Guests
All properties in Mainz, Rhineland-Palatinate, Germany

Hilton Mainz City

4-star hotel with restaurant, near Fastnachtsbrunnen

  • Free WiFi in lobby
From
$81

Image gallery

  • Reception
  • Reception
  • Junior Suite, 1 King Bed, Balcony - Living Area
  • Junior Suite, 1 King Bed - Living Area
  • Reception
Reception. Image 1 of 40
1 / 40Reception
Muensterstrasse 11, Mainz, 55116, Germany
8.2.Very Good.
  • We arrived and went to our room. The sink was stopped and would not drain. We were given…

    Aug 18, 2021

  • Hotel was clean. Breakfasts were excellent. Hotel’s location is conducive to being able…

    Aug 13, 2021

See all 187 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Quiet
Safe
Shopping
Convenient
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 127 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center

For families

  • Cookware, dishware, and utensils
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • Heart of Mainz
  • Fastnachtsbrunnen - 3 min walk
  • Mainz State Theater - 7 min walk
  • Augustinerstrasse - 10 min walk
  • Gutenberg Museum - 10 min walk
  • Christ Church - 15 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed
  • Room, 1 King Bed, Balcony
  • Twin Room
  • Deluxe Room, 1 King Bed
  • Junior Suite, 1 King Bed
  • Family Room, 2 Double Beds
  • Junior Suite, 1 King Bed, Balcony

What’s around

Landmarks

  • Heart of Mainz
  • Fastnachtsbrunnen - 3 min walk
  • Mainz State Theater - 7 min walk
  • Augustinerstrasse - 10 min walk
  • Gutenberg Museum - 10 min walk
  • Christ Church - 15 min walk
  • Mewa Arena - 2.5 mi / 4.1 km

Getting around

  • Frankfurt Airport (FRA) - 22 min drive
  • Mainz (QFZ-Mainz Finthen) - 13 min drive
  • Mainz (QMZ-Mainz Train Station) - 8 min walk
  • Mainz Central Station - 8 min walk
  • Mainz Central Station - 9 min walk
  • Mainz Central Station Tram Stop - 8 min walk
map
See on map
Muensterstrasse 11, Mainz, 55116, Germany

At a glance

Hotel size

  • This hotel has 127 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • 1 per room

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (EUR 22.50 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1830
  • Conference space size (meters) - 170

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1993
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • German

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • 37-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station

Stay connected

  • WiFi (surcharge)

Food and drink

  • Cookware, dishware, and utensils

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Planters Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Spirits Bar and Lounge - Onsite bar.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for EUR 14.95 per 24-hour period (rates may vary)
  • Wired Internet access is available in guestrooms for EUR 14.95 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of EUR 27 per person (approximately)

Children and extra bedsPay at property

  • Rollaway beds are available for EUR 50 per night

PetsPay at property

  • Pets are allowed for an extra charge of EUR 50 per accommodation, per stay
  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs EUR 22.50 per night
  • Parking height restrictions apply

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash.

Also known as

  • Hilton Hotel Mainz City
  • Hilton Mainz City Hotel Mainz
  • Hilton Mainz City
  • Mainz City Hilton
  • Hilton Mainz Hotel Mainz
  • Mainz Hilton
  • Hilton Mainz City Hotel
  • Hilton Mainz City Hotel Mainz
  • Hilton Mainz City Hotel
  • Hilton Mainz City Mainz

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hilton Mainz City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 22.50 per night.
  • Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 50 per accommodation, per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant, Planters Restaurant. Nearby restaurants include El Chico (3-min walk), Bistro Bellman (3-min walk), and Bassenheimer Hof (3-min walk).
  • No, this hotel doesn't have a casino, but Kurhaus (28-min drive) is nearby.
  • Have fun with nearby activities like cycling and boat tours, and practice your swing on the nearby golf course. Enjoy amenities like a fitness center and access to a nearby health club.
8.2.Very Good.
  • 8.0.Very Good

    Needs an upgrade soon!

    The hotel is in a great location. they offered a breakfast box for 12 euros which was too expensive. The hotel is old. My card reader on my door did not work the second day. So had to be escorted to have them use a master key. That was an inconvenience.

    2 night trip with friends, Jul 30, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Christmas Market Visit

    the front desk staff and restaurant/bar staff were all so helpful. Our bed was not the most comfortable, but it was safe and warm in our room.

    Katherine, 3 night trip, Nov 28, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Comfortable hotel in a great location close to everything.

    4 night trip, Nov 26, 2019

    Verified Orbitz guest review

  • 4.0.Fair

    Old

    2 night trip with friends, Sep 25, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice Weekend Stay

    I was here for the weekend during a work trip. This was a nice Hilton, very close to the Saturday market and easy to walk to places. The bar area staff was very good. The breakfast was expensive (it looked delicious) but it is easy to walk to a cafe instead. Parking was very easy but pricey due to location.

    Krista, 1 night business trip, Sep 12, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent location near train station and city center but also very quiet on a nice plaza. Property was modern but with nice period pieces. The beds were comfortable and the bathroom had nice amenities, a large wrap-around mirror, and good water pressure.

    1 night family trip, Aug 18, 2019

    Verified Travelocity guest review

  • 10.0.Exceptional

    Great location and property. Definitely book with breakfast.

    2 night family trip, Aug 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very friendly, multi lingual staff at reception. We were the only guests in the courtyard part of restaurant but chose not to sit down there because a man ( maybe one of staff?) sat smoking a cigar listening to news etc. on his cell loudly. Shame, it was a beautiful evening and restaurant too chilly

    1 night romance trip, Aug 3, 2019

    Verified Expedia guest review

  • 6.0.Good

    Not too hot a stay at this Hilton.

    The rooms are dated as are the hallways and elevators. No coffee service in entrance hall only buffet for a rather high price if you are a small eater. Parking expensive and complicated. POOR PILLOWS in room and carpet really worn out with lots of unidentifiable spots We were at the hotel a couple of weeks earlier with friends prior to our cruise and they also were not too happy. Mainz a great town. Location of hotel convenient to all sights

    Wilfried, 7 night romance trip, Jul 24, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    The sink didn’t drain, the pillows where nonexistent, the tv was tiny. The room only had instant coffee, and 3 out of 4 nights they did not take the empty glasses out of it, which all is for $120++ / night not acceptable.

    3 night business trip, Jun 16, 2019

    Verified Orbitz guest review

See all 187 reviews