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Maison St. Charles Quality Inn & Suites, New Orleans

2.5 stars
1319 Saint Charles AveNew OrleansLA70130United States of America
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Good3.6 / 5
Room
Room needs to be redecorated
Location
Great location
Service
Fantastic service
Cleanliness
Could use a good cleaning
373See all 373 Hotels.com reviews
From 967 reviewsTripAdvisor Traveller Rating

Maison St. Charles Quality Inn & Suites, New Orleans

from $99
  • Standard Room, 1 King Bed
  • Special Rate
  • Room, 1 Queen Bed
  • Standard Room, 2 Queen Beds
  • Room, 1 King Bed, Accessible, Non Smoking
  • Standard One Queen

At a glance

Key facts

Hotel size

  • This hotel has 128 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-9:00 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Up to 50 lb

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

  • RV/bus/truck parking

Other information

  • Smoke-free property

Also known as

  • Charles Maison
  • St. Maison
  • Maison St. Charles Hotel New Orleans
  • Maison St. Charles Quality Inn
  • Maison St. Charles Quality New Orleans
  • Maison St. Charles Quality
  • Maison St.
  • Maison St. Charles
  • Maison St. Charles Quality Inn New Orleans
  • Quality Inn Maison
  • Quality Inn Maison St. Charles
  • Quality Inn St. Charles
  • St. Charles Maison
  • St. Charles Quality Inn

Optional extras

Self parking costs USD 17 per day

Rollaway beds are available for USD 10.00 per night

Cribs/Infant beds are available for USD 10.00 per night

Pets are allowed for an extra charge of USD 50 per stay

In the hotel

Food and drink
  • Free buffet breakfast
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Spa tub
Working away
  • Business center
  • Meeting rooms
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Free local calls
More
  • In-room safe

Maison St. Charles Quality Inn & Suites, New Orleans’s small print

Also known as

  • Charles Maison
  • St. Maison
  • Maison St. Charles Hotel New Orleans
  • Maison St. Charles Quality Inn
  • Maison St. Charles Quality New Orleans
  • Maison St. Charles Quality
  • Maison St.
  • Maison St. Charles
  • Maison St. Charles Quality Inn New Orleans
  • Quality Inn Maison
  • Quality Inn Maison St. Charles
  • Quality Inn St. Charles
  • St. Charles Maison
  • St. Charles Quality Inn

Optional extras

Self parking costs USD 17 per day

Rollaway beds are available for USD 10.00 per night

Cribs/Infant beds are available for USD 10.00 per night

Pets are allowed for an extra charge of USD 50 per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 373 reviews

Maison St. Charles Quality Inn & Suites, New Orleans
Poor1.0 / 5
Worst Hotel Experience EVER!!!!!!!!!!!!
The hotel has a hidden parking fee of $42/night or $50/night I can't remember which one."We don't have a public parking lot, so you either have to pay the nightly "valet" fee or find somewhere else to park. Our room was literally so small, everything was in 12 inches of something else. WiFi didn't work, hotel only provided two body towels, two face towels, and two medium sized towels for a two night stay with two guests booked, the bed was small, the closet was small, an old version of a microwave the hotel had in the room, shower has NO door, the toilet is six inches from the shower, no running hot water, the sink had two choices of water, either hot or hotter, some of the light bulbs in the light fixture above the mirror were out, and the decor was horrible. Definitely would never recommend this to a friend or anyone for that matter.
2 night trip
Maison St. Charles Quality Inn & Suites, New Orleans
Fair2.0 / 5
Used credit card to secure room, but wanted to pay cash when I checked out & they wouldn't let me. Stayed there many times before. RIDUCLIOUS. ..manager was very cold & made me feel unwanted. Never smiled. Tried to charge me the 25.00 nite car storage, when I already got the 17.00 rate.at check iN.. also tried to charge me for 3 nites instead of 2. Room # 113. I might not stay there again .bathroom need some cleaning. Around bottom of toilet seat & tub.
2 night romance trip
Maison St. Charles Quality Inn & Suites, New Orleans
Good3.0 / 5
Convenient location but needs better room service
The location was great. Rooms are being remodeled so it will be fantastic once that happens. I dropped something and when looked under the bed, discovered it was not clean. That was grotesque to say the least. I'll do a better inspection next time prior to checking in.
3 night family trip
Maison St. Charles Quality Inn & Suites, New Orleans
Good3.0 / 5
Clean and convenient but poor ammenities.
This hotel is a work in progress. The TV did not have a channel showing available channels, the TV reception was poor. Extra charges for auto parking, but it was difficult and time consumeing to get the valet to deliver the car. (Only one valet). There was no refrigerator in the room. Desk was lightly manned, and it took time to interact with them. The breakfast bar was OK, but ran out of Hot sauce on day 2, and did not replace it the remainder of our stay. (It looks like they are either underfinanced, or incompetent.) Honestly, the hotel charges are high only because of the location. I've had better rooms and services at Interstate motels for 1/3 the price. The stay was acceptable because we were busy enjoying the city. If we had to stay in the room, it would have been insuffurable.
5 night romance trip
Maison St. Charles Quality Inn & Suites, New Orleans
Excellent4.0 / 5
Great option in New Orleans
Located on the edge of the Garden District on St Charles, very convenient to everywhere, yet seems very secluded and the rooms face a quiet courtyard. Comfortable beds, nice room, my only wish is that the windows could be opened. Didn't try the breakfast. Parking is expensive -- although the website says self park at $17 they only offer valet park at $25. However, you can park on a side street for free if you can find a space.
1 night family trip

See all reviews

Maison St. Charles Quality Inn & Suites, New Orleans

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