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Maison St. Charles Quality Inn & Suites, New Orleans

3 stars
1319 Saint Charles AveNew OrleansLA70130United States of America, 855-239-9223
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  • New Orleans, LA (NEW-Lakefront) 19-min drive; 10.6 miles/17.1 km
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) 22-min drive; 15.3 miles/24.7 km
  • New Orleans Union Passenger Terminal 14-min walk; 0.7 miles/1.1 km
  • Self parking (surcharge)
  • RV, bus, and truck parking
Good3.6 / 5
Service
Fantastic service
Amenities
Great amenities
Room
Room needs to be redecorated
Cleanliness
Could use a good cleaning
390See all 390 Hotels.com reviews
From 924 reviewsTripAdvisor Traveller Rating

Maison St. Charles Quality Inn & Suites, New Orleans

Hotel Info: 855-239-9223

from $99
  • Standard Room, 1 King Bed
  • Special Rate
  • Room, 1 Queen Bed
  • Standard Room, 2 Queen Beds
  • Room, 1 King Bed, Accessible, Non Smoking
  • Standard One Queen

At a glance

Key facts

Hotel size

  • This hotel has 128 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Up to 50 lb

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

  • RV/bus/truck parking

Other information

  • Smoke-free property

Also known as

  • Charles Maison
  • St. Maison
  • Maison St. Charles Hotel New Orleans
  • Maison St. Charles Quality Inn
  • Maison St. Charles Quality New Orleans
  • Maison St. Charles Quality
  • Maison St.
  • Maison St. Charles
  • Maison St. Charles Quality Inn New Orleans
  • Quality Inn Maison
  • Quality Inn Maison St. Charles
  • Quality Inn St. Charles
  • St. Charles Maison
  • St. Charles Quality Inn

Optional extras

Self parking costs USD 17 per day

Rollaway beds are available for USD 10.00 per night

Cribs/Infant beds are available for USD 10.00 per night

Pets are allowed for an extra charge of USD 50 per stay

In the hotel

Food and drink
  • Free buffet breakfast
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Spa tub
Working away
  • Business center
  • Meeting rooms
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Free local calls
More
  • In-room safe

Maison St. Charles Quality Inn & Suites, New Orleans’s small print

Also known as

  • Charles Maison
  • St. Maison
  • Maison St. Charles Hotel New Orleans
  • Maison St. Charles Quality Inn
  • Maison St. Charles Quality New Orleans
  • Maison St. Charles Quality
  • Maison St.
  • Maison St. Charles
  • Maison St. Charles Quality Inn New Orleans
  • Quality Inn Maison
  • Quality Inn Maison St. Charles
  • Quality Inn St. Charles
  • St. Charles Maison
  • St. Charles Quality Inn

Optional extras

Self parking costs USD 17 per day

Rollaway beds are available for USD 10.00 per night

Cribs/Infant beds are available for USD 10.00 per night

Pets are allowed for an extra charge of USD 50 per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 390 reviews

Maison St. Charles Quality Inn & Suites, New Orleans
Good3.0 / 5
Beware of Parking Fee
The only complaint I had was the fact that we had a hidden parking fee of $25. We had this trip booked since January 7th, 2016 and we were not informed until arrival that there was a $25 fee per vehicle. My sister-in-law and I took separate cars to this trip....And you're basically forced to pay for the vallet parking too bc the hotel staff parks your car. Your only other option is parking it on the street. Other than that, the hotel was great!
1 night family trip
Maison St. Charles Quality Inn & Suites, New Orleans
Fair2.0 / 5
not happy
The customer service department was short of staff for a group our size. One guy work the front desk he was excellent considering the case he was working alone trying to get us taken care of in a timely manner.
1 night family trip
Maison St. Charles Quality Inn & Suites, New Orleans
Good3.0 / 5
Location, location, location
I booked a room with 2 queen beds, but I got a King and a pull-out couch. When I complained, I was told that the hotel was overbooked and that it was all they could give me. The room was actually nice and spacious. The pull-out couch was not too terrible; however, there were no sheets, pillowcases, or a blanket for it. Also, there were only 2 bath towels when I had reserved the room for 3 people. Before I left for the concert, I told them I needed sheets for the bed and more towels. I authorized them to enter the room while we were gone. When I got back, none of the requested items have been delivered. When I complain, then they tell me their policy is not to enter the rooms when no one is there. Oh yeah, well then how does the cleaning staff get their job done? Either way, then tell me up front that it the policy. The staff was polite but the service leaves room for improvement. I stayed in this hotel about 15 years ago, and it's just not as nice anymore. It's best quality is that it's located directly in front the street car stop and getting to downtown and the quarter is easy and cheap.
1 night family trip
Maison St. Charles Quality Inn & Suites, New Orleans
Outstanding5.0 / 5
Great ambiance!
Great ambiance. Very nice rooms, great walkin shower although its operation was a bit disappointing. Very nice staff. Secure parking. Good restaurant close by. French quarter about a mile away via cheap trolly ride.
1 night romance trip
Maison St. Charles Quality Inn & Suites, New Orleans
Outstanding5.0 / 5
Hidden Treasure
My best friend of 59 years came from Illinois to stay on MS Gulf Coast. We chose a night in New Orleans at a hotel with reasonable rates and trolley service to the Garden District and that is what we got. Hotel restaurant was excellent and we were able to heat leftovers and even maintain frozen ice cream in our freezer. We had a lovely free breakfast. The only negative thing would be that the parking advertised online was not $17.00. Rate was raised to $24.00 per day. We were able to secure a late checkout. Overall rating for this facility = Excellent
1 night trip with friends

See all reviews

Maison St. Charles Quality Inn & Suites, New Orleans

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