All hotels in Cleveland, Tennessee, United States of America
1 room, 2 adults
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Quality Inn, Cleveland

2.5 stars2.5 stars
153 James Asbury Dr NwClevelandTN37312United States of America
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2.5 / 5
Service
Fantastic service
Cleanliness
Clean
Amenities
Amenities are not the best
Vibe
Vibe is not too good
24See all 24 Hotels.com reviews
From 64 reviewsTripAdvisor Traveller Rating

Quality Inn, Cleveland

from $54
  • Standard Room, 2 Queen Beds, Non Smoking
  • Standard Room, 2 Queen Beds, Smoking
  • Standard Room, 1 King Bed, Smoking
  • Standard Room, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 58 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is 11 AM
  • Express check-in/out
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Also known as

  • Quality Cleveland
  • Quality Inn Cleveland

Policies

This property does not have elevators.

Optional extras

Pets are allowed for an extra charge of USD 10 per pet, per day

In the hotel

Food and drink
  • Free hot/cold buffet breakfast
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
Working away
  • 24-hour business center
  • Computer station
Services
  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Picnic area
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave

Quality Inn, Cleveland’s small print

Also known as

  • Quality Cleveland
  • Quality Inn Cleveland

Policies

This property does not have elevators.

Optional extras

Pets are allowed for an extra charge of USD 10 per pet, per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.5 /5 from 24 reviews

Quality Inn, Cleveland
Good3.0 / 5
Not impressed
The room itself was clean, but the property is old, reeked of cigarette smoke and just looks like a cheap motel. I had booked for two nights and had I not already paid (non-refundable) for the 2nd night, I would have found another hotel. There was no elevator so we had to lug luggage up and down stairs. Wouldn't recommend. Won't stay at again.
2 night trip with friends
Quality Inn, Cleveland
Fair2.0 / 5
The pool was green and seemed to happily support the local amphibious wildlife. Breakfast was over at 9am, and was below average, without any fresh fruit.
2 night trip
Quality Inn, Cleveland
Poor1.0 / 5
Stay away until they finish remodeling
No mention whatsoever upon check-in that the entire second floor was under renovation fresh paint smell. Hallways and rooms were extremely hot Took 3 to 4 hours to get the room down in temperature to be able to rest comfortably Mentioned to manager in the morning his response was well I told the guy the check to you in the shouldn't put you up there. sounds like a labor issue as well as lack of customer service
1 night family trip
Quality Inn, Cleveland
Fair2.0 / 5
Close to I 75
Staff were friendly which made up for the fact that I had to change rooms tv and phone did not work. Not very sound proof.
1 night trip
Quality Inn, Cleveland
Good3.0 / 5
Desk clerk was wonderful, he went above and beyond. Breakfast was good. Room was clean. I was nervous because of the many bad reviews...but we didn't have any issues. The hallway did smell like smoke but I believe it was due to this hotel still having smoking rooms. Our room did not smell of smoke. Only downside was no elevator, so pack light or be prepared to haul luggage up stairs!
2 night family trip

See all reviews

Quality Inn, Cleveland

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