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All properties in Kahuku, Hawaii, United States of America
1 room, 2 adults

Turtle Bay Resort

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
  • Refrigerator
57-091 Kamehameha Hwy, Kahuku, HI, 96731, United States of America

4-star beachfront resort with golf course, near Turtle Bay Beach
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
    • Refrigerator
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 10 days. Some travelers may be exempt from quarantine with proof of a negative COVID-19 test taken within 72 hours of departure. Find out more

Property renovations and closures

This property is closed from March 26 2020 to June 30 2021 (dates subject to change).
  • I was not impressed with the quality of room for the price. Our room smelled musty and…Mar 17, 2020
  • Everything was perfect from the start of our vacation to the end. Our room was large,…Mar 17, 2020

Turtle Bay Resort

  • Bungalow, 1 King Bed, Oceanfront
  • Ocean Villa 3 BR (Additional 1-time cleaning fee $403 and resort fee $104 per night due at property
  • Ocean View Family Suite
  • Ocean View, 1 King Bed
  • Ocean View, Two Queen Beds
  • Resort Room King
  • Resort Room Two Queen Beds
  • Vista Ocean View, Two Queen Beds (Top Floors)
  • Bungalow, 2 Queen Beds, Oceanfront
  • Ocean Villa 4 BR (Additional 1-time cleaning fee $460 and resort fee $104 per night due at property)
  • Vista Ocean View, 1 King Bed (Top Floors)
  • Deluxe Room, 1 King Bed, Accessible

What’s around Turtle Bay Resort

Landmarks

  • On the beach
  • Turtle Bay Beach - 16 min walk
  • Sunset Beach - 3.4 mi / 5.5 km
  • Banzai Pipeline - 4.2 mi / 6.8 km
  • Pupukea Beach Park - 5.7 mi / 9.2 km
  • Sharks Cove - 5.8 mi / 9.3 km
  • Waimea Bay - 6.4 mi / 10.3 km
  • Polynesian Cultural Center - 6.7 mi / 10.8 km

Getting around

  • Daniel K. Inouye Intl. Airport (HNL) - 56 min drive
  • Kapolei, HI (JRF-Kalaeloa) - 59 min drive

At a glance

Key facts

Hotel size

  • This hotel has 443 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 10 days. Some travelers may be exempt from quarantine with proof of a negative COVID-19 test taken within 72 hours of departure.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare*

Pets

  • Pets allowed (dogs only)*

  • Specific rooms only*

  • 1 per room (up to 15 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Onsite self parking (USD 20.94 per night)

  • Onsite valet parking (USD 29.32 per night; includes in/out privileges)

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • 5 restaurants
  • 6 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Ecotours on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Kayaking on site
  • Mountain biking on site
  • Pilates classes on site
  • Scooter/moped rentals on site
  • Segway rental/tour on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 27997
  • Conference space size (meters) - 2601
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille signage
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Nalu Kinetic Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Surfer, The Bar - Overlooking the ocean, this theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Ecotours on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Kayaking on site
  • Mountain biking on site
  • Pilates classes on site
  • Scooter/moped rentals on site
  • Segway rental/tour on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby

Turtle Bay Resort’s small print

Also known as

  • Bay Turtle
  • Turtle Bay Resort Kahuku
  • Turtle Bay Resort Resort Kahuku
  • Turtle Bay Resort Resort
  • Turtle Bay Hotel
  • Turtle Bay Hotel Kahuku
  • Turtle Bay Kahuku
  • Turtle Bay Resort Oahu
  • Turtle Bay Oahu
  • Turtle Bay Resort Hawaii/Oahu
  • Turtle Bay Resort Kahuku

Policies

State tax ID - TA-064-482-0992-01

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: USD 300.00 per stay

Pet deposit: USD 250 per stay

  • Resort fee: USD 56.33 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Sporting facilities or equipment
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Faxes
  • In-room coffee
  • Additional inclusions

Optional extras

Self parking costs USD 20.94 per night

Valet parking costs USD 29.32 per night with in/out privileges

Rollaway beds are available for USD 26.18 per day

Breakfast costs between USD 22 and USD 32 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 300 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Turtle Bay Resort

  • Does Turtle Bay Resort offer free cancellation for a full refund?
    Yes, Turtle Bay Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Turtle Bay Resort currently open?
    This property is closed from March 26 2020 to June 30 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Turtle Bay Resort?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Turtle Bay Resort?
    Yes. Self parking costs USD 20.94 per night. Valet parking costs USD 29.32 per night.
  • Is there a pool at Turtle Bay Resort?
    Yes, there are 2 outdoor pools.
  • Are pets allowed at Turtle Bay Resort?
    Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 15 lbs per pet. There's a charge of USD 300 per accommodation, per stay, and there's also a deposit of USD 250 per stay.
  • What are the check-in and check-out times at Turtle Bay Resort?
    You can check in starting at 3 PM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
  • Are there restaurants at or near Turtle Bay Resort?
    Yes, there are 5 onsite restaurants, featuring ocean views. The dining venue will be unavailable from September 9 2020 to June 30 2021 (dates subject to change). Nearby restaurants include Roy’s Beach House (12-min walk), Fumi's Kahuku Shrimp (2 mi), and Rommy's Kafuku Prawns and Shrimp (2.3 mi).
  • What is there to do at Turtle Bay Resort and nearby?
    Have fun with onsite activities like horseback riding, kayaking, and mountain biking, and practice your swing at the golf course. Additional recreation onsite includes aerobics , basketball, and ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Turtle Bay Resort also has 6 bars, a nightclub, and a sauna, as well as a steam room and a garden.

Recent reviews

Fabulous 8.6 From 1,158 reviews

Very Good 8.0
Poolside customer service was very poor. It took a very long time to get a server to help you. Poolside was not kept up food and drinks was left out for the birds to clean up. Also beach area was not friendly
us6 night family trip
Exceptional 10.0
Beautiful ocean view rooms. Great amenities! We enjoyed the food, activities, spa, pool and beach. The horseback riding and kayaking was fun!
us7 night family trip
Exceptional 10.0
Property was beautiful, clean, with friendly staff. I do think the outside bat could stay open an hour later. There was on female bartender at Roy’s that kept touching her face and one time actually wiped her nose with her hand then handled a wine glass and fruit with her hands.
Susan, us5 night family trip
Exceptional 10.0
Great place the resort is nice and clean and relaxing. All the staff was friendly and always ready to help. I will definitely come back!!
us4 night family trip
Exceptional 10.0
Great location. Nice rooms. Awesome views. Friendly staff. We didn’t get a room upgrade as we had the highest level room. Expedias VIP plus benefits at this property were not useful to us. Those could have been better
SK, us2 night romance trip
Exceptional 10.0
Staff, location property beautiful too to bottom. Fabulous time. Great golf, excursions
us3 night trip
Exceptional 10.0
Beautiful views at this ocean front hotel. You can hear the waves crashing at night. It’s windy on the north shore so pack a light jacket
Rhonda, us2 night family trip
Exceptional 10.0
Property beautiful, had to pay for "upgrade" to two queens vs a king bed, but all in all good experience. Restaurants were good but very expensive. Beach was nice, didn't use pools but were also nice. VIP benefit was discount on spa, stables or golf course but weren't informed of the discount until after arrival and everything was booked up. Would be nice to know in advance. Better VIP benefit would be discount/free parking, discount on food/drink, etc.
us1 night trip with friends
Very Good 8.0
Great property! Happy with our stay, the facilities, and staff that we spoke with. Would definitely recommend. My only complaint is the resort fee is much more than typical resorts of this kind and on top of the $50/day fee they also charge $15 for parking in a lot that is free to park in if you are visiting the beach. A great addition to this property is the onsite bar, Surfer, The Bar. Great place to grab drinks, dinner, and they have great live entertainment.
Brooke, us1 night family trip
Exceptional 10.0
The setting is stunning. We spent a lot of time on our balcony enjoying the ocean view. Excellent sunsets from our room. We also enjoyed the happy hour at Roy’s and the free uke lesion in the lobby.
Mary, us7 night romance trip

Turtle Bay Resort