Grand Geneva Resort & Spa

Photo gallery for Grand Geneva Resort & Spa

Primary image
Beach nearby
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor spa tub
Terrace/patio

Overview of Grand Geneva Resort & Spa

Grand Geneva Resort & Spa

4.0 star property
Lake Geneva ski resort with 3 restaurants and water park

8.2/10 Very Good

1,078 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
The price is $186
Price available on 9/6/2022
Map
7036 Grand Geneva Wy, Lake Geneva, WI, 53147
Main amenities
  • Daily housekeeping
  • Golf course
  • Near the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Water park
  • Nightclub
  • Breakfast available
  • Ski rentals and lessons
  • Ski storage
  • Ski passes
Feel at home
  • Children's pool
  • Playground on site
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Alpine Valley Music Theatre - 22 min drive

Getting around

  • Kenosha, WI (ENW-Kenosha Regional) - 44 min drive
  • Waukesha, WI (UES-Waukesha County) - 53 min drive
  • General Mitchell Intl. Airport (MKE) - 59 min drive
  • Fox Lake Station - 34 min drive
  • Antioch Station - 38 min drive
  • Harvard Station - 39 min drive
  • Airport shuttle (surcharge)

About this property

Grand Geneva Resort & Spa

4-star family-friendly resort by the lake
Take advantage of a golf course, water-park access, and a nightclub at Grand Geneva Resort & Spa. Skiers and snowboarders can spend time on the slopes at this resort offering downhill skiing, cross-country skiing, and ski passes. Treat yourself to hydrotherapy, a Swedish massage, or a body treatment at WELL Spa + Salon, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature American cuisine and golf course views. The health club offers yoga classes and aerobics classes; other things to do include sledding, snowshoeing, and snowboarding. Free in-room WiFi is available to all guests, along with a roundtrip airport shuttle and a poolside bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with sun loungers and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and 2 indoor tennis courts
  • An electric car charging station, massage treatment rooms, and meeting rooms
  • Guest reviews say great things about the quiet location
Room features
All 384 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with designer toiletries and hair dryers
  • 37-inch HDTVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 384 units
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 4 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only, 2 per room, up to 25 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Children's menu

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Golf lessons
  • Hiking/biking trails
  • Horse riding/rentals
  • Ice skating
  • Sledding
  • Shopping
  • Beach nearby
  • Free use of nearby fitness center
  • Golfing nearby
  • Kayaking nearby
  • Water skiing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas
  • Ski equipment rentals
  • Ski storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Health club
  • Golf course on site
  • Golf driving range on site
  • An outdoor pool
  • An indoor pool
  • Water park access (surcharge)
  • Full-service spa
  • 2 indoor tennis courts
  • Nightclub
  • Spa tub
  • 6 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

Languages

  • English
  • Spanish

Ski

  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Ski lessons
  • Ski storage
  • Ski rentals
  • Snowshoeing
  • Ski lifts nearby
  • Snowmobiling nearby

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Spa

WELL Spa + Salon has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Grand Cafe - Overlooking the golf course and pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Geneva ChopHouse - Overlooking the golf course, this steakhouse serves brunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Ristorante Brissago - Overlooking the golf course, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 31.47 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Spa tub access
    • Health club access
    • Fitness center access
    • Fitness/yoga classes
    • Sporting facilities or equipment
    • Shuttle service
    • Ski shuttle
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • Faxes
    • In-room safe
    • In-room bottled water
    • In-room coffee
    • Concierge service
    • Valet parking
    • Additional inclusions

Optional extras

  • Breakfast costs between USD 7 and USD 22 per person (approximately)
  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 65.00 per pet, per night (maximum USD 300.00 per stay), plus a one-time cleaning fee of USD 150.00

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Geneva Grand Resort
Grand Geneva
Grand Geneva Resort
Grand Geneva Hotel Lake Geneva
Grand Geneva Resort And Spa
Grand Geneva Lake
Lake Geneva Illinois
Grand Geneva Hotel Lake Geneva
Grand Geneva Lake
Grand Geneva Resort Spa
Grand Geneva & Spa Lake Geneva
Grand Geneva Resort & Spa Resort
Grand Geneva Resort & Spa Lake Geneva
Grand Geneva Resort & Spa Resort Lake Geneva

Frequently asked questions

Overall score and ratings

8.2

Very Good

8.5/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

8.1/10

Property conditions & facilities

8.2/10

Eco-friendliness

2/10 Poor

Marco, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Tanoria, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Family Getaway
It was our first time staying at the Grand Geneva although we go every year to Lake Geneva. Service is fantastic. Everyone is so friendly and welcoming. Our room was not cleaned properly and it was dusty so my partner walked over to front desk to complain. I love the outdoor pool. We did the Geneva Club add on that was totally worth it. Breakfast/happy hour/appetizers were great. My second complain was housekeeping came in to our room at 8 a.m. the day we were checking out. We were still in bed. Sleeping. It was super annoying and just rude. If checkout is at 11 why are you coming beforehand? Front desk tried to make up for the mishap by offering late checkout but at that point we were awoken before we wanted to, and just felt rushed to leave.
Liliana, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Glenn, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Robert, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Rita, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

kristina, 1-night trip
Verified Hotels.com guest review

6/10 Good

Booked a lake view room. Completely blocked by trees. Other than that it was great, but not worth the upgrade charge to have a view of trees.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

GIL, 1-night family trip
Verified Hotels.com guest review