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Biltmore Hotel and Suites, Santa Clara

3 stars
2151 Laurelwood RdSanta ClaraCA95054United States of America, 800-491-6126
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Good3.7 / 5
Location
Great location
Service
Fantastic service
Room
Room is all right
Food
Food is all right
918See all 918 Hotels.com reviews
From 461 reviewsTripAdvisor Traveller Rating

Biltmore Hotel and Suites, Santa Clara

Hotel Info: 866-539-8117

from $111
  • Suite, 1 King Bed, Tower
  • Standard Room, 1 King Bed, Garden Area
  • Standard Room, 2 Queen Beds, Garden Area

At a glance

Key facts

Hotel size

  • This hotel has 263 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle during limited hours *

Parking

  • Free self parking (limited)

Other information

  • Smoke-free property

Also known as

  • Biltmore Hotel Santa Clara
  • Biltmore Santa Clara

Policies

This property does not accept pre-paid debit cards as a payment option. A credit card is required upon check-in. For more details, please contact the office using the information on the reservation confirmation received after booking.
Due to scheduled private events Biltmore Hotel and Suites's restaurant will not be open to the public Friday and Saturday's from December 1st - December 31st. For more details, please contact the office using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50 per night

Optional extras

Refrigerators are available for USD 10 per day

Cooked-to-order breakfast is offered for an extra charge of USD 13.95 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per stay

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa tub
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Conference space
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • ATM/banking

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
More
  • Daily housekeeping

Special features

Dining

Montague Cafe - This restaurant serves breakfast, lunch, and dinner.

Hops - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar.

Biltmore Hotel and Suites, Santa Clara’s small print

Also known as

  • Biltmore Hotel Santa Clara
  • Biltmore Santa Clara

Policies

This property does not accept pre-paid debit cards as a payment option. A credit card is required upon check-in. For more details, please contact the office using the information on the reservation confirmation received after booking.
Due to scheduled private events Biltmore Hotel and Suites's restaurant will not be open to the public Friday and Saturday's from December 1st - December 31st. For more details, please contact the office using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50 per night

Optional extras

Refrigerators are available for USD 10 per day

Cooked-to-order breakfast is offered for an extra charge of USD 13.95 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 918 reviews

Biltmore Hotel and Suites, Santa Clara
Outstanding5.0 / 5
Very clean and comfortable
Stayed for the weekend to watch a football game at Levi Stadium. The employees were courteous and the rooms were clean. Just wish the pool area didn't close at 9 pm
2 night trip with friends
Biltmore Hotel and Suites, Santa Clara
Good3.0 / 5
Not what I expected it to be
I was not as satisfied as I thought I would be with this caliber of hotel. I paid more for this hotel room than I normally do for a lower caliber hotel and the room was pretty much the same as those other hotels with the exception that maybe it was just a little cleaner. Even though I had a reservation, I was a late check-in, or maybe you just get what you pay for on a discount hotel site, but I was assigned a room right at the end of the building where the view was of the enclosed garbage area and a stairwell was sharing the wall adjacent to the bed so I heard everyone going up and down the stairs plus the staff going out to the garbage area. The room was very small, so the AC fan was very loud, and perhaps that was on purpose to try to drown out some of those other noises previously mentioned. I had higher expectations for this hotel when I made the reservation, but I felt that I received the same caliber of room as any other cheaper hotel and could have paid less for. If I wasn't so tired, I would have gone to ask for a different room, but then probably also would have wound up paying even more for a different room ("an upgrade"). The staff was friendly at least and greeted me at check-in and gave me a speedy check-out. But I will think twice about spending more for a room on a discount website at a nicer hotel like the Biltmore if all I am going to get is a room similar to a lower caliber hotel for less money.
1 night business trip
Biltmore Hotel and Suites, Santa Clara
Poor1.0 / 5
Horrible. A motel for $385...insane
1 night business trip
Biltmore Hotel and Suites, Santa Clara
Excellent4.0 / 5
The staff was very friendly and accomodating. The suites are spacious and affordable. The room was clean and comfortable.
1 night business trip
Biltmore Hotel and Suites, Santa Clara
Excellent4.0 / 5
Convenient clean hotel room
Freeway noise was a bit loud, but location and cleanliness of room made up for that. The property is old and nothing fancy. But how nice to have a clean room close to work.
1 night business trip

See all reviews

Biltmore Hotel and Suites, Santa Clara

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