All hotels in Cleveland, Tennessee, United States of America
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Quality Inn, Cleveland

2 stars
153 James Asbury Dr NwClevelandTN37312United States of America, ‏‎855-239-9223
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2.5 / 5
Service
Fantastic service
Cleanliness
Clean
Room
Great room
Comfort
Comfortable
21See all 21 Hotels.com reviews
From 62 reviewsTripAdvisor Traveller Rating

Quality Inn, Cleveland

Hotel Info: 855-239-9223

from $70
  • Standard Room, 2 Queen Beds, Non Smoking
  • Standard Room, 2 Queen Beds, Smoking
  • Standard Room, 1 King Bed, Smoking
  • Standard Room, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 58 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Also known as

  • Quality Cleveland
  • Quality Inn Cleveland

Optional extras

Pets are allowed for an extra charge of USD 10 per day

In the hotel

Food and drink
  • Free buffet breakfast
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
Working away
  • Computer station
Services
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave

Quality Inn, Cleveland’s small print

Also known as

  • Quality Cleveland
  • Quality Inn Cleveland

Optional extras

Pets are allowed for an extra charge of USD 10 per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.5 /5 from 21 reviews

Quality Inn, Cleveland
Poor1.0 / 5
Stay away until they finish remodeling
No mention whatsoever upon check-in that the entire second floor was under renovation fresh paint smell. Hallways and rooms were extremely hot Took 3 to 4 hours to get the room down in temperature to be able to rest comfortably Mentioned to manager in the morning his response was well I told the guy the check to you in the shouldn't put you up there. sounds like a labor issue as well as lack of customer service
1 night family trip
Quality Inn, Cleveland
Fair2.0 / 5
Close to I 75
Staff were friendly which made up for the fact that I had to change rooms tv and phone did not work. Not very sound proof.
1 night trip
Quality Inn, Cleveland
Good3.0 / 5
Desk clerk was wonderful, he went above and beyond. Breakfast was good. Room was clean. I was nervous because of the many bad reviews...but we didn't have any issues. The hallway did smell like smoke but I believe it was due to this hotel still having smoking rooms. Our room did not smell of smoke. Only downside was no elevator, so pack light or be prepared to haul luggage up stairs!
2 night family trip
Quality Inn, Cleveland
Good3.0 / 5
Something to think about.
Short somewhat unsweet. Upon arrival the temperature in both rooms we booked was higher than outside which was 95 degrees. A/C was turned on and one hour later one was still not working. First trip to front desk we were told to let it run a little longer and I told the lady it was not going to work we needed maintenance and I would wait in lobby until he arrived. 10 minutes later after maintenance inspection/conclusion, old unit/not working and was told this is normal in India.I DON'T LIVE IN INDIA. I went back to front desk and asked for another room. The lady gave us another room and was very curtious. Problem with this hotel is the owners are cheap, everything was unplugged, so at first we thought nothing worked.I would recomend that before booking your hotel with an agency to find out if the owners are from India. I speak from experience. It is better to spend an extra $50 for comfort, than to feel like you have been robbed. You are on vacation, cut back someplace else not lodging.
1 night family trip
Quality Inn, Cleveland
Poor1.0 / 5
Overpriced for what you get!
This was the ONLY hotel room available in town that night. It's old, run down, sketchy. The smell of smoke permeates the hallways, the rooms. You have to pull all top bedding off the bed out of fear it's not been laundered. The man checking me in and lady checking me out at front desk were pleasant, but not overly. I couldn't wait to leave and thankful I was only in need of some sleep & a shower.
1 night trip

See all reviews

Quality Inn, Cleveland

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