawa
Outstanding5.0 / 5
Accessable Ottawa
great.
2 night romance trip
Lord Elgin Hotel, Ottawa
Excellent4.0 / 5
Parliament hill visit
Great location for our parliament hill visit
1 night family trip
Lord Elgin Hotel, Ottawa
Excellent4.0 / 5
Still OK
This was the 2nd year in a row we've stayed at the Lord Elgin. It was comfortable, but it clearly needs an update. We're glad that the entire hotel, floor by floor, is being renovated for next year's festivities.
4 night romance trip

See all reviews

Lord Elgin Hotel, Ottawa

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