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Roberts Riverwalk Urban Resort Hotel

2.5 star property
Riverfront hotel with outdoor pool, near Ford Field

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Photo gallery for Roberts Riverwalk Urban Resort Hotel

Riverview, 1 King Bed, Non-smoking | Down comforters, in-room safe, desk, laptop workspace
View from property
Lobby
Executive Suites, 1 King Bed, Non-Smoking | Down comforters, in-room safe, desk, laptop workspace
Exterior
In the heart of downtown Detroit, Roberts Riverwalk Urban Resort Hotel offers a vibrant atmosphere with an indoor and outdoor pool, a fireplace in the lobby, and scenic views from the terrace. Savor breakfast at Roberts Riverwalk restaurant or enjoy drinks at the bar while staying connected with free in-room WiFi.

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • Pool
  • Connecting rooms available
  • Gym
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Fitness center
  • Room service
  • 24-hour business center
  • Meeting rooms
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Lobby fireplace
  • Front-desk safe

Feel at home (6)

  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Suites, 1 King Bed, Non-Smoking

Executive Suites, 1 King Bed, Non-Smoking | In-room dining

Executive Suites, 1 King Bed, Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Sofa bed - king
Down duvet
Private bathroom
  • 300 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Riverview, 1 King Bed, Non-smoking

Down comforters, in-room safe, desk, laptop workspace

Riverview, 1 King Bed, Non-smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Sofa bed - king
Down duvet
Private bathroom
Hair dryer
  • 200 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse Room, 1 King Bed, Non-Smoking

Penthouse Room, 1 King Bed, Non-Smoking | Down comforters, in-room safe, desk, laptop workspace

Penthouse Room, 1 King Bed, Non-Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Sofa bed - king
Down duvet
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Sofa bed - king
Down duvet
Private bathroom
Hair dryer
  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | Living area | 42-inch flat-screen TV with cable channels, TV, DVD player

Presidential Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Sofa bed - king
Down duvet
Jetted bathtub
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Riverview Deluxe, 1 King Bed, Non-Smoking

Down comforters, in-room safe, desk, laptop workspace

Riverview Deluxe, 1 King Bed, Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Sofa bed - king
Down duvet
Private bathroom
Hair dryer
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

Room, 2 Queen Beds, River View | Down comforters, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, River View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Sofa bed - king
Down duvet
Private bathroom
Hair dryer
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Sofa bed - king
Down duvet
Private bathroom
Hair dryer
  • 200 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe King, Non-Smoking

Down comforters, in-room safe, desk, laptop workspace

Deluxe King, Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Sofa bed - king
Down duvet
Private bathroom
Hair dryer
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Sofa bed - king
Down duvet
Private bathroom
Hair dryer
  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
1000 River Place Dr, Detroit, MI, 48207

What's nearby

  • GM Renaissance Center - 4 min drive - 2.3 km
  • Hollywood Casino at Greektown - 4 min drive - 2.9 km
  • Ford Field - 5 min drive - 3.5 km
  • Comerica Park - 5 min drive - 3.8 km
  • Little Caesars Arena - 7 min drive - 4.8 km

Getting around

  • Detroit, MI (DET-Coleman A. Young Municipal) - 19 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 32 min drive
  • Windsor, ON (YQG) - 33 min drive
  • Pontiac, MI (PTK-Oakland County Intl.) - 46 min drive
  • Detroit Station - 15 min drive
  • Royal Oak Station - 19 min drive
  • Dearborn Station - 21 min drive

Restaurants

  • ‪Tim Hortons - ‬10 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Bucharest Grill - ‬10 min walk
  • ‪Atwater Block Brewery - ‬6 min walk
  • ‪Bai MAI Thai - ‬3 min drive

About this property

Roberts Riverwalk Urban Resort Hotel

At Roberts Riverwalk Urban Resort Hotel, you'll be just a 5-minute drive from GM Renaissance Center and Hollywood Casino at Greektown. Guests can hang out at the outdoor pool or indoor pool, or grab a bite to eat at Roberts Riverwalk, which serves breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a terrace are other highlights.

Languages

English

At a glance

DONE

Hotel size

    • 106 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 11:30 PM
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Pool table
  • Golfing nearby
  • Segway rentals/tours nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Bicycle rentals

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • An indoor pool

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • DVD player
  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • King sofa bed
  • Alarm clock
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator (on request)
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Roberts Riverwalk - This bistro serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 18.00 per person, per night
  • Resort fee inclusions:
    • Fitness center access
    • Pool access

Optional extras

  • Late check-out can be arranged for an extra charge of USD 50.00 (subject to availability)
  • Microwaves are available for USD 25 per day
  • Refrigerators are available for USD 25 per day

Children & extra beds

  • Rollaway beds are available for USD 25 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Detroit Riverwalk Hotel
Riverwalk Detroit
Riverwalk Detroit Hotel
Riverwalk Hotel Detroit
Roberts Hotel
Roberts Hotel Detroit
Roberts Riverwalk
Roberts Riverwalk Detroit
Roberts Riverwalk Hotel
Roberts Riverwalk Urban Resort Hotel Detroit
Roberts Riverwalk Hotel And Residence Detroit
Roberts Riverwalk Urban Detroit
Roberts Riverwalk Urban
Roberts Riverwalk Urban Resort
Roberts Riverwalk Urban Resort Hotel Hotel
Roberts Riverwalk Urban Resort Hotel Detroit
Roberts Riverwalk Urban Resort Hotel Hotel Detroit

Frequently asked questions

Does Roberts Riverwalk Urban Resort Hotel offer free cancellation for a full refund?

Yes, Roberts Riverwalk Urban Resort Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Roberts Riverwalk Urban Resort Hotel?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Roberts Riverwalk Urban Resort Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Roberts Riverwalk Urban Resort Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Roberts Riverwalk Urban Resort Hotel?

Check-in start time: 4 PM; Check-in end time: 11:30 PM. Check-out time is 11 AM. Late check-out is available for a charge of USD 50.00 (subject to availability).

Is there an onsite casino at Roberts Riverwalk Urban Resort Hotel?

No, this hotel doesn't have a casino, but Hollywood Casino at Greektown (4-min drive) and MotorCity Casino (7-min drive) are both nearby.

What is there to do at Roberts Riverwalk Urban Resort Hotel and nearby?

Roberts Riverwalk Urban Resort Hotel has an outdoor pool and a fitness center, as well as a picnic area.

Are there restaurants at or near Roberts Riverwalk Urban Resort Hotel?

Yes, there's an onsite restaurant, Roberts Riverwalk.

What's the area around Roberts Riverwalk Urban Resort Hotel like?

Roberts Riverwalk Urban Resort Hotel is located by the river in Rivertown, a short 3-minute walk from Detroit Riverwalk and 8 minutes' walk from The Aretha Franklin Amphitheatre.

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Roberts Riverwalk Urban Resort Hotel Reviews

Reviews

5.6

6.2/10

Cleanliness

6.2/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

2/10 Poor

Don't let the view fool you, Pass on this hotel,

Yes, the view from the RiverWalk is lovely. Service and property are below sub-par. We waited 45 min in line to check in, multiple parties had issues as the hotel seems confused about amounts to charge if you are a hotels.com customer. A lady in line said that the check in and check out process is always terrible there. We did not stay at the property because the air-conditioners were not working. Hotels.com processed a refund the next day, but we have been waiting on the hotel to process a refund of less that $50 for over 6mths.
1-night trip

4/10 Fair

It was nice interior but could use updating. Staff was friendly and brought us a roll away bed. Also contacted another room with radio on (loud) at 1am. Dislike-walls were thin, rooms on the chilly side until the heat kicked in. Hallways were cold. No “do not disturb” signs. No hotel or TV information in the room. No curtains in the bathrooms as it could possible to see into from another room. Didn’t have any issues with parking. Right on the riverfront which would nice during summer to walk around. Walking distance to a few places to eat which were really good. Don’t come expecting high end service as you get what you pay for.
2-night trip

8/10 Very good

John, 1-night trip

2/10 Poor

Took one hour and 45 minutes to get in room. Booked 2 months in advance and said they did not have a room. Assigned me a room that was storage Then upgraded me to a suite. NO HEAT. Room was nice but COLD Several guest had no heat!
1-night trip

2/10 Poor

Management issues at Roberts Riverwalk

This was terrible experience. There was no hot water during the entire seven day stay despite assurances that the problem would be remedied soon. We had to change rooms because the first room was uninhabitable and should not have been rented. There was a "resort" fee added to the bill that was not properly described at check-in. All in all, although the hotel is a nice facility, it was a terrible experience.
John B, 7-night trip

2/10 Poor

Check in was a nightmare and took way too long telling me a owed money when I paid in full month's ago. No heat in the rooms, tv was blurry, no one tells you anything upon check in like there is a restaurant or anything really that a normal hotel front desk tells you. Plus a resort fee !!! In Detroit let that sink in for min... For the price of this terrible hotel just spend more to stay at Greek town or better yet don't go to Detroit
Waylon, 1-night trip

4/10 Fair

I paid money for that?

We stayed at Roberts River walk Detroit MI so we could attend the Sunday Night last football field at Ford Field. Our room was still not available when we left to go to game at 6:30pm. We had to get ready in my sister in laws room. When we got back at 12:30am and went to our room, we discovered that the toilet wasn't working and had to be moved to another room (how did house keeping miss that?). They specifically asked at check in (which took 40 minutes), 'You booked through a 3rd party, didn't you?' I was very disappointed.
Bethany, 1-night trip

4/10 Fair

Vicki, 1-night trip

2/10 Poor

Perhaps the hotel is normally of higher quality, but during their renovations the room was very uncomfortable. Additionally, it was clear that the room I was placed in had not been used or cleaned in some time. Lastly, it took nearly a full hour in line for check-in before I was able to get keys to my room (I was only the fifth person in line on Saturday afternoon). If you purchase an upgrade to a river-front room, this location may be worth the cost. Otherwise, save the money and find another hotel.
2-night trip

2/10 Poor

broken glass in parking lot took hours for water in shower to drain not enough electrical plugs road to hotel in poor condition not enough towels no extra rolls of toilet paper no tissues wifi and tv reception poor dark hallways
M, 1-night trip

4/10 Fair

Don't do it!!

It was probably the worst place I had ever stayed! No air conditioning, VERY rude manager (I actually felt awful for the employees trying their best), and the place is soo run down!
Meegan, 1-night trip

2/10 Poor

Everything was terrible! Hotel is very old and everything in it is old or very cheap. We have a “suite”, it just means they crammed a loveseat in the room. Getting a room with air conditioning is a 50/50 gamble. In the room: no hand towels, no Kleenex, no drinking cups, minimal coffee maker but no coffee, no cups, no sugar, no creamer, stir sticks, every time you leave the room your key entry won’t work. No working phone in the room. Room is very damp and we haven’t even taken a shower, no exhaust in the bathroom, and the overhead fixture is now only an exposed bulb. Check in is not until 4pm, no exceptions!!!! This was the worst experience regarding a hotel and we are in our late 60’s. Highly recommend you don’t stay here or in this bad section of Detroit.
1-night trip

2/10 Poor

This was one of the worst experiences I have ever had at a hotel. We arrived at 1:30 to check in, the front desk said the system was down after waiting for an hour so she handed out numbers for people. Her shift ended and a new worker came in and had no difficulties with the system. However, the first lady didn't tell him about the 8 other people in line, we ended up waiting a total of 3 hours to check in. The room was dirty, service was terrible. They handed out duplicated keys for rooms so people were walking into other people's rooms - two people got robbed while we were there. They handed out a parking pass and said "it's not safe but here you go." I would not recommend this hotel to anyone.
Miranda, 1-night trip

4/10 Fair

Computer system was down during peak check in time on Saturday afternoon. People were lined up out the door waiting to check in. Took about 1.5 hrs. Hotel also processed a $100 incidental charge on my credit card that I had to call and have a credit issued. Beautiful facility, hope they can overcome these operational issues. Staff were holding up quite well despite the enormous stress of the situation.
Steve, 1-night trip

2/10 Poor

We arrived at 3:30pm for check-in and waited two hours in line before we were able to check-in. There was one employee working the front desk until 4:15pm. We were told the room had no a/c. This would not have been a problem as it was a cold day, however our room was on the first floor near the hotel entrance, so noise and safety were an issue while having the windows open. We requested a different room but were told they were booked full. In order to try to get another room they would have to cancel our current reservation and we would have to try to call to get another. We had already waited for two hours and had no choice but to take it. The employee commented he knew there was gong to be long check in processes because he had looked ahead on the schedule and saw how booked the hotel was. Sounds like terrible management. They left their two employees out to the wolves. Everyone was complaining. Our room didn’t have a/c nor a remote control for the television. There was a used condom behind one of the night stands which was only found looking for the television remote. There is also an $18 fee for the pool etc that was not mentioned on Expedia.
Jamie, 1-night trip

8/10 Very good

Roberts hotel review

Suite was large and airy. Lots of windows. Staff was friendly. Great views of the river. Pool was clean.
1-night trip

4/10 Fair

It's An Older Huge Piece Of Property.It Has Large Rooms Which Needs A lot Of Updates. It Has Good Bones. I Can Tell It Was Really Grand In Years Gone By. It Can Be Grand Again. And The Beauty Of It Also Is The Riverfront Is Right Outside Your Window, If You Have A Room On The East Side Of The Building. Or You Can Walk Out The Door, Find A Seat And Enjoy The View. Did I Mention, That Canada Is Across The Way. My Opinion, The Owner Of This Gold Mine Needs The Right Investors, Who Are Willing To Go All In, To Make This Place Grand Again. They Need A Large Staff, With A lot Of Experience In Hospitality. This Place Is Too Massive To Only Have A Skeleton Crew! The People That's Hired To Make Sure The Air Is Running Properly! Unfortunately, I Had To Go To Another Hotel. Because The Ceiling In My Run Was Leaking.so I Was Disappointed, Hot and Tired. I Did Get My Refund Right Away. Thank You! Lastly With All That Said, I Will Not Bash This Hotel. I Believe It Still Has Many Years To Be Great! And Offer A Really Nice Place To Stay. Things Need To Be Put In Place To Bring This Into A Reality (Fruition). If I Had The Money Right Now, I Would Love To Buy It. Before I Checked Out, I Was Thinking About How I Would Decorate. I Would Blend In The Nostalgia Of This Place In A Fresh Look. Each Floor Wood Have A Different Theme With Nice Colors And Décor. I Would Take Out (Urban) And Replace It With Grand! That's The Level In Which This Property Should Be Envisioned....
PeggyGray, 1-night trip

6/10 Good

The Room was horriblr but had a good view, Phone did not work, chair looked like a angry tiger had clawed it
1-night trip

2/10 Poor

Will never stay there again

I was not satisfied with the room it was not clean . The bathroom had a used towels on the sink when we got there , and a used tiowel was laying on the bed .
kevin, 1-night trip

2/10 Poor

Worst maintenance & response.Highly Not recommend

Worst maintenance and response. Highly Not recommended
sai venkatesh, 1-night trip

2/10 Poor

Very deceiving place. Was very dirty. Beds were very uncomfortable. ABSOLUTELY NO AIR CONDITIONING!! They offered to give us 2 fans in exchange. The rugs were very dirty and nasty. Our bathroom was a mess, with garbage still laying around, clearly the rugs were not vacuumed. Our tub would not drain, and also back washed with all sorts of nasty hair filling our tub. My daughter and husband have suffered bed bug bites. ABSOLUTELY NO WIFI in the hotel, except in the lobby. Very poor and deceiving place, yet they want you to pay a RESORT FEE, which in very fine print does it state they want 18 dollars per person.......Was very upsetting for my family. When asked if we can have our money returned, we were told to call the toll free number and that it would be days before we get anything returned to us. I have yet to write a letter to the Better Business Bureau to have this hotels operating license revoked......What a freaken terrible joke this place really is!!!! PLEASE do not stay here.......terrible, terrible, terrible
Roxanne, 1-night trip

4/10 Fair

PLace Needs Work

I think the Hotel some day will be a nice place to stay but they are in Renoivations - Air Conditioning did NOT work in 75% of the rooms - We had to pay an $18.00 charge for a Pool - Conventions and another fee that would not be happening there in the shape of the Hotel - They booked double people in rooms which got a little scary If the Management will work harder and get more completed it will be good - Now it is not worth the stay
Marsha, 1-night trip

2/10 Poor

The Shining (for real)

Basically the hotel in The Shining, had no air conditioning, no towels, bar was always closed, TV's didn't work, phones to call the front desk were broke, everything was either broken or missing. When we checked in there was a sign that said back in 5 min, next day back in 30, when they did show up the girl said don't answer the door if somebody knocks, call the front desk first to see if it's legit, check your toilets and faucets to see if they work, cops knocked on our door when we got to the room, couldn't call the desk cause phone was broke, used my cell, said somebody smelled weed, he was gonna bust the door down, found out it was the people 5 doors down and they we're bringing the drug dogs in, it was 90 degrees in our room and had to open the windows just to breath, bed sheets were the only thing semi- clean in the hotel. I booked this hotel cause it looked historical and was by the riverwalk. But the riverwalk was the only good thing about this hotel. The worst hotel I've ever been to in my entire life. I would have rather slept outside and possibly have gotten robbed. They said they were fixing to do a 5 million dollar rennovation ...yeah 5 million wouldn't even fix the plumbing and air conditioning in this building. or replace the carpet and clean this place. When I finally got towels so we could shower, another guest said "oh u got towels!" ..."we couldn't get any so we used our bed sheets."...stay away from this place, I'm sure it's haunted too.
2-night trip

2/10 Poor

1-night trip

2/10 Poor

The TV did not work, some lamps did not work, the tub was dirty, house keeping did not leave new towels but took the dirty one and when the air-condition came on it was so loud that it woke me up every time. I spoke with six staff about my issues and nobody seem to care. Not one issue was resolved.
Jute, 2-night trip