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1 room, 2 adults
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Quality Inn Gaylord, Gaylord

2 stars
137 West StGaylordMI49735United States of America, ‏‎855-239-9223
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Good3.0 / 5
Great location
Tasty breakfast
Bad amenities
Poor vibe
138See all 138 reviews
From 141 reviewsTripAdvisor Traveller Rating

Quality Inn Gaylord, Gaylord

Hotel Info: 855-239-9223

from $90
  • Accessible king smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Suite king non smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Accessible king non smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard king smoking
  • Standard king smoking

At a glance

Key facts

Hotel size

  • This hotel has 117 rooms


  • Check-in time 3 PM-6:30 AM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

  • RV/bus/truck parking

In the hotel

Food and drink
  • Free buffet breakfast
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Arcade/game room
Working away
  • One meeting room
  • Free newspapers in lobby
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Daily housekeeping
  • In-room safe

Recent reviews

Good 3.0 /5 from 138 reviews

Quality Inn Gaylord, Gaylord
Poor1.0 / 5
Bad bad bad
Nothing was ever said when making reservation that hotel is under major renovations. There was no restaurant with the hotel. Hot tub was closed because of renovations. Took over 30 minutes to get a towel for pool when I was told the staff was on their way with them. It took 5 HOURS past the 3pm check in time before my room was ready. I heard that a few staff had walked off the job that day. So for all the stress the staff was friendly and doing their best during a very trying time, in middle of alpenfest. Those folks deserve a raise, they are truly worth keeping, house keepers had already worked 12 hours and no idea of when they were going to get to go home. Breakfast tasted good and was hot. Our shower curtain smelled like mildew but the room was clean and comfortable. I do think it will eventually be a nice place but the site should warn folks about the renovations.
1 night family trip
Quality Inn Gaylord, Gaylord
Good3.0 / 5
It was an alright stay.
Construction work was going on but no major complaints minus the fact that parking was rough and breakfast was so overcrowded that we did not get anything, including coffee. Was disappointed with that but not a major deal.
1 night trip with friends
Quality Inn Gaylord, Gaylord
Fair2.0 / 5
Paid too much for this place.
We were here for pleasure and we will not stay at this hotel again. The pool and hot tub were under construction so they are unable available, however the hotel needs attention. There was a 2" gap at the top of the door to the parking lot so bugs were getting in. At 1am we had a very loud and insistent cricket. They hesitated to move us however we told them it was either a refund or move us because we could not sleep with the loud noise. Our hallway smelled of Marijuana and the person on duty did nothing when they came to our room to inspect the cricket issue. In our new room, there was hair still on the shower wall. :( Needless to say that we will not be going back. The nightly charge was way too much for the condition of the property.
2 night trip with friends
Quality Inn Gaylord, Gaylord
Fair2.0 / 5
Jacuzzi was broke so we couldn't use it. Fire alarm by pool had no battery in it and was open. Beds were very uncomfortable. Not a good experience.
1 night family trip
Quality Inn Gaylord, Gaylord
Poor1.0 / 5
Terrible customer service and poor hotel condition
Night shift front desk worker was awful. She would not work with us even though the hot tub was down, drywall pieces on the floor, lights hanging from the wall, water dripping from light fixtures. This hotel has been under renovation for over a year (I know because I stayed there last year) and it looks like they have gotten nowhere. even called the front desk to help us cancel our reservation for the second night and the front desk worker wasn't willing to help. It wasn't until the morning when a new receptionist was there that we were able to get refunded. The night receptionist was extremely unprofessional. Threatened to review security footage to prove a point that she said something that she didn't.
2 night trip with friends

See all reviews

Quality Inn Gaylord, Gaylord

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