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Sheraton Charlotte Hotel, Charlotte

3.5 stars
555 South McDowell StreetSouth Tower, CharlotteNC28204United States of America, 855-239-9480
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Good3.5 / 5
Location
Great location
Bar
Bar is awesome
Cleanliness
Quite clean
Value
Value for money could be better
246See all 246 Hotels.com reviews
From 261 reviewsTripAdvisor Traveller Rating

Sheraton Charlotte Hotel, Charlotte

Hotel Info: 855-239-9480

from $95
  • Superior Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Traditional Double Room, 2 Double Beds
  • Deluxe Double Room, 2 Double Beds
  • Club Room, 1 King Bed
  • Club Room, 2 Double Beds
  • Club Room, 1 King Bed
  • Junior Suite
  • Superior, Two Double Beds
  • Deluxe, Two Double Beds
  • Traditional Room, 1 King Bed, View
  • Traditional Room, 2 Double Beds, View
  • Club Room, 1 King Bed, View
  • Deluxe Room, 1 King Bed
  • Club Room, 2 Double Beds, View
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Club Double Room, 2 Double Beds
  • Traditional Room, 1 King Bed
  • Standard Double Room, 2 Double Beds
  • Standard Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3 PM-2:00 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 40 lb)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

  • RV/bus/truck parking *

Offsite

  • Free area shuttle within 1.00 mi

Other information

  • Smoke-free property

Also known as

  • Charlotte Sheraton Hotel
  • Sheraton Charlotte
  • Sheraton Charlotte Hotel
  • Sheraton Hotel Charlotte

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Self parking costs USD 20 per night with in/out privileges

Valet parking costs USD 25.00 per night

RV/bus/truck parking is available for an extra charge

Breakfast costs between USD 12 and USD 20 for adults, and USD 5 and USD 20 for children (approximately)

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Spa tub
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Segway rental/tour nearby
  • Outdoor pool
  • Free pool cabanas
Working away
  • 24-hour business center
  • Number of meeting rooms - 29
  • Conference space
  • Meeting rooms 29
  • Conference space size (feet) - 50000
  • Conference space size (meters) - 4645
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Social Bar & Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Craft City Social Club - This poolside gastropub specializes in Latin American cuisine and serves dinner and light fare. Open daily.

City Lights Rooftop - This rooftop bar specializes in American cuisine and serves dinner and light fare. Open daily.

Recreation

On Site

  • Fitness facilities
  • Spa tub

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Segway rental/tour nearby

Sheraton Charlotte Hotel, Charlotte’s small print

Also known as

  • Charlotte Sheraton Hotel
  • Sheraton Charlotte
  • Sheraton Charlotte Hotel
  • Sheraton Hotel Charlotte

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Self parking costs USD 20 per night with in/out privileges

Valet parking costs USD 25.00 per night

RV/bus/truck parking is available for an extra charge

Breakfast costs between USD 12 and USD 20 for adults, and USD 5 and USD 20 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 246 reviews

Sheraton Charlotte Hotel, Charlotte
Excellent4.0 / 5
Nice location and staff
I really enjoyed my stay here! It was very close to the Charlotte City Center and the inside lobby was very up-to-date and stylish. The staff was very friendly and the room was clean and had a great view to the city! Since we were on the 10th floor we were awoken by some kind of construction on the roof that we had to let the front desk know about. I really liked the fact that they sent us an apology note with a $25 credit to the bar, which really stood out as great customer service! I would definitely come back
2 night romance trip
Sheraton Charlotte Hotel, Charlotte
Outstanding5.0 / 5
Perfect hotel for the weekend
Overall a great hotel, definitely worth the money. Only problem I had was the hotel charged my card $70 for absolutely no reason, when I asked I was told their system messed up didn't receive the money back till 3 days later.
2 night trip with friends
Sheraton Charlotte Hotel, Charlotte
Excellent4.0 / 5
Staff all were friendly & pleasant to deal with. We were staying overnight for a medical visit and it was helpful that staff knew their jobs so well and we're very welcoming.
1 night business trip
Sheraton Charlotte Hotel, Charlotte
Outstanding5.0 / 5
Great Place
We loved the room. Very comfortable. Small bathroom and read the fine print about the parking.
1 night trip
Sheraton Charlotte Hotel, Charlotte
Outstanding5.0 / 5
Went to see the panthers game room price was high for the size of the room.
1 night family trip

See all reviews

Sheraton Charlotte Hotel, Charlotte

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