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1 room, 2 adults
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Biltmore Hotel and Suites, Santa Clara

3 stars3 stars
2151 Laurelwood RdSanta ClaraCA95054United States of America, 800-491-6126
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Good3.6 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Breakfast
Breakfast is average
882See all 882 Hotels.com reviews
From 503 reviewsTripAdvisor Traveller Rating

Biltmore Hotel and Suites, Santa Clara

Hotel Info: 866-539-8117

from $95
  • Run of the House
  • Suite, 1 King Bed, Tower
  • Room
  • Standard Room, 1 King Bed, Garden Area
  • Standard Room, 2 Queen Beds, Garden Area

At a glance

Key facts

Hotel size

  • This hotel has 263 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out
Airport shuttle service is available during limited hours. Contact the property in advance to get details. An adult age 18 or older must assume all liability for the booking.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Specific rooms only, restrictions apply *

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle during limited hours *

Parking

  • Free self parking (limited)

Other information

  • Smoke-free property

Also known as

  • Biltmore Hotel Santa Clara
  • Biltmore Santa Clara

Policies

This property does not accept pre-paid debit cards as a payment option. A credit card is required upon check-in. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50 per night

Optional extras

Refrigerators are available for USD 10 per day

Cooked-to-order breakfast is offered for an extra charge of USD 13.95 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per stay

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa tub
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Conference space
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • ATM/banking

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Hops - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar.

Montague Cafe - This restaurant serves breakfast, lunch, and dinner.

Biltmore Hotel and Suites, Santa Clara’s small print

Also known as

  • Biltmore Hotel Santa Clara
  • Biltmore Santa Clara

Policies

This property does not accept pre-paid debit cards as a payment option. A credit card is required upon check-in. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50 per night

Optional extras

Refrigerators are available for USD 10 per day

Cooked-to-order breakfast is offered for an extra charge of USD 13.95 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 882 reviews

Biltmore Hotel and Suites, Santa Clara
Poor1.0 / 5
Awful
Front desk staff is rude and not friendly. The hotel is mediocre and not even worth a five star rating. Should not be called a hotel more like a motel. Definitely wish I wasn't in a rush and went elsewhere. The food was okay, but nothing special. I will not be staying here again.
2 night family trip
Biltmore Hotel and Suites, Santa Clara
Excellent4.0 / 5
all was great. I would like to see checking out time and coimentary breakfast time extended
1 night trip with friends
Biltmore Hotel and Suites, Santa Clara
Good3.0 / 5
Hotel stay
Pleasant stay and nice hotel. But coming home I developed a rash on my back. It's been a week and it's been itchy. I believe I got bed bugs bite. Please be more careful and clean thoroughly
3 night romance trip
Biltmore Hotel and Suites, Santa Clara
Good3.0 / 5
Staff service can be improved
The front desk staff were not friendly. I was woke up by house cleaning lady knocking my door at 7:25 am. I opened the door, she just said " house cleaning, I will come back" without apologizing.
1 night trip
Biltmore Hotel and Suites, Santa Clara
Good3.0 / 5
As Expected from the Biltmore
Overall the Biltmore is a dump. It look fine in the lobby but the hotel is tired and shabby in the rooms
1 night trip

See all reviews

Biltmore Hotel and Suites, Santa Clara

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