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Biltmore Hotel and Suites, Santa Clara

3 stars
2151 Laurelwood RdSanta ClaraCA95054United States of America, ‏800-491-6126
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Good3.7 / 5
Location
Great location
Service
Fantastic service
Breakfast
Breakfast is average
Bar and Beverages
Bar is not good
882See all 882 Hotels.com reviews
From 420 reviewsTripAdvisor Traveller Rating

Biltmore Hotel and Suites, Santa Clara

Hotel Info: 866-539-8117

from $127
  • Suite, 1 King Bed, Tower
  • Standard Room, 1 King Bed, Garden Area
  • Standard Room, 2 Queen Beds, Garden Area

At a glance

Key facts

Hotel size

  • This hotel has 263 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle during limited hours *

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Biltmore Hotel Santa Clara
  • Biltmore Santa Clara

Policies

This property does not accept pre-paid debit cards as a payment option. A credit card is required upon check-in. For more details, please contact the office using the information on the reservation confirmation received after booking.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50 per night

Optional extras

Refrigerators are available for USD 10 per day

Cooked-to-order breakfast is offered for an extra charge of USD 13.95 per person (approximately)

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa tub
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Conference space
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • ATM/banking

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
More
  • Daily housekeeping

Special features

Dining

Montague Cafe - This restaurant serves breakfast, lunch, and dinner.

Hops - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar.

Biltmore Hotel and Suites, Santa Clara’s small print

Also known as

  • Biltmore Hotel Santa Clara
  • Biltmore Santa Clara

Policies

This property does not accept pre-paid debit cards as a payment option. A credit card is required upon check-in. For more details, please contact the office using the information on the reservation confirmation received after booking.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50 per night

Optional extras

Refrigerators are available for USD 10 per day

Cooked-to-order breakfast is offered for an extra charge of USD 13.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 882 reviews

Biltmore Hotel and Suites, Santa Clara
Excellent4.0 / 5
Convenient Location
We had to vacate our home for a remodeling job and stayed 4 nights. First 2 nights were in a tower suite. It was beautiful and spacious. The last 2 nights were in a pet friendly room as we needed to have to dog with us. Not only was it a lot smaller but not even a refrigerator. Quite the other end of the spectrum. It should have been a lot cheaper, but hotels are so expensive here due to the new stadium. Kudos to the staff. I left a personal item in the suite and they were very gracious about retrieving it for me. Oh, the bathrooms are so attractive, but the shower plumbing always falls short.
1 night family trip
Biltmore Hotel and Suites, Santa Clara
Outstanding5.0 / 5
Beautiful, clean hotel
This is a beautiful hotel and very clean, I wold stay there again anytime!
1 night trip with friends
Biltmore Hotel and Suites, Santa Clara
Excellent4.0 / 5
The room was fine and beds comfy. Like the poolside view. The bathroom had a few problems: the vent didn't work and the floor tile was so slippery I almost fell The dinner at the restaurant was fantastic!!
2 night trip with friends
Biltmore Hotel and Suites, Santa Clara
Poor1.0 / 5
breakfest not included. Coffee only what's in room, otherwise $3 at breakfest area. Forget calling front desk for anything, never pick up phone. Not wotrh the money
1 night romance trip
Biltmore Hotel and Suites, Santa Clara
Fair2.0 / 5
Bad experience!!!
Room service was awful! Food was bad and gave me food poisoning. Hotel showed no compassion to what happened and still end up getting charged for something that made me sick for an entire day
1 night trip

See all reviews

Biltmore Hotel and Suites, Santa Clara

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