Sonesta ES Suites Jacksonville

Photo gallery for Sonesta ES Suites Jacksonville

Primary image
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets

Overview of Sonesta ES Suites Jacksonville

Sonesta ES Suites Jacksonville

3.0 star property
3-star hotel in Jacksonville with outdoor pool and 24-hour fitness

8.0/10 Very Good

919 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
The price is $119
Price available on 8/23/2022
Map
8365 Dix Ellis Trl, Jacksonville, FL, 32256
Main amenities
  • Weekly housekeeping
  • Outdoor pool
  • 24-hour fitness center
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Self-serve laundry
  • Meeting room
  • Barbecue grills
For families
  • Kitchen
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Southside
  • St. Johns Town Center - 12 min drive
  • University of North Florida - 12 min drive
  • TIAA Bank Field - 13 min drive
  • VyStar Veterans Memorial Arena - 14 min drive
  • Mayo Clinic Florida - 15 min drive
  • Jacksonville University - 22 min drive
  • Jacksonville Naval Air Station - 23 min drive
  • Jacksonville Beach Pier - 22 min drive

Getting around

  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 17 min drive
  • Jacksonville International Airport (JAX) - 29 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 32 min drive
  • Jacksonville Station - 21 min drive

About this property

Sonesta ES Suites Jacksonville

3-star hotel in the heart of Southside, rejuvenated in 2018
Consider a stay at Sonesta ES Suites Jacksonville and take advantage of free to-go breakfast, laundry facilities, and a 24-hour gym. Guests can connect to free in-room WiFi.
Other perks include:
  • Swimming pool with pool umbrellas
  • Free self parking
  • An outdoor pool, a front desk safe, and smoke-free premises
  • Barbecue grills and a 24-hour front desk
  • Guest reviews give good marks for the helpful staff
Room features
All guestrooms at Sonesta ES Suites Jacksonville have comforts such as air conditioning and separate sitting areas, as well as amenities like free WiFi. Guests reviews speak well of the spacious rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Separate sitting areas, kitchens, and refrigerators

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 112 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - 2:00 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 25 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free on-the-go breakfast 6:00 AM–8:00 AM on weekdays and 7:00 AM–9:00 AM on weekends
  • Barbecue grills

Working away

  • Meeting room
  • Conference space (819 square feet)

Services

  • 24-hour front desk
  • Laundry facilities
  • Pool umbrellas

Facilities

  • 14 buildings/towers
  • Built in 1986
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Ice maker
  • Paper towels

More

  • Weekly housekeeping
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (amount varies)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per week (maximum USD 100 per stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Residence Inn Marriott Baymeadows
Residence Inn Marriott Baymeadows Hotel
Residence Inn Marriott Baymeadows Hotel Jacksonville
Residence Inn Marriott Jacksonville Baymeadows
Residence Inn Marriott Jacksonville Baymeadows Hotel
Sonesta ES Suites Jacksonville Hotel
Sonesta ES Suites Jacksonville Hotel
Sonesta ES Suites Jacksonville Jacksonville
Sonesta ES Suites Jacksonville Hotel Jacksonville

Frequently asked questions

Overall score and ratings

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.9/10

Amenities

8.0/10

Property conditions & facilities

7.1/10

Eco-friendliness

8/10 Very Good

Rebecca, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Danny, 3-night business trip
Verified Hotels.com guest review

6/10 Good

NO SERVICE AT ALL IN THIS HOTEL NOT EVEN ROOM SERV
Our stay could have been better, as the building and arrangement of the room was good, big room and kitchen. The big problem was that there were absolutely no room service during the 6 days of our stay, not even when we went out of the room for the entire day, the said they could not for COVID reason (in June 2022...?), so I was obliged to clean my room myself, change the towels every days (we have three kids), ask for towels and bed sheet at the lobby, this is no service at all ! No breakfast as the restaurant was closed due to COVID... In the room next to us, customer was smoking drugs eveydays !!! No one from the hotel told them to stop...
6-night family trip
Verified Hotels.com guest review

8/10 Very Good

Last leg of a multi-stop business trip
It was a spacious and comfortable room. It was definitely an older property. The surrounding area was not the greatest and was located right off of I-95 and a little loud at times. The breakfast was more of a bagged lunch type of thing. Not great but not bad either. There were not any restaurants within walking distance or that I did not feel safe walking back up to the main road. Door Dash was great though.
Mark, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

UNSATISFIED GUEST
I did not like the breakfast in a bag..with all the money that you were paying to stay i think that the breakfast should've been HOT!!!!..not in a bag and COLD!!!!..and we didn't have enough bathroom tissue in the rooms..And the hot water in the kitchen did not get hot so that I could wash dishes l had to heat it up on the stove to get it HOT!!!!..I WOULDN'T RECOMMEND THAT MY FRIEND'S OR FAMILY TO STAY HERE...BUT THE LOCATION WAS AWESOME!!!..
nichol, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Roaches every
Sonesta appear to be great but this suite had an infestation of roaches and other bugs in the kitchen areas and living areas. I notified clerk and nothing happened. The cleark told me I would receive a full refund and it’s been two weeks since May 14th stay. My sister had to leave do to the roaches and find another place to stay that night.
Maxine, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Lecretta, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A spacious room for 2 with a apartment sized kitchen and living room. Very comfortable king sized bed with 4 decent sized pillows. A great stay indeed. The only draw back were birds singing around 5:30. I was impressed at how many different songs they sang back to back like they did.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peaceful Place - Perfect Suite!
Great stay - hotel was almost full but the ladies at the front desk were lovely, making sure they had appropriate accomodations for my booking. They knew I was on a long solo trip and were eager to ensure my comfort. This property was a quiet, peaceful oasis at the end of long stretch of mostly not so great places on same road leading to a very nice corporate center. Don't be discouraged - the Sonesta is worth it, plus the sheriffs office is right across the street!
Laura, 1-night trip
Verified Hotels.com guest review

4/10 Fair

What I requested online is not what I got. The room had weird spots on the floor the furniture was coming apart. The pull out mattress needed to be change from the dirty spots on it.
Looks like blood
Red spot also
Nikka, 1-night family trip
Verified Hotels.com guest review