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Hard Rock Hotel Los Cabos All Inclusive

Photo gallery for Hard Rock Hotel Los Cabos All Inclusive

Aerial view
On the beach
Waterslide
5 outdoor pools, pool umbrellas, pool loungers
5 outdoor pools, pool umbrellas, pool loungers

Overview of Hard Rock Hotel Los Cabos All Inclusive

Hard Rock Hotel Los Cabos All Inclusive

4.5 star property
Upmarket beachfront hotel with spa, near Diamante Golf Course

8.0/10 Very good

767 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
The price is €514
Price available on 31/01/2023
Map
Polígono 1, Fraccionamiento Diamante, Cabo San Lucas, BCS, 23473

Room options

About this area

What's nearby

  • On the beach
  • Marina Cabo San Lucas - 32 min drive
  • The Arch - 34 min drive
  • Lover's Beach - 34 min drive
  • Medano Beach - 36 min drive
  • Chileno Beach - 41 min drive

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 46 min drive

Restaurants

  • La Pizza Nostra - 15 min drive
  • Penny Lane Cafe - 16 min drive
  • Mariscos El Torito - 17 min drive
  • Casasola Cafe & Brunch - 17 min drive
  • Las Mariscadas - 17 min drive
Map

About this property

Hard Rock Hotel Los Cabos All Inclusive

Hard Rock Hotel Los Cabos All Inclusive is a great choice for your beach stay in Los Cabos. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and manicures and pedicures. Dining choices include 8 restaurants, and the bar/lounge is a great place to grab a cold drink. Other highlights at this luxurious hotel include a poolside bar, a health club and a fitness centre. Fellow travellers say good things about the pool and helpful staff.

All-inclusive

All-inclusive room rates at Hard Rock Hotel Los Cabos All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Children's club

Lessons/classes/games

Yoga

Entertainment

On-site entertainment and activities

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
On-site PCR COVID-19 testing is available for a MXN 5000 on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is available for a MXN 1000 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 639 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Due to strong currents, swimming is not permitted at this property’s public beach.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 22 lb per pet)*
  • Service animals welcome
  • Specific rooms only*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast 7:00 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 8 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Water slide

What to do

  • On the beach
  • Shopping

Working away

  • Business centre
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Health club
  • 5 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Water slide

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Free bottled water

More

  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All-inclusive

All-inclusive room rates at Hard Rock Hotel Los Cabos All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Children's club

Lessons/classes/games

Yoga

Entertainment

On-site entertainment and activities

Spa

ROCK SPA® has 36 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and detox wraps. The spa is equipped with a steam room. The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 3300 per pet, per week

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

On-site PCR COVID-19 testing is available for a MXN 5000 fee, and antigen/rapid COVID-19 testing is available for a MXN 1000 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hard Rock Los Cabos Inclusive
Hard Rock Hotel Los Cabos All Inclusive Hotel
Hard Rock Hotel Los Cabos All Inclusive Cabo San Lucas
Hard Rock Hotel Los Cabos All Inclusive Hotel Cabo San Lucas

Frequently asked questions

Does Hard Rock Hotel Los Cabos All Inclusive offer free cancellation for a full refund?
Yes, Hard Rock Hotel Los Cabos All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hard Rock Hotel Los Cabos All Inclusive?
As of 30 January 2023, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Los Cabos All Inclusive on 31 January 2023 start from €514, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hard Rock Hotel Los Cabos All Inclusive?
This property confirms that on-site COVID-19 testing (PCR screening) is available for a fee. Furthermore, on-site COVID-19 testing (antigen/rapid screening) is available for a fee, disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Hard Rock Hotel Los Cabos All Inclusive?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Hard Rock Hotel Los Cabos All Inclusive?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 22 lb per pet. There's a charge of MXN 3300 per pet, per week. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hard Rock Hotel Los Cabos All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hard Rock Hotel Los Cabos All Inclusive?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hard Rock Hotel Los Cabos All Inclusive and nearby?
Hard Rock Hotel Los Cabos All Inclusive has 5 outdoor pools and a spa, as well as a health club.
Are there restaurants at or near Hard Rock Hotel Los Cabos All Inclusive?
Yes, there are 8 on-site restaurants. Nearby restaurants include Siempre (5 mi), Tazuna (5.1 mi) and La Pizza Nostra (5.3 mi).
What's the area around Hard Rock Hotel Los Cabos All Inclusive like?
Hard Rock Hotel Los Cabos All Inclusive is located a short 1-minute walk from Baja California Peninsula.

Reviews

8.0

Very good

9.1/10

Cleanliness

8.5/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Poor

Go somewhere else
I do not recommend booking here. One of the worst all inclusive experience I’ve ever had. Around 6:30pm we got in line to go dinner at their restaurants. First restaurant told us it’s full, then we move on to another restaurant and all their restaurants were full for the night, yes at 6:30pm. Buffet wasn’t open and everyone is on the same boat. 1 restaurant full- understandable but ALL WAS FULL. No remorse, no courtesy, nobody cared. How do you pay $600+ a night and cant eat dinner?! Ridiculous. Never have I experience an all inclusive where you can’t eat at their ALL their restaurants bc of capacity. It was New Years weekend, so then don’t overbook! Or open buffet. What’s the point of booking?! They also run out of towels daily, all pool chairs are reserved for members, water down drinks, fair from downtown, boring, Disneyland feel and lines, kids over run the pools. Room service don’t pick up, or take too long. Restaurants reserved for members and large groups, small groups are at a disadvantage. Not worth the stress to fight for food. Book elsewhere! Better established hotels that can accommodate you for dinner!!
4-night trip
Verified Hotels.com guest review

6/10 Good

Terrible location but resort itself is very nice
I'm surprised most reviews don't begin with how far away this resort is both from the airport and the town and the location of most of the other resorts in Cabo. It is also on a non-swimming beach. It is an hour from the airport ($100 cab ride) and if you want to go from resort to town it's 20 minutes and $40 each way. You cannot use Uber or Lyft, only taxis called by resort or their own car service--both way more expensive than an Uber. Additionally, there is no swimming allowed on their beach. These are big cons in my book. Other than that, the resort is lovely. Staff is great, nice rooms, good food. It was fine for the two days I was there but I would no pick it again if I was going for a longer period because I would not want to be so isolated.
Jonathan, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Cabo
Go to this Hard Rock. It was the best one yet and we will be back soon.
7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Russ, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Emiliano, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Jorge Luis, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Unprofessional and Incompetent Staff
Beautiful resort but many problems, mainly unprofessional/rude/chaotic check-in and check-out staff and procedures. One example: our party of five paid for airport transportation through the resort and confirmed it several times. They were about 30 minutes late picking us up and the morning we were departing for the airport, no one was available to take us. Rather than apologizing and securing transportation for us, they said we hadn't reserved transportation although I provided a confirmation letter from them and a receipt. Another issue was they rented the space right outside of our room for a huge wedding reception so loud music, cheering, and fireworks were happening until late at night when we had to be up early the next morning. They also made it clear they would not work with us on any issue because we booked through Hotels.com and not directly through the resort. These are just a few of our issues which caused a lot of unnecessary stress and cast a dark shadow over what was intended to be a beautiful birthday celebration.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very loud and noisy neighbors in the room and on the balcony at 2am - 3am on Wednesday and Thursday nights.
Abel, 6-night family trip
Verified Orbitz guest review

2/10 Poor

Well, from A to Z I had a bad experience. Start with check in and some one was trying to sell time share, after we arrived to the room. Room was dirty. They don’t even changed the mattress sheets. There was dirty spot all over the room, pillows, sheets, table, drawers. All the juices was taste like a water. When I asked for pineapple juice he add more water than the actual pineapple. Quality of food was low. Nothing really enjoyable compare to other resorts. Most the towels in swimming pool was kind of dirty. And when I asked for couple more since I have a baby, the representative said only one per person. AC was not working at late night. This resort better call inn was the worst resort I had been so far!
Pedram, 4-night family trip
Verified Expedia guest review

4/10 Fair

Just ok
Stayed here for just one night. Wrapped up a vacation at another resort. Didn’t like the fact you have to pay $15 to be driven all the way to the street if you want to use Uber. Also, I feel like they nickel and dime you for everything.
Shakirah, 1-night trip with friends
Verified Hotels.com guest review