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Sheraton Norfolk Waterside Hotel, Norfolk

3.5-star3.5 stars
777 Waterside DrNorfolkVA23510United States of America

Riverfront hotel with outdoor pool, near Nauticus National Maritime Center
  • Free WiFi
Fantastic service
Great location
Value for money
Value for money could be better
Pool should be renewed
237See all 237 reviews
From 875 reviewsTripAdvisor Traveller Rating

Sheraton Norfolk Waterside Hotel, Norfolk

from $165
  • Club Room, Business Lounge Access
  • Club Room, Business Lounge Access
  • Club Room, Business Lounge Access
  • Club Room, Business Lounge Access
  • Classic Room
  • Classic Room
  • Standard Room
  • Standard Room
  • Club Suite, Business Lounge Access
  • Deluxe Room
  • Standard Room, Poolside
  • Room, Balcony (BALCONY)

At a glance

Key facts

Hotel size

  • This hotel has 468 rooms
  • This hotel is arranged over 10 floors


  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others


  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets stay free

  • Specific rooms only, restrictions apply *

  • Up to 40 lb


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Train station pickup *


  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Golfing nearby
  • Kayaking nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 16
  • Conference space size (feet) - 35005
  • Conference space size (meters) - 3252
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 26-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


City Dock Restaurant - Onsite restaurant. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Sheraton Norfolk Waterside Hotel, Norfolk’s small print

Also known as

  • Norfolk Sheraton
  • Sheraton Waterside Hotel Norfolk
  • Sheraton Norfolk
  • Norfolk Sheraton Waterside
  • Norfolk Waterside Sheraton
  • Sheraton Hotel Norfolk
  • Sheraton Norfolk Hotel
  • Sheraton Norfolk Waterside
  • Sheraton Norfolk Waterside Hotel
  • Sheraton Waterside
  • Sheraton Waterside Hotel


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs USD 13.00 per day with in/out privileges

Valet parking costs USD 26 per day

Microwaves are available for USD 10 per stay

Rollaway beds are available for USD 15.0 per night

Breakfast is offered for an extra charge of USD 15.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Sheraton Norfolk Waterside Hotel, Norfolk


  • Nauticus National Maritime Center - 8 min walk
  • Moses Myers House - 13 min walk
  • Children's Museum of Virginia - 20 min walk
  • Chrysler Museum of Art - 24 min walk
  • Waterside Festival Marketplace - 3 min walk
  • Town Point Park - 6 min walk
  • St. Paul's Episcopal Church - 7 min walk
  • Armed Forces Memorial - 8 min walk

Getting around

  • Norfolk, VA (ORF-Norfolk Intl.) - 15 min drive
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.) - 45 min drive
  • Newport News Station - 32 min drive
  • Civic Plaza Station - 6 min walk
  • MacArthur Square Station - 6 min walk
  • Monticello Station - 12 min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Recent reviews

Good 7.6 From 237 reviews

Sheraton Norfolk Waterside Hotel, Norfolk
Very Good8.0
Better and cheaper than beach hotels.
Chose this hotel when visiting the beach and received a better rate and cleaner facilities than most VA beach hotels offer. This hotel has nice, friendly staff that made checking in and out fairly easy. They were very informative and recommended activities for the evening/night/weekend. For the price, however, I expected cleaner rooms, which usually indicates that the hotel needs slight renovations done (bathrooms). Overall, I had a great nights sleep and comfortable stay. The parking garage is a little distance from the hotel and it can be hectic loading and unloading immediately in front of the hotel due to limited space. You should also pay attention to the activity of the valet and local traffic patterns when entering and exiting the hotel entrance.
Carlton, us1 night trip
Sheraton Norfolk Waterside Hotel, Norfolk
Don't expect your room early!
The lobby was filled with guests waiting for rooms at 7:00 p.m. We initially arrived early in the day and were told our room was not ready. Understandable since we were there prior to the 4:00 check in time. When we finally got our room around 7:00 there were still hundreds of people in the lobby waiting. We were told that they were waiting on laundry. I was shocked that they did not have enough linens or towels to prepare rooms prior to laundry being competed. The front desk workers were incredibly nice and unfortunately were catching all the complaints from unhappy guests. They were the best part of our stay. The beds and pillows were horrible!
Brian, us1 night trip
Sheraton Norfolk Waterside Hotel, Norfolk
very small rooms, tired interior
A Traveler, us1 night trip
Sheraton Norfolk Waterside Hotel, Norfolk
Very Good8.0
Outstanding location average hotel.
Very overpriced restaurant especially breakfast.
Jeannette, us2 night trip
Sheraton Norfolk Waterside Hotel, Norfolk
Won’t go again
Room was in poor condition, stank, and was super humid. BEDS ARE VERY UNCOMFORTABLE AND LOUD, but front desk was very nice
Kurt, us1 night trip

See all reviews

Sheraton Norfolk Waterside Hotel, Norfolk

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