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Sheraton Norfolk Waterside Hotel

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Outdoor pool
Premium bedding, in-room safe, desk, blackout drapes
Daily to-go breakfast for a fee
Combined shower/tub, free toiletries, hair dryer, towels

Overview of Sheraton Norfolk Waterside Hotel

Sheraton Norfolk Waterside Hotel

3.5 star property
Riverfront hotel with outdoor pool, near Norfolk Scope
7.6 out of 10 Good
7.6/10 Good

1,002 verified guest reviews

Property highlights

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
The price is $164
Price available on 5/31/2023
777 Waterside Dr, Norfolk, VA, 23510
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Valet parking
  • Room service
  • 24-hour business center
  • Conference center
  • Business center
  • Train station pick-up service
  • Train station drop-off service
For families
  • Children stay free
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Downtown Norfolk
  • Waterside Festival Marketplace - 1 min drive
  • Norfolk State University - 3 min drive
  • Old Dominion University - 6 min drive
  • Norfolk Premium Outlets - 12 min drive
  • Greenbrier Mall - 13 min drive
  • Naval Station Norfolk - 14 min drive
  • Virginia Beach Town Center - 11 min drive
  • Lynnhaven Mall - 17 min drive
  • Virginia Beach Sportsplex - 19 min drive
  • Hampton University - 21 min drive

Getting around

  • Norfolk Intl. Airport (ORF) - 14 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 43 min drive
  • Norfolk Station - 19 min walk
  • Virginia Beach Station - 20 min drive
  • Newport News Station - 29 min drive
  • Civic Plaza Station - 7 min walk
  • MacArthur Square Station - 8 min walk
  • Monticello Station - 14 min walk
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Bus station shuttle (surcharge)


  • Waterside District - 5 min walk
  • Blue Moon Taphouse - 6 min walk
  • Grain - 8 min walk
  • Stripers Waterside - 6 min walk
  • PBR Norfolk - 6 min walk

About this property

Sheraton Norfolk Waterside Hotel

Sheraton Norfolk Waterside Hotel puts you within a 15-minute drive of Naval Station Norfolk and Virginia Beach Town Center. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, this hotel is 3.4 mi (5.5 km) from Old Dominion University. Fellow travelers love the comfortable beds and overall property condition. The property is just a short walk to public transportation: Civic Plaza Station is 7 minutes and MacArthur Square Station is 8 minutes.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 468 rooms
  • Arranged over 10 floors


  • Check-in time from 4 PM - midnight
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets allowed (2 per room, up to 75 lbs per pet)*
  • Service animals welcome
  • Pets must be supervised


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite valet parking (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site


  • Train station shuttle available 24 hours
  • Bus station shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 4:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby
  • Kayaking nearby
  • Snorkeling nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (35005 square feet of space)


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage


  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool


  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible train station shuttle
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 26-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features


City Dock Restaurant - Onsite restaurant. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of approximately USD 5–16 per person

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night


  • Service animals exempt from fees
  • Pet deposit: USD 150 per stay
  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay


  • Valet parking costs USD 35 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Norfolk Sheraton
Norfolk Sheraton Waterside
Norfolk Waterside Sheraton
Sheraton Hotel Norfolk
Sheraton Norfolk Hotel
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel
Sheraton Waterside
Sheraton Waterside Hotel
Sheraton Waterside Hotel Norfolk
Sheraton Norfolk
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel Hotel
Sheraton Norfolk Waterside Hotel Norfolk
Sheraton Norfolk Waterside Hotel Hotel Norfolk

Frequently asked questions

Does Sheraton Norfolk Waterside Hotel offer free cancellation for a full refund?
Yes, Sheraton Norfolk Waterside Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Norfolk Waterside Hotel?
As of May 28, 2023, prices found for a 1-night stay for 2 adults at Sheraton Norfolk Waterside Hotel on May 31, 2023 start from $164, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Norfolk Waterside Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Norfolk Waterside Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton Norfolk Waterside Hotel?
Yes, pets are welcome, with a limit of 2 per room and maximum weight of 75 lbs per pet. There's a charge of USD 150 per accommodation, per stay, and there's also a deposit of USD 150 per stay. Service animals are exempt from fees.
Is parking offered on site at Sheraton Norfolk Waterside Hotel?
Yes. Valet parking costs USD 35 per day.
What are the check-in and check-out times at Sheraton Norfolk Waterside Hotel?
You can check in from 4 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Sheraton Norfolk Waterside Hotel and nearby?
Have fun with activities like kayaking, snorkeling, and water skiing, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Sheraton Norfolk Waterside Hotel?
Yes, City Dock Restaurant offers alfresco dining.
What's the area around Sheraton Norfolk Waterside Hotel like?
Sheraton Norfolk Waterside Hotel is located by the river in Downtown Norfolk, a short 7-minute walk from Civic Plaza Station and 5 minutes' walk from Waterside Festival Marketplace. Travelers say this hotel is in a good location.







Staff & service




Property conditions & facilities




2/10 Poor

Mary, 3-night trip
Verified guest review

2/10 Poor

Victor, 1-night family trip
Verified guest review

10/10 Exceptional

Exceptional Service
The staff was exceptionally friendly and courteous whether it was 6am or 11pm. Even the valet service and there was a thunderstorm going on
Michele, 3-night trip
Verified guest review

8/10 Very Good

Gustavo, 1-night trip
Verified guest review

8/10 Very Good

Tiffany, 2-night trip
Verified guest review

8/10 Very Good

Sherry, 2-night trip
Verified guest review

8/10 Very Good

Johnny, 1-night trip
Verified guest review

2/10 Poor

Brenda, 1-night trip
Verified guest review

10/10 Exceptional

Sharon, 1-night trip
Verified guest review

2/10 Poor

1-night family trip
Verified guest review