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Renaissance Austin Hotel, Austin

4 stars
9721 Arboretum BlvdAustinTX78759United States of America, 800-491-6126
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Excellent4.4 / 5
Location
Great location
Cleanliness
Clean
Service
Fantastic service
WiFi
WiFi system needs upgrading
342See all 342 Hotels.com reviews
From 759 reviewsTripAdvisor Traveller Rating

Renaissance Austin Hotel, Austin

Hotel Info: 866-539-8117

from $139
  • Standard Room
  • Club Level
  • Signature Suite, 1 King Bed
  • Luxury Suite, 1 King Bed
  • Larger Guest Room
  • Executive Room

At a glance

Key facts

Hotel size

  • This hotel has 492 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 4 PM-7 PM
  • Check-out time is 11 AM
  • Express check-in/out
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed *

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Austin Hotel Renaissance
  • Austin Renaissance
  • Austin Renaissance Hotel
  • Hotel Renaissance Austin
  • Renaissance Austin
  • Renaissance Austin Hotel
  • Renaissance Hotel Austin

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Self parking costs USD 10 per day

Valet parking costs USD 25 per day

Rollaway beds are available for USD 25.00 per day

Breakfast costs between USD 20 and USD 30 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 75 per pet, per stay

WiFi is available in guestrooms for USD 15.95 per day (rates may vary)

In the hotel

Food and drink
  • Full breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • 24-hour fitness facilities
  • Spa tub
  • Sauna
  • Golfing nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 24
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 65000
  • Conference space size (meters) - 6039
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping

Renaissance Austin Hotel, Austin’s small print

Also known as

  • Austin Hotel Renaissance
  • Austin Renaissance
  • Austin Renaissance Hotel
  • Hotel Renaissance Austin
  • Renaissance Austin
  • Renaissance Austin Hotel
  • Renaissance Hotel Austin

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Self parking costs USD 10 per day

Valet parking costs USD 25 per day

Rollaway beds are available for USD 25.00 per day

Breakfast costs between USD 20 and USD 30 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 75 per pet, per stay

WiFi is available in guestrooms for USD 15.95 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 342 reviews

Renaissance Austin Hotel, Austin
Good3.0 / 5
Terrible service at lobby restaurant, bad food, hard to find employees. Two towels a day, had to keep asking for more. Seem to be skimping for a fairly high end facility...
1 night trip with friends
Renaissance Austin Hotel, Austin
Outstanding5.0 / 5
Great hotel
Above our standard price range for hotels, but glad we spent a little bit more.
1 night romance trip
Renaissance Austin Hotel, Austin
Outstanding5.0 / 5
Got upgraded to club level! Treated me well!
1 night business trip
Renaissance Austin Hotel, Austin
Excellent4.0 / 5
no free wifi or parking
The hotel room was very comfortable. Sadly no free wi-fi but the TV has hulu and netflix available but your own account is required. Also there's a 10$ fee for parking.
1 night family trip
Renaissance Austin Hotel, Austin
Fair2.0 / 5
A dismal experience
I booked a room with two queen beds and alerted the hotel that I would be arriving after midnight, but that it was imperative to have 2 beds as my party included 3 adults. Upon arrival, I was told I could have a King bed....which wouldn't work. They offered a roll-away bed, but no discount in price. When we finally got up to the room (they did not solve the 2 bed issue and it was now almost 2am) we discovered that the sliding bathroom door would not stay closed and had no latch. When calling the front desk, they said they had no way of fixing it and would get to it in the morning. A dismal experience.
2 night business trip

See all reviews

Renaissance Austin Hotel, Austin

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