Does Pestana Plaza Mayor Madrid offer free cancellation for a full refund?

Yes, Pestana Plaza Mayor Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Pestana Plaza Mayor Madrid?

As of Aug 10, 2022, prices found for a 1-night stay for 2 adults at Pestana Plaza Mayor Madrid on Aug 31, 2022 start from $158, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Pestana Plaza Mayor Madrid?

This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.

Is there a pool at Pestana Plaza Mayor Madrid?

Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 11:00 AM to 7:00 PM.

Are pets allowed at Pestana Plaza Mayor Madrid?

Yes, cats and dogs are welcome, with a limit of 1 per room. There's a charge of EUR 50 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Pestana Plaza Mayor Madrid?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Pestana Plaza Mayor Madrid?

You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Pestana Plaza Mayor Madrid?

No, this hotel doesn't have a casino, but Casino de Madrid (9-min walk) and Casino Gran Via (11-min walk) are both nearby.

What is there to do at Pestana Plaza Mayor Madrid and nearby?

Pestana Plaza Mayor Madrid has a spa and an indoor pool, as well as a fitness center.

Are there restaurants at or near Pestana Plaza Mayor Madrid?

Yes, Terraza Plaza Mayor offers regional cuisine. Nearby restaurants include Mesón del Champiñón (3-min walk), Mesón Rincón de la Cava (3-min walk), and Casa Rúa (3-min walk).

What's the area around Pestana Plaza Mayor Madrid like?

Pestana Plaza Mayor Madrid is in Madrid Centro, a short 5-minute walk from Tirso de Molina Station and 9 minutes' walk from Gran Via Street. Our travelers say the local area is very central.

Book Pestana Plaza Mayor Madrid in Madrid

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Minibar, in-room safe, desk, laptop workspace

VIP Access

4-star hotel with spa, near Plaza Mayor

9.4/10 Exceptional

501 verified Hotels.com guest reviews

Property highlights

Parking available

Pool

Free WiFi

Pet friendly

Gym

Non-smoking

Price available on 8/31/2022

Calle Imperial, 8, Madrid, 28012

Main amenities

Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Indoor pool
Breakfast available
Fitness center
Sauna
Seasonal outdoor pool
24-hour room service
Coffee shop/cafe
Terrace
24-hour front desk

For families

Free cribs/infant beds
Terrace
Daily housekeeping
Laundry facilities
Coffee/tea maker
Blackout drapes/curtains

Cleaning & Safety

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment
Temperature checks

Choose dates to view prices

About this area

What's nearby

In Madrid Centro
Plaza Mayor - 4 min walk
Puerta del Sol - 4 min walk
Gran Via Street - 9 min walk
Royal Palace of Madrid - 10 min walk
Prado Museum - 19 min walk
El Retiro Park - 21 min walk
Museo Nacional Centro de Arte Reina Sofia - 10 min drive
Puerta de Alcala - 4 min drive
Casa de Campo - 11 min drive
WiZink Center - 6 min drive

Getting around

Adolfo Suarez Madrid-Barajas Airport (MAD) - 31 min drive
Madrid (XOC-Atocha Train Station) - 21 min walk
Madrid Atocha Station - 22 min walk
Atocha Cercanías Station - 23 min walk
Tirso de Molina Station - 5 min walk
Sol Station - 5 min walk
La Latina Station - 6 min walk

About this property

Pestana Plaza Mayor Madrid

Pestana Plaza Mayor Madrid offers a fantastic location, putting you just a 5-minute walk from Plaza Mayor and Puerta del Sol. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or reflexology, and Terraza Plaza Mayor serves lunch and dinner. Other highlights at this upscale hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers say great things about the helpful staff and central location. Public transportation is just a short walk: Tirso de Molina Station is 5 minutes and Sol Station is 5 minutes.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows regional cleaning and disinfection practices of Yes

Follows standard cleaning and disinfection practices of No

Safety measures

Temperature checks available for guests

Masks and gloves available

Hand sanitizer provided

This information is provided by our partners.

At a glance

Hotel size

87 rooms

Arriving/Leaving

Check-in time from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Pets

Pets allowed (dogs and cats only, 1 per room)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Offsite parking within 525 ft (EUR 29 per day); discounts available

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Private dining
24-hour room service

Working away

Meeting room

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff

Facilities

Safe-deposit box at front desk
Terrace
Library
Fireplace in lobby
Communal living room
Fitness center
An indoor pool
Seasonal outdoor pool
Full-service spa
Sauna
Massage/treatment rooms

Accessibility

Braille/raised signage
Elevator
In-room accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Well-lit path to entrance
Stair-free path to entrance
Pool access ramp on site

Languages

English
French
Portuguese
Spanish

Room amenities

Be entertained

49-inch Smart TV
Satellite TV channels

Home comfort

Climate-controlled air conditioning and heating
Minibar
Espresso maker
Bathrobes

Sleep well

Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided

Freshen up

Partially open bathroom
Designer toiletries
Hair dryer
Towels
Toilet paper

Stay connected

Desk
Free WiFi
Phone

Daily housekeeping
In-room safe

Special features

Spa

Spa Pestana Plaza Mayor Madrid has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Terraza Plaza Mayor - This restaurant serves lunch and dinner.

Café de la Plaza – Pátio - This café specializes in regional cuisine and serves light fare only. Open select days.

Bar - Onsite cocktail bar. Open daily.

Fees & policies

Refundable deposits

Deposit: EUR 150 per accommodation, per stay

Optional extras

Buffet breakfast is offered for an extra charge of EUR 21 for adults and EUR 15 for children (approximately)
Early check-in can be arranged for an extra charge (subject to availability, amount varies)
Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 15:

One of the swimming pools

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of EUR 50 per pet, per stay

Parking

Parking is available nearby and costs EUR 29 per day (525 ft away; open 24 hours)
Parking height restrictions apply

Pool, spa, & gym (if applicable)

Pool access available from 11:00 AM to 7:00 PM
The seasonal pool is open from May to September
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Temperature checks are available to guests and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Yes and No.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Pestana Plaza Mayor Hotel Madrid

Pestana Plaza Mayor Hotel

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Pestana Plaza Mayor Madrid Hotel

Pestana Plaza Mayor Madrid Madrid

Pestana Plaza Mayor Madrid Hotel

Pestana Plaza Mayor Hotel

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Hotel Pestana Plaza Mayor Madrid

Pestana Plaza Mayor Madrid Madrid

Pestana Plaza Mayor Madrid

Pestana Plaza Mayor Madrid Hotel Madrid

Frequently asked questions

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.5/10

Property conditions & facilities

9.3/10

Eco-friendliness

Write a review

10/10 Exceptional

Aug 10, 2022

Perfect Stay

This place was amazing! the location was excellent! And the rooftop was a great bonus to beat the heatwave! The staff provided for a fabulous stay.