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Hilton Garden Inn Key West / The Keys Collection

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Outdoor pool, free cabanas, sun loungers
Outdoor pool, free cabanas, sun loungers
Outdoor pool, free cabanas, sun loungers
Outdoor pool, free cabanas, sun loungers
In-room safe, individually decorated, individually furnished, desk

Overview of Hilton Garden Inn Key West / The Keys Collection

Hilton Garden Inn Key West / The Keys Collection

3.5 star property
3.5-star hotel with outdoor pool, near Key West Golf Club

7.6/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet friendly
  • Gym
The price is $150
Price available on 12/13/2022
Map
3850 N Roosevelt Blvd, Key West, FL, 33040
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Self parking
  • Pool bar
  • Room service
  • Business center
  • Area shuttle
  • Terrace
  • 24-hour front desk
For families
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In New Town
  • Smathers Beach - 5 min drive
  • Duval Street - 11 min drive
  • Ernest Hemingway Home and Museum - 12 min drive
  • South Beach - 12 min drive
  • Mallory Square - 16 min drive
  • Southernmost Point - 15 min drive

Getting around

  • Key West Intl. Airport (EYW) - 4 min drive
  • Area shuttle (surcharge)

Restaurants

  • The Blind Pig - 4 min walk
  • Jimmy's Ocean Blue Tiki Bar - 5 min walk
  • Hurricane Hole - 10 min walk
  • Goldman's - 3 min drive
  • Sister Noodle House - 4 min drive

About this property

Hilton Garden Inn Key West / The Keys Collection

Hilton Garden Inn Key West / The Keys Collection puts you just 1.7 mi (2.7 km) from the airport and within a 15-minute drive of Duval Street. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Garden Grille, which serves American cuisine and is open for breakfast and dinner. A poolside bar and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. The pool and helpful staff get good marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 141 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • Onsite parking available only on request
  • Secured uncovered onsite self parking (USD 14.95 per day; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Offsite

  • Area shuttle within 0.00 km*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children's menu
  • Pool gate

What to do

  • Golfing
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Free pool cabanas
  • Pool loungers

Facilities

  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • MP3 docking station
  • 37-inch LCD TV
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

The Garden Grille - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 28.13 per accommodation, per night
  • Resort fee inclusions:
    • Airport shuttle
    • In-room bottled water

Optional extras

  • Continental breakfast is offered for an extra charge of USD 13.95 for adults and USD 13.95 for children (approximately)
  • Area shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

  • Uncovered self parking costs USD 14.95 per day with in/out privileges
  • RV/bus/truck parking is available for an extra charge
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment will be available to guests.

Guests are provided with hand sanitizer and masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Garden Inn Key West Keys Collection Hotel
Hilton Garden Inn Keys Collection Hotel
Hilton Garden Inn Key West Keys Collection
Hilton Garden Inn Keys Collection
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Hilton Garden Inn Key West Keys Collection Hotel
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Hilton Garden Inn Key West / The Keys Collection
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Hilton Garden Inn Key West / The Keys Collection Hotel Key West

Frequently asked questions

Does Hilton Garden Inn Key West / The Keys Collection offer free cancellation for a full refund?
Yes, Hilton Garden Inn Key West / The Keys Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Garden Inn Key West / The Keys Collection?
As of Dec 1, 2022, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Key West / The Keys Collection on Dec 13, 2022 start from $150, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Key West / The Keys Collection?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Hilton Garden Inn Key West / The Keys Collection?
Yes, there's an outdoor pool.
Are pets allowed at Hilton Garden Inn Key West / The Keys Collection?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Key West / The Keys Collection?
Yes. Self parking costs USD 14.95 per day. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Hilton Garden Inn Key West / The Keys Collection?
You can check in from 4 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Hilton Garden Inn Key West / The Keys Collection and nearby?
Have fun with nearby activities like boat tours, hiking, and kayaking. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.
Are there restaurants at or near Hilton Garden Inn Key West / The Keys Collection?
Yes, The Garden Grille offers American cuisine. Nearby restaurants include The Blind Pig (4-min walk), Jimmy's Ocean Blue Tiki Bar (5-min walk), and Hurricane Hole (10-min walk).
What's the area around Hilton Garden Inn Key West / The Keys Collection like?
Hilton Garden Inn Key West / The Keys Collection is in New Town, a short 4-minute drive from Key West Intl. Airport (EYW) and 5 minutes' walk from Key West Tropical Forest and Botanical Garden. Travelers say this hotel is in a good location.

Overall score and ratings

7.6

Good

7.8/10

Cleanliness

7.9/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Very Good

April, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jimmy, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

tzahi, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Brian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing, Terry help book an amazing Fury Eco water trip, bartender’s amazing, helped suggestions on local restaurants all were great, made our honeymoon stay one of kind thank you all
David, 5-night trip
Verified Hotels.com guest review

6/10 Good

They need a staff meeting! Most of them were not on the same page. Free drink tickets were handed out at check-in. The next day we noticed they were not dated correctly. When we returned them to the front desk, we were told we were not suppose to receive them all at once and to come back daily for them. We later found out that was not the policy. We were also told each guest received two tickets per day, later told two tickets per room. The pool bar/lunch restaurant hours of operation was inconsistent and no live entertainment as advertised. Our hotel room floor was filthy. The maintenance workers left a pile of trash that kept accumulating every day in one corner by the elevator. Paint cans were spilled over and a huge mess. The pool and daily shuttle service was excellent!
4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Joaquin, 1-night family trip
Verified Hotels.com guest review

6/10 Good

It was very difficult to get them to service the room on a daily basis. It would take several calls to the front desk. Of course, there is a labor shortage so that explains the difficulty. The staff were very nice especially at the pool and in the dining area. All this being said, I would go back in the future.
Michael, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel Much better than expected. Pool is nice with bar. Room spacious. Great value. Will can back next visit
Guillermo, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The only negative about this hotel was that there was no hot water when showering otherwise it was amazing!
Kristine, 1-night romance trip
Verified Expedia guest review