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Santhiya Phuket Natai Resort & Spa

Photo gallery for Santhiya Phuket Natai Resort & Spa

Exterior
Terrace/patio
Lobby
Premium bedding, in-room safe, cots/infant beds, rollaway beds
Daily buffet breakfast (THB 700 per person)

Overview of Santhiya Phuket Natai Resort & Spa

Santhiya Phuket Natai Resort & Spa

5.0 star property
Takua Thung beachfront hotel with spa, restaurant
8.6 out of 10 Fabulous
8.6/10 Fabulous

28 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
8 Moo 14, Khok Kloi, Takua Thung, Phang Nga, 82140
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Fitness centre
  • Children's pool
  • Room service
  • Airport shuttle
  • Air conditioning
  • Garden
For families
  • Cots/infant beds (surcharge)
  • Children's pool
  • Fridge
  • Separate dining area
  • Television
  • Garden

Room options

About this area

What's nearby

  • On the beach
  • Mai Khao Beach - 10 min drive
  • Splash Jungle Water Park - 21 min drive
  • Nai Yang Beach - 27 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 32 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Phing Nga Restaurant - 4 min drive
  • Fashi Restaurant - 6 min drive
  • TONE Espresso and Brew Bar - 4 min drive
  • หมี่ แป๊ะสวน โคกกลอย - 8 min drive
  • สารสินซีฟู๊ด - 5 min drive
Map

About this property

Santhiya Phuket Natai Resort & Spa

Santhiya Phuket Natai Resort & Spa is a great choice for your beach stay in Takua Thung. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in Thai massages and aromatherapy. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other highlights at this luxurious hotel include a fitness centre, a children's pool and a garden.

Languages

English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 76 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • This property hosts an optional New Year's Eve gala dinner for guests staying on December 31, 2023. Guests who wish to attend must book the gala dinner at least 7 days in advance. Fees are THB 3,600 per adult and THB 1,800 per child ages 2-11, collected by the property. There are no fees for children age 1 and younger to attend with paying adults.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children's pool

What to do

  • On the beach

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Garden
  • Fitness centre
  • 2 outdoor pools
  • Full-service spa

Accessibility

  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 35-inch LCD TV

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Turndown service
  • Premium bedding
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Private pool
  • Separate dining area

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: THB 3000.0 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 700 for adults and THB 500 for children
  • Airport shuttle service is offered for an extra charge of THB 700 per vehicle (one-way. Maximum occupancy 3)

Children & extra beds

  • Cots/infant beds are available for THB 450.0 per night
  • Rollaway beds are available for THB 2500.0 per night
  • Airport shuttle for children between the ages of 3 and 12 costs THB 700 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.

Also known as

Santhiya Phuket Natai & Spa
Santhiya Phuket Natai Resort Spa
Santhiya Phuket Natai Resort & Spa Hotel
Santhiya Phuket Natai Resort Spa SHA Plus
Santhiya Phuket Natai Resort & Spa Takua Thung
Santhiya Phuket Natai Resort Spa SHA Extra Plus
Santhiya Phuket Natai Resort & Spa Hotel Takua Thung

Frequently asked questions

Does Santhiya Phuket Natai Resort & Spa offer free cancellation for a full refund?
Yes, Santhiya Phuket Natai Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Santhiya Phuket Natai Resort & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Santhiya Phuket Natai Resort & Spa?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Santhiya Phuket Natai Resort & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Santhiya Phuket Natai Resort & Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by Santhiya Phuket Natai Resort & Spa?
Yes, an airport shuttle is available. The charge is THB 700 per vehicle one-way.
What are the check-in and check-out times at Santhiya Phuket Natai Resort & Spa?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 11:30 AM. Contactless social distancing and check-out are available.
What is there to do at Santhiya Phuket Natai Resort & Spa and nearby?
Santhiya Phuket Natai Resort & Spa has 2 outdoor pools and a spa, as well as a fitness centre and a garden.
Are there restaurants at or near Santhiya Phuket Natai Resort & Spa?
Yes, there's an on-site restaurant.
Does Santhiya Phuket Natai Resort & Spa have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Santhiya Phuket Natai Resort & Spa have any outdoor private spaces?
Yes, every room features a private pool.
What's the area around Santhiya Phuket Natai Resort & Spa like?
Santhiya Phuket Natai Resort & Spa is a short 10-minute walk from Natai Beach and 4 minutes' walk from Pilai Bridge.

Reviews

8.6

Fabulous

9.6/10

Cleanliness

9.3/10

Staff & service

9.2/10

Amenities

9.3/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Nicholas, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nancy, 4-night trip
Verified Hotels.com guest review

8/10 Very good

HAET NIM, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yasemin, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

All was above expectations, Pj , Joney & Mim they make my Stay wonderful 🙏💯
Manuel, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Good and bad
Stayed at the hotel for a week March 2022. The rooms we had were really nice and authentic Thailand. Staff were very friendly and helpful, the reception staff were always available to answer any questions and the restaurant staff especially Kent, Mim and Honey were very helpful too. The swimming pool is large but unfortunately not very clean we had to ask reception if they could get it cleaned which they did but it was just a pity we had to ask and it wasn’t much cleaner after the cleaners had departed. The hotel is very remote and the cost of a taxi if you wanted to go say into Phuket town was quite expensive and added up if you wanted some kind of entertainment at night.
Gary, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect stay
Amazing private villa!!
Jo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent resort
The rooms and service were excellent. Very good design and very relaxing. The food quality was not on par with all other aspects of this extremely high quality of the resort.
Thomas, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing luxury facilities and rooms
Amazing luxury facilities and rooms. It's a waste for one night. I recommend staying for multiple days. I would like to visit again.
Chikara, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

My wife and I stayed here for two nights for a chance to relax and unwind. The room and outdoor area including the private pool were beautiful and exactly as we expected. The Thai style was a nice touch. The staff were friendly. Watching the sunset from the beach was an amazing experience as it was very private and only a few people close by. Would definitely recommend stopping by a Seven Eleven on your way to the hotel as we did to buy snacks, water etc as there is nothing close by. Would recommend buying beer down the street from the small roadside restaurant as beer was 60 Thai Baht for a small bottle compared to the high price in the minibar. Very limited options for food nearby. Due to this, we decided to eat at the hotel. We were both very disappointed with the food. We would take off 1-1.5 stars for this. The quality of food was below average and the options on the restaurant menu were very limited and not up to par for a hotel of this caliber. It was obvious that the food was not all fresh. It's one thing if the price matches the quality of food being offered. However, in this case; the food was below average and the prices were astronomical for what was offered. The free breakfast was also very average compared to other hotels we stayed at in Thailand that were much much cheaper. Besides the quality of the food, everything else was exceptional and we both enjoyed our time here.
1-night trip
Verified Hotels.com guest review