All hotels in Santa Clara, California, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Biltmore Hotel and Suites, Santa Clara

3 stars3 stars
2151 Laurelwood RdSanta ClaraCA95054United States of America
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Good3.7 / 5
Room
Room is all right
Location
Great location
Wellness Area
Great wellness & sports facilities
Food
Food could be better
904See all 904 Hotels.com reviews
From 480 reviewsTripAdvisor Traveller Rating

Biltmore Hotel and Suites, Santa Clara

from $103
  • Suite, 1 King Bed, Tower
  • Standard Room, 1 King Bed, Garden Area
  • Standard Room, 2 Queen Beds, Garden Area

At a glance

Key facts

Hotel size

  • This hotel has 263 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out
Airport shuttle service is available during limited hours. Contact the property in advance to get details. An adult age 18 or older must assume all liability for the booking.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle during limited hours *

Parking

  • Free self parking (limited)

Other information

  • Smoke-free property

Also known as

  • Biltmore Hotel Santa Clara
  • Biltmore Santa Clara

Policies

This property does not accept pre-paid debit cards as a payment option. A credit card is required upon check-in. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50 per night

Optional extras

Refrigerators are available for USD 10 per day

Cooked-to-order breakfast is offered for an extra charge of USD 13.95 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per stay

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa tub
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Conference space
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • ATM/banking

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Montague Cafe - This restaurant serves breakfast, lunch, and dinner.

Hops - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar.

Biltmore Hotel and Suites, Santa Clara’s small print

Also known as

  • Biltmore Hotel Santa Clara
  • Biltmore Santa Clara

Policies

This property does not accept pre-paid debit cards as a payment option. A credit card is required upon check-in. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50 per night

Optional extras

Refrigerators are available for USD 10 per day

Cooked-to-order breakfast is offered for an extra charge of USD 13.95 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 904 reviews

Biltmore Hotel and Suites, Santa Clara
Poor1.0 / 5
Motel not Hotel
Don't let the pictures fool you. THIS IS A MOTEL. They trick you by having tower rooms but when you check in, you get put in the cheap motel rooms. $300 a night is not worth the motel quality that is the Biltmore. Spend the money elsewhere or understand what you're getting upfront. P.S. expect highway and airport noise.
3 night business trip
Biltmore Hotel and Suites, Santa Clara
Fair2.0 / 5
Don't trust their nice-looking website
Biltmore lied on their website about their TV/Movie/Entertainment services, and then when asked about this, told us, effectively, "Oops, oh well. Too bad for you." Room ceilings are pretty low, too. It makes you feel like you're in a cave.
1 night trip with friends
Biltmore Hotel and Suites, Santa Clara
Fair2.0 / 5
Old and noisy. I would describe the decor as "Grandma's left overs"
1 night business trip
Biltmore Hotel and Suites, Santa Clara
Fair2.0 / 5
No good
Rude people at the concierge. Upon check-in, I asked upfront for the full detail of what I would have paid. I **NEEDED** it. They wouldn't help. And they were also VERY much annoyed by this question. Impossible to sleep. The room was very cold, even with heating full powered. Plus, heating system was too noisy. It's like when you try to sleep on a boat, next to the engine. Miserable experience.
3 night business trip
Biltmore Hotel and Suites, Santa Clara
Outstanding5.0 / 5
Convenient and large facility
More extensive than we needed or used, but luxurious for those who need.
1 night family trip

See all reviews

Biltmore Hotel and Suites, Santa Clara

Is the description of this hotel not correct? Tell us