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Sheraton Charlotte Hotel, Charlotte

3.5 stars3.5 stars
555 South McDowell StreetSouth Tower, CharlotteNC28204United States of America, 855-239-9480
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Good3.7 / 5
Room
Room is all right
Location
Great location
Bar and Beverages
Bar is awesome
Cleanliness
Quite clean
217See all 217 Hotels.com reviews
From 304 reviewsTripAdvisor Traveller Rating

Sheraton Charlotte Hotel, Charlotte

Hotel Info: 855-239-9480

from $149
  • Superior Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Traditional Double Room, 2 Double Beds
  • Deluxe Double Room, 2 Double Beds
  • Club Room, 1 King Bed
  • Club Room, 2 Double Beds
  • Club Room, 1 King Bed
  • Junior Suite
  • Superior, Two Double Beds
  • Deluxe, Two Double Beds
  • Traditional Room, 1 King Bed, View
  • Traditional Room, 2 Double Beds, View
  • Club Room, 1 King Bed, View
  • Deluxe Room, 1 King Bed
  • Club Room, 2 Double Beds, View
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Club Double Room, 2 Double Beds
  • Traditional Room, 1 King Bed
  • Standard Double Room, 2 Double Beds
  • Standard Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3 PM-2:00 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 40 lb)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

  • RV/bus/truck parking *

Offsite

  • Free area shuttle within 1.00 mi

Other information

  • Smoke-free property

Also known as

  • Charlotte Sheraton Hotel
  • Sheraton Charlotte
  • Sheraton Charlotte Hotel
  • Sheraton Hotel Charlotte

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Self parking costs USD 20 per night with in/out privileges

Valet parking costs USD 25.00 per night

RV/bus/truck parking is available for an extra charge

Breakfast costs between USD 12 and USD 20 for adults, and USD 5 and USD 20 for children (approximately)

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Spa tub
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Segway rental/tour nearby
  • Outdoor pool
  • Free pool cabanas
Working away
  • 24-hour business center
  • Number of meeting rooms - 29
  • Conference space
  • Meeting rooms 29
  • Conference space size (feet) - 50000
  • Conference space size (meters) - 4645
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Social Bar & Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Craft City Social Club - This poolside gastropub specializes in Latin American cuisine and serves dinner and light fare. Open daily.

City Lights Rooftop - This rooftop bar specializes in American cuisine and serves dinner and light fare. Open daily.

Recreation

On Site

  • Fitness facilities
  • Spa tub

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Segway rental/tour nearby

Sheraton Charlotte Hotel, Charlotte’s small print

Also known as

  • Charlotte Sheraton Hotel
  • Sheraton Charlotte
  • Sheraton Charlotte Hotel
  • Sheraton Hotel Charlotte

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Self parking costs USD 20 per night with in/out privileges

Valet parking costs USD 25.00 per night

RV/bus/truck parking is available for an extra charge

Breakfast costs between USD 12 and USD 20 for adults, and USD 5 and USD 20 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 217 reviews

Sheraton Charlotte Hotel, Charlotte
Outstanding5.0 / 5
Amazing
Very nice hotel and Staff were amazing
2 night business trip
Sheraton Charlotte Hotel, Charlotte
Good3.0 / 5
Ok
OK, but I was thinking, could have been better...
2 night romance trip
Sheraton Charlotte Hotel, Charlotte
Excellent4.0 / 5
Nice stay
Our stay was very nice. The staff are extremely helpful and the hotel is conveniently located. The only complaint that I have is having to pay for parking. I thought for as much as you pay for a room the parking should have been free for guests.
1 night family trip
Sheraton Charlotte Hotel, Charlotte
Excellent4.0 / 5
Family trip to Charlotte
I took my sons to Charlotte for two nights. The room was fine, but I'm pretty sure I got a "discount" room, no view, yucky window, and teeny tiny bathroom. It was clean, everyone was super friendly, and the indoor pool was great. The pool water was the perfect temperature. The hot tub was not working, but we managed without it. The hotel is walking distance to the NASCAR hall of fame, and there is a nice park across the street from the hotel which was nice for the boys to run around in. I picked the Sheraton for the pool, free wifi, and proximity to museums. There are no shops or restaurants near the hotel.
2 night family trip
Sheraton Charlotte Hotel, Charlotte
Excellent4.0 / 5
Bad start , Great finish
We were greeted with champagne, which was nice. Our room was not ready when we arrived. We needed to be somewhere, room was still not ready. We left our bags with the bell hop, came back after the game around 8:30. We had our room but no bags. About 45 minutes later they found our bags. It was not the ideal situation when checking into the hotel. They did make up for it by $50 room service voucher, $50 breakfast voucher and did not charge for valet service for the one night we were there.
1 night romance trip

See all reviews

Sheraton Charlotte Hotel, Charlotte

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