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Maison Saint Charles by Hotel RL

3-star hotel with outdoor pool, near National World War II Museum

  • Free WiFi
From
$107

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  • Executive Suite - Guest Room
  • Executive Suite - Guest Room
  • Outdoor Pool
  • Outdoor Pool
  • Executive Suite - Guest Room
Executive Suite - Guest Room. Image 1 of 55
1 / 55Executive Suite - Guest Room
1319 Saint Charles Avenue, New Orleans, 70130, LA, United States of America
7.2.Good.
  • Good enough for one night stay if you are in a pinch as I was. Everything seemed dated…

    Jan 21, 2022

  • The room floors need to be hopped more often.

    Dec 31, 2021

See all 553 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Dining options
Quiet
Transportation options

The following facilities or services will be unavailable from January 1 2022 to March 1 2022 (dates subject to change):
  • Dining venue(s)
    • Parking available
    • Pool
    • Free WiFi
    • Pet-friendly
    • Gym
    • Non-smoking

    Property highlights

    Main amenities

    • 130 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Outdoor pool
    • Breakfast available
    • 24-hour fitness center

    For families

    • Connecting/adjoining rooms available
    • Private bathroom
    • Premium TV channels
    • Television
    • Free toiletries
    • Garden

    What’s around

    • Magazine Street - 5 min walk
    • National World War II Museum - 10 min walk
    • Ernest N. Morial Convention Center - 15 min walk
    • Julia Street Cruise Terminal - 18 min walk
    • Mardi Gras World - 19 min walk
    • Canal Street - 20 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Room, 1 King Bed
    • Room, 1 Queen Bed
    • Room, 2 Queen Beds
    • Junior Suite, 1 King Bed
    • Room, 1 King Bed, Accessible
    • Room, 2 Queen Beds, Accessible
    • Executive Suite
    • Suite, Kitchenette
    • Suite (Whirlpool)
    • Suite, 2 Bedrooms
    • Suite, 1 King Bed, Accessible

    What’s around

    Landmarks

    • Magazine Street - 5 min walk
    • National World War II Museum - 10 min walk
    • Ernest N. Morial Convention Center - 15 min walk
    • Julia Street Cruise Terminal - 18 min walk
    • Mardi Gras World - 19 min walk
    • Canal Street - 20 min walk
    • Caesars Superdome - 21 min walk
    • Smoothie King Center - 21 min walk
    • Bourbon Street - 21 min walk
    • Port of New Orleans - 21 min walk
    • Royal Street - 1.1 mi / 1.8 km

    Getting around

    • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive
    • New Orleans Union Passenger Terminal - 13 min walk
    map
    See on map
    1319 Saint Charles Avenue, New Orleans, 70130, LA, United States of America

    At a glance

    Hotel size

    • This hotel has 130 rooms
    • This hotel is arranged over 3 floors

    Arriving/leaving

    • Check-in time 4:00 PM-11:00 PM
    • Check-out time is 11 AM
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    The front desk is open during the following times:
    • Monday - Wednesday: 7:00 AM - 11:00 PM
    • Thursday - Sunday: 6:00 AM - 5:30 AM
    If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • No cribs (infant beds)

    Pets

    • Pets allowed*
    • 2 per room (up to 50 lbs)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Secured onsite self parking (USD 25.0 per night)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • To-go breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Room service (during limited hours)
    • Coffee/tea in a common area

    Things to do

    • Number of outdoor pools - 1
    • 24-hour fitness facilities
    • Number of spa tubs - 1

    Working away

    • Business center
    • Meeting rooms
    • Computer station

    Services

    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Porter/bellhop

    Facilities

    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Garden
    • Picnic area
    • Terrace

    Accessibility

    • Accessible bathroom
    • Roll-in shower
    • Wheelchair-accessible parking
    • Wheelchair-accessible public restroom
    • Wheelchair-accessible van parking
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible spa
    • Wheelchair-accessible pool
    • Wheelchair-accessible meeting spaces/business center
    • Wheelchair-accessible on-site restaurant
    • Visual alarms in hallways
    • Handrails in stairways

    Languages Spoken

    • English

    In the room

    Home comforts

    • Air conditioning
    • Iron/ironing board

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • 32-inch flat-screen TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Free local calls

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Dining

    Mr. Eds Seafood - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.

    Fees & policies

    Optional extras

    • To-go breakfast is offered for an extra charge of USD 9.99 per person (approximately)
    • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pets are allowed for an extra charge of USD 50 per accommodation, per stay
    • Service animals exempt from fees

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Secured self parking costs USD 25.0 per night
    • RV/bus/truck parking is available for an extra charge

    Pool, spa, and gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pool access available from 10 AM to 10 PM

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards and debit cards. Cash is not accepted.

    Also known as

    • Charles Maison
    • St. Maison
    • Maison St. Charles Hotel New Orleans
    • Maison St. Charles Quality Inn
    • Maison St. Charles Quality New Orleans
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    • Maison St. Charles Hotel
    • Maison St. Charles New Orleans
    • Maison St. Charles Hotel RL New Orleans
    • Maison St. Charles Hotel RL
    • Maison St. Charles RL New Orleans
    • Maison St.
    • Maison St. Charles RL
    • Maison Saint Charles by Hotel RL
    • Maison St. Charles – by Hotel RL
    • Maison St. Charles Hotel Suites
    • Maison Saint Charles Hotel RL New Orleans
    • Maison Saint Charles Hotel RL
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    • Maison Saint Charles by Hotel RL New Orleans
    • Maison St. Charles by Hotel RL
    • Maison St. Charles – by Hotel RL
    • Maison St. Charles Hotel Suites
    • Maison Saint Charles Hotel RL New Orleans
    • Maison Saint Charles Hotel RL
    • Maison Saint Charles RL New Orleans
    • Maison St. Charles Quality Inn New Orleans
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    • Hotel Maison Saint Charles by Hotel RL
    • Maison Saint Charles by Hotel RL New Orleans
    • New Orleans Maison Saint Charles by Hotel RL Hotel
    • Maison St. Charles by Hotel RL
    • Maison St. Charles – by Hotel RL
    • Maison St. Charles Quality Inn Suites
    • Quality Inn Maison
    • Quality Inn Maison St. Charles
    • Quality Inn St. Charles
    • St. Charles Maison
    • St. Charles Quality Inn

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Maison Saint Charles by Hotel RL does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs USD 25.0 per night. Parking spots may be limited. RV/bus/truck parking is available.
    • Yes, there's an outdoor pool. Guests have pool access from 10 AM to 10 PM.
    • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
    • You can check in from 4:00 PM - 11:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
    • Yes, Mr. Eds Seafood offers seafood. The dining venue will be unavailable from January 1 2022 to March 1 2022 (dates subject to change). Nearby restaurants include Lula Restaurant Distillery (3-min walk), Maïs Arepas (4-min walk), and Houston's Restaurant (6-min walk).
    • No, this hotel doesn't have a casino, but Harrah's New Orleans Casino (3-min drive) and Fair Grounds Race Course (7-min drive) are both nearby.
    • Maison Saint Charles by Hotel RL has an outdoor pool, a 24-hour fitness center, and a spa tub, as well as a picnic area and a garden.
    7.2.Good.
    • 8.0.Very Good

      Good place to stay

      The bed was comfortable. The bathroom needs updated for sure. Bring a hair dryer there isn’t one provided. The staff walked around acting like they couldn’t do anything while there was a line of people trying to check in. Overall it was a good place.

      1 night family trip, Dec 27, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Early check-in gouge

      The faucet in sink would not stop running water. They fixed it, sort of. The phone did not work, but mostly I did not care for the fact that they charged me $50.00 for an early check-in,3 hours, and the room was ready. Not very hospitable.Except for those things, not a bad place to stay.

      Fred, 2 night trip, Dec 5, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Gilbert M.

      The hotel is great but the check in lacks, if you start 3pm check in a customer should not have to wait until after 4pm to finally get a room.

      Gilbert, 2 night family trip, Dec 2, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Mold!

      Dirty, mold all over, loud and no one was willing to do anything to help as the front desk girl was incredibly rude. The place looked like it was not ready to reopen from the hurricane.

      Daniel, 3 night family trip, Nov 11, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      1 Day Stay

      The front desk clerk took about 25-30 minutes to get me checked in when the room was prepaid. Upon entering the room and going in the closet there was a pile of dirty towels in the closet and the TV in the room was inoperable.

      Shaquana, 1 night trip, Nov 10, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Thanks for the great stay!!!

      First stay with Maison St. Charles and we had a wonderful experience. The staff was friendly and very helpful and accommodating. Will definitely be back.

      Troy, 2 night trip, Nov 5, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      They put me, my girl, and my 5 month yr old daughter in a room which had standing water coming from the toilet and spilling all the way to the beds. I couldn't even iron my shirt without standing water getting on my shirt. I requested to speak to the manager, and get someone to figure out what is going on with the toilet and or the shower and no response. On top of all of that i had requested that since they never responded to my requests to get the place fixed that on the last day to give me a little extra time to get my clothes dried before checking out. This request was rudely denied by the lady at the front desk and still she had no response about why no maintenance didnt show up or why they didn't switch our room out. The place is under construction, i would stay away.

      Tom, 2 night family trip, Oct 8, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      .

      Mark, 2 night family trip, Oct 7, 2021

      Verified Expedia guest review

    • 4.0.Fair

      Our bedrooms had sections of peeling wall and ceilings. There were issues with the cleanliness of the room. The pool and hot tub were well maintained, but other areas on the property were not, with scattered chunks of broken cement.

      Hope, 3 night family trip, Oct 7, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      We as guest should be better

      I spent hours and hours looking thru reviews and photos of all sorts of different hotels in the area, but kept coming back to this one because of the pictures. I love it. We decided to take a chance on this hotel even with reading the bad reviews. As a housekeeper myself on a touristy area (okaloosa island, Destin, Miramar beach to seaside, watercolor and beyond) we know how awful/needy the guests have been this year it just seems like the housekeepers can’t do anything right. Well let me tell you. This place was an amazing stay even after a major hurricane. The beds were super comfortable, the room was clean, the grounds was as pictured, the staff were very inviting and understanding even after I thought I had left my ID behind in Florida. The location was great if you don’t mind walking, which we didn’t we walked everywhere except to the French quarter. We were in town for the giants v saints game. Go GIANTS!! We will be staying here again very soon we loved it! ❤️

      Jessica, 2 night trip, Oct 2, 2021

      Verified Hotels.com guest review

    See all 553 reviews