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Sheraton Norfolk Waterside Hotel

Photo gallery for Sheraton Norfolk Waterside Hotel

Exterior
Outdoor pool
View from room
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Overview of Sheraton Norfolk Waterside Hotel

Sheraton Norfolk Waterside Hotel

3.5 star property
Riverfront hotel with outdoor pool, near Norfolk Scope

7.8/10 Good

999 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
777 Waterside Dr, Norfolk, VA, 23510
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Valet parking
  • Room service
  • 24-hour business centre
  • Conference centre
  • Business centre
  • Train station pick-up service
  • Train station drop-off service
For families
  • Children stay free
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

About this area

What's nearby

  • Old Dominion University - 13 min drive
  • Virginia Beach Town Center - 13 min drive
  • Greenbrier Mall - 16 min drive
  • Naval Station Norfolk - 22 min drive
  • Virginia Beach Boardwalk - 26 min drive
  • Hampton University - 35 min drive

Getting around

  • Norfolk, VA (ORF-Norfolk Intl.) - 15 min drive
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.) - 44 min drive
  • Norfolk Station - 18 min walk
  • Virginia Beach Station - 20 min drive
  • Newport News Station - 29 min drive
  • Civic Plaza Station - 7 min walk
  • MacArthur Square Station - 8 min walk
  • Monticello Station - 14 min walk
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • Vintage Kitchen - 3 min walk
  • D'Egg Diner - 8 min walk
  • 3-Way Cafe - 8 min walk
  • Hell's Kitchen - 9 min walk
  • Jack Brown's Beer & Burger Joint - 10 min walk

About this property

Sheraton Norfolk Waterside Hotel

When visiting Norfolk, Sheraton Norfolk Waterside Hotel is a great choice to consider. After a workout at the fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travellers love the comfortable beds and overall property condition. The property is only a short walk to public transportation: Civic Plaza Station is 7 minutes and MacArthur Square Station is 8 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 468 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 4 PM until midnight
  • Express check-in/out available
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Train station shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 4:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Golfing nearby
  • Kayaking nearby
  • Snorkelling nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (35005 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Close-captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 26-inch flat-screen TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

City Dock Restaurant – On-site restaurant. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Fees & policies

Optional extras

  • Breakfast costs between USD 5 and USD 16 per person (approximately)

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Parking

  • Valet parking costs USD 30 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Sheraton Norfolk Waterside Hotel
Sheraton Waterside Hotel
Sheraton Norfolk Waterside
Sheraton Waterside
Sheraton Norfolk
Norfolk Sheraton
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel Hotel
Sheraton Norfolk Waterside Hotel Norfolk
Sheraton Norfolk Waterside Hotel Hotel Norfolk

Frequently asked questions

Does Sheraton Norfolk Waterside Hotel offer free cancellation for a full refund?
Yes, Sheraton Norfolk Waterside Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Norfolk Waterside Hotel?
As of 7 December 2022, prices found for a 1-night stay for 2 adults at Sheraton Norfolk Waterside Hotel on 18 December 2022 start from €150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Norfolk Waterside Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Norfolk Waterside Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton Norfolk Waterside Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sheraton Norfolk Waterside Hotel?
Yes. Valet parking costs USD 30 per day.
What are the check-in and check-out times at Sheraton Norfolk Waterside Hotel?
You can check in from 4 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Sheraton Norfolk Waterside Hotel and nearby?
Have fun with activities such as kayaking, snorkelling and waterskiing, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre.
Are there restaurants at or near Sheraton Norfolk Waterside Hotel?
Yes, City Dock Restaurant offers al fresco dining. Nearby restaurants include D'Egg Diner (8-min walk), 3-Way Cafe (8-min walk) and Hell's Kitchen (9-min walk).
What's the area around Sheraton Norfolk Waterside Hotel like?
Sheraton Norfolk Waterside Hotel is located by the river, a short 7-minute walk from Civic Plaza Station and 5 minutes' walk from Waterside Festival Marketplace. Travellers say that this hotel is in a good location.

Overall score and ratings

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.9/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

Brian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Porsche, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

JOHN, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice clean environment felt safe and easy access to rooms
Beverly, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Loved the location to the Waterside area.
Sarah, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Location.
Kevin, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Awesome hotel
Yolanda, 2-night family trip
Verified Hotels.com guest review

6/10 Good

For the price it was not great. The linens were scratchy and not comfortable, the bath tub was clogged, and there was a slight smell of cigarette in the halls. The location is convenient and the view from the bar/dining area is awesome. The parking situation wasn’t great. You either have to walk a block and a half to park in a garage or pay $30 to valet and they still could park you in that garage. We were only staying 1 night so it wasn’t a huge issue but for $260 a night it was disappointing.
Whitney, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Dejah, 3-night trip
Verified Orbitz guest review

2/10 Poor

Old Hotel that Needs Upgrading
The hotel needed a refresh, the air conditioning in the rooms we very poor, and the restaurant could not have room service as they were short of people.
Dyan, 1-night business trip
Verified Hotels.com guest review