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Sheraton Norfolk Waterside Hotel, Norfolk

3.5 stars3.5 stars
777 Waterside DrNorfolkVA23510United States of America, 855-239-9480
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Good3.8 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Breakfast
Breakfast is average
336See all 336 Hotels.com reviews
From 803 reviewsTripAdvisor Traveller Rating

Sheraton Norfolk Waterside Hotel, Norfolk

Hotel Info: 855-239-9480

from $169
  • Deluxe Room, Harbour View
  • Club Room, Business Lounge Access, Harbor View
  • Club Suite, Business Lounge Access, City View
  • Classic Room
  • Club Floor, Harbor View
  • Club Room, Business Lounge Access
  • Standard Room, City View
  • Standard Room, Poolside
  • Traditional Room, City View
  • Traditional Room, Harbor View
  • Club Room
  • Club Room, Business Lounge Access, City View
  • Club Room, Business Lounge Access
  • Classic Room
  • Standard Room, Harbor View
  • Room (BALCONY)

At a glance

Key facts

Hotel size

  • This hotel has 468 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed

  • Specific rooms only, restrictions apply *

  • Up to 40 lb

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Transfers

  • Train station pickup *

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Norfolk Sheraton
  • Sheraton Waterside Hotel Norfolk
  • Sheraton Norfolk
  • Norfolk Sheraton Waterside
  • Norfolk Waterside Sheraton
  • Sheraton Hotel Norfolk
  • Sheraton Norfolk Hotel
  • Sheraton Norfolk Waterside
  • Sheraton Norfolk Waterside Hotel
  • Sheraton Waterside
  • Sheraton Waterside Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Self parking costs USD 24 per night with in/out privileges

Valet parking costs USD 12 per night

Rollaway beds are available for USD 15 per night

Breakfast is offered for an extra charge of USD 14 per person (approximately)

WiFi is available in guestrooms for USD 0-9.95 per stay (rates may vary)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor seasonal pool
  • Fitness facilities
  • Golfing nearby
  • Kayaking nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 16
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 35005
  • Conference space size (meters) - 3252
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 26-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

City Dock Restaurant - Onsite restaurant. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Sheraton Norfolk Waterside Hotel, Norfolk’s small print

Also known as

  • Norfolk Sheraton
  • Sheraton Waterside Hotel Norfolk
  • Sheraton Norfolk
  • Norfolk Sheraton Waterside
  • Norfolk Waterside Sheraton
  • Sheraton Hotel Norfolk
  • Sheraton Norfolk Hotel
  • Sheraton Norfolk Waterside
  • Sheraton Norfolk Waterside Hotel
  • Sheraton Waterside
  • Sheraton Waterside Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Self parking costs USD 24 per night with in/out privileges

Valet parking costs USD 12 per night

Rollaway beds are available for USD 15 per night

Breakfast is offered for an extra charge of USD 14 per person (approximately)

WiFi is available in guestrooms for USD 0-9.95 per stay (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 336 reviews

Sheraton Norfolk Waterside Hotel, Norfolk
Good3.0 / 5
Toilet seats need to be replaced
the hotel is getting updated, but something as silly as a nasty toilet seat, really disappointed me. i assumed it was only in my room, but my business partner made the same comment. i can't believe they'd not have replaced an overworn toilet seat.
1 night business trip
Sheraton Norfolk Waterside Hotel, Norfolk
Fair2.0 / 5
Frustrated
Hotel was under renovation leaving a temporary restaurant/ bar for us to use. The hotel did not let us know that they were under extensive renovation before I booked!
2 night family trip
Sheraton Norfolk Waterside Hotel, Norfolk
Fair2.0 / 5
It's old belt probably in the 1970s so go somewher
You had to pay for everything the room was cheap but by the time we got out of there you ended up paying for 2 rooms.
1 night family trip
Sheraton Norfolk Waterside Hotel, Norfolk
Outstanding5.0 / 5
Great hotel
Awesome staff, very helpful and upbeat dispute the fact the hotel was under renovation. Self parking was $13 with I. And out privileges, but the garage is a 3 mins walk for the hotel. Good value for the money, the room had a great harbor side view with terrace. My only negative - the walls are VERY thin, I could literally hear my neighbor talking to his wife, brushing his teeth etc. other than that I was very impressed with this Sheraton. A lot of people mentioned mentioned this hotel was in dire need of renovation, I assume my room had been renovated because it seemed very clean and modern
1 night business trip
Sheraton Norfolk Waterside Hotel, Norfolk
Good3.0 / 5
Couldn't watch TV before bed because the tv only worked for a few minutes before turning off. The bed was terribly uncomfortable. Hotel was very dated. I expected more out of Sheraton.
1 night romance trip

See all reviews

Sheraton Norfolk Waterside Hotel, Norfolk

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