Turtle Bay Resort

Photo gallery for Turtle Bay Resort

Primary image
On the beach, beach umbrellas, beach towels, snorkeling
2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas

Overview of Turtle Bay Resort

VIP Access

Turtle Bay Resort

4.0 star property
4-star beachfront resort with golf course, near Turtle Bay Beach

8.8/10 Fabulous

982 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
The price is $662
Price available on 7/7/2022
Map
57-091 Kamehameha Hwy, Kahuku, HI, 96731
Main amenities
  • Daily housekeeping
  • Golf course
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • 6 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Beach umbrellas
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Garden
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Turtle Bay Beach - 16 min walk
  • Turtle Bay Faizo Course - 3 min drive
  • Turtle Bay - 4 min drive
  • Kawela Bay Beach Park - 4 min drive
  • Waialee Beach - 5 min drive
  • Sunset Beach - 7 min drive
  • Banzai Pipeline - 12 min drive
  • Pupukea Beach Park - 12 min drive
  • Sharks Cove - 12 min drive
  • Waimea Bay - 13 min drive

Getting around

  • Daniel K. Inouye Intl. Airport (HNL) - 56 min drive
  • Kapolei, HI (JRF-Kalaeloa) - 59 min drive

About this property

Turtle Bay Resort

At Turtle Bay Resort, you can hit the beach to enjoy the shade from a beach umbrella or sip a drink at the beach bar, plus you'll be just a 5-minute drive from Turtle Bay Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and hydrotherapy. Surfer, The Bar serves dinner and offers ocean views. Other features of this upscale resort include a golf course, a poolside bar, and a health club. Fellow travelers like the helpful staff and beach location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 443 units
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-in/out
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs only, 1 per room, up to 35 lbs)*
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (USD 36.65 per night; includes in/out privileges)
  • Secured uncovered onsite valet parking (USD 36.65 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Babysitting (surcharge)

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Ecotours
  • Golfing
  • Hiking/biking trails
  • Horse riding/rentals
  • Helicopter/airplane tours
  • Scooter/moped rentals
  • Segway rentals/tours
  • Kayaking
  • Snorkeling
  • Surfing/boogie boarding
  • Shopping
  • Parasailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Whale-watching nearby

Working away

  • 24-hour business center
  • Meeting room
  • Conference space (27997 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas
  • Segway rentals/tours

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • Golf course on site
  • Golf driving range on site
  • 2 outdoor pools
  • Full-service spa
  • 6 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages spoken

  • English
  • Japanese

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Deck

Freshen up

  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Oven

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Nalu Kinetic Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Surfer, The Bar - Overlooking the ocean, this theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 300.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 56.33 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Beach access
    • Beach loungers
    • Beach towels
    • Fitness center access
    • Fitness/yoga classes
    • Sporting facilities or equipment
    • Business center/computer access
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • Faxes
    • In-room safe
    • In-room bottled water
    • In-room coffee
    • Concierge service
    • Additional inclusions

Optional extras

  • Breakfast costs between USD 40 and USD 60 for adults, and USD 40 and USD 60 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pet deposit: USD 250 per stay
  • Pets are allowed for an extra charge of USD 300 per accommodation, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Uncovered self parking costs USD 36.65 per night with in/out privileges
  • Uncovered valet parking costs USD 36.65 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

State tax ID - TA-064-482-0992-01

Also known as

Bay Turtle
Turtle Bay Resort Resort
Turtle Bay Hotel
Turtle Bay Hotel Kahuku
Turtle Bay Kahuku
Turtle Bay Resort Oahu
Turtle Bay Oahu
Turtle Bay Resort Hawaii/Oahu
Turtle Bay Resort Kahuku
Turtle Bay Resort Kahuku
Turtle Bay Resort Resort Kahuku

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

Amazing...closest thing to heaven
Kelly, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Evelyn, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A Place To Getaway From Everything!
Turtle Bay is one of our favorites in Oahu- so relaxing & beautiful.
Angela, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sara, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Kirk, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is one of the most beautiful resorts we have stayed in. As we enter the property, not only we were welcomed by the beautiful landscapes and garden, but we received a very warm aloha welcome by the staff. The lobby was beautifully designed and gives you a jaw-dropping panoramic view of the ocean. The bar, the chairs, the lounge with fancy fire pits...it makes you wanna hang out there for days! It is definitely one of the most beautiful lobbies I have seen. The pools were amazing...both adult and kiddie pool. We upgraded to a Junior suite and the room was huge. The room was very clean and well stocked. The property is undergoing some renovations and I believe the room we have stayed in has not received the upgrade yet. But I find that the suite was beautiful and it has an amazing view from the big lanai.The bed was comfortable but the only issue I have is that the pillows have some funky smell. But this is not a deal breaker. I just want to thank all the amazing staff of Turtle Bay Resort. The service we received was excellent! Kuddos to the 2nd floor crew namely Beth, Evelyn and Keith for ensuring that our room was super clean and fresh. Thank you Maimai, Jeff, Maui and Michael for ensuring our bell services needs were met and I hope I got your names right. I also wanna thank the guy that offered the first aid kit when my husband got into a reef accident, I apologize I didn't get your name. This is definitely an amazing resort and this is one for the books!
Imee, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Lynn, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Great resort but staff have no privacy respect
Really beautiful resort with great activities for couples or for families. The food and drinks were great at the Sunset Bar and Roy's Beach House as well as the coffee shop. We stayed in the bungalows which were beautiful and easy access to the resort with great service and staff support. However during our stay, one of the bellmen took a random couple on a tour of the lanais of the bungalows at 7AM and allowed them to take photos and videos of the guests staying in the bungalows while were on our private lanais. I complained and the manager told me that the bellman told him they did not take any videos which was a lie because I saw her taking videos while the camera was pointed directly at us (and the few others who were out enjoying their morning coffee on their private lanais) and essentially refused to believe me over his bellman and gave me a $150 credit (on a $1500 a night room) as if that's any retribution for the fact that some random lady has a video of me in an oversized shirt without pants on, trying to enjoy a 7AM coffee on my lanai that's supposed to be private from non-bungalow guests. If I was a celebrity I would have sued. So, probably won't be back since the staff (specifically this bellman) just allows guests safety and privacy to be compromised. Also, they have a resident dog Pono, who is super sweet and leads hikes. Pono was the best part of the resort by far. The valet guys were also really, really awesome.
Kajal, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was wonderful, the property was beautiful!
Laura, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

John, 5-night trip
Verified Expedia guest review