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Sheraton Norfolk Waterside Hotel, Norfolk

3.5 stars
777 Waterside DrNorfolkVA23510United States of America, ‏855-239-9480
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Good3.8 / 5
Wellness Area
Great wellness & sports facilities
Location
Great location
Value for money
Poor value for money
WiFi
Bad internet service
358See all 358 Hotels.com reviews
From 751 reviewsTripAdvisor Traveller Rating

Sheraton Norfolk Waterside Hotel, Norfolk

Hotel Info: 855-239-9480

from $143
  • Deluxe Room, Harbour View
  • Club Room, Business Lounge Access, Harbor View
  • Club Suite, Business Lounge Access, City View
  • Classic Room
  • Club Floor, Harbour View
  • Club Room, Business Lounge Access
  • Standard Room, City View
  • Standard Room, Poolside
  • Traditional Room, City View
  • Traditional Room, Harbour View
  • Club Room
  • Club Room, Business Lounge Access, City View
  • Club Room, Business Lounge Access
  • Classic Room
  • Standard Room, Harbour View
  • Room (BALCONY)

At a glance

Key facts

Hotel size

  • This hotel has 468 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed

  • Specific rooms only, restrictions apply *

  • Up to 40 lb

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Norfolk Sheraton
  • Sheraton Waterside Hotel Norfolk
  • Sheraton Norfolk
  • Norfolk Sheraton Waterside
  • Norfolk Waterside Sheraton
  • Sheraton Hotel Norfolk
  • Sheraton Norfolk Hotel
  • Sheraton Norfolk Waterside
  • Sheraton Norfolk Waterside Hotel
  • Sheraton Waterside
  • Sheraton Waterside Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Self parking costs USD 24 per night with in/out privileges

Valet parking costs USD 12 per night

Rollaway beds are available for USD 15 per night

Breakfast is offered for an extra charge of USD 14 per person (approximately)

WiFi is available in guestrooms for USD 0-9.95 per stay (rates may vary)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor seasonal pool
  • Fitness facilities
  • Golfing nearby
  • Kayaking nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 16
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 35005
  • Conference space size (meters) - 3252
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 26-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

City Dock Restaurant - Onsite restaurant. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Sheraton Norfolk Waterside Hotel, Norfolk’s small print

Also known as

  • Norfolk Sheraton
  • Sheraton Waterside Hotel Norfolk
  • Sheraton Norfolk
  • Norfolk Sheraton Waterside
  • Norfolk Waterside Sheraton
  • Sheraton Hotel Norfolk
  • Sheraton Norfolk Hotel
  • Sheraton Norfolk Waterside
  • Sheraton Norfolk Waterside Hotel
  • Sheraton Waterside
  • Sheraton Waterside Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Self parking costs USD 24 per night with in/out privileges

Valet parking costs USD 12 per night

Rollaway beds are available for USD 15 per night

Breakfast is offered for an extra charge of USD 14 per person (approximately)

WiFi is available in guestrooms for USD 0-9.95 per stay (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 358 reviews

Sheraton Norfolk Waterside Hotel, Norfolk
Outstanding5.0 / 5
Great professional staff. Always a smile on faces
2 night business trip
Sheraton Norfolk Waterside Hotel, Norfolk
Good3.0 / 5
Tired hotel. Great location. Staff was very nice.
This hotel was tired. Hotel lobby and restaurant were nice. Location was great. The desk chair in our room was stained and had holes in it. The furniture was peeling and chipped. We had an oceanfront room with a balcony- the balcony is only wide enough to stand on- no patio furniture is provided - you literally have to stand only- not worth paying for the upgrade. While this hotel had a low rating- we still expected more from a Sheraton.
1 night romance trip
Sheraton Norfolk Waterside Hotel, Norfolk
Outstanding5.0 / 5
Anniversary stay.
My wife and I took an overnight wedding anniversary to celebrate. We found this place well above the usual standards. After telling the check in clearly it was our Anniversary we found that he had placed a bottle of wine with cheese and fruit on the room desk. We couldn't be more satisfied staying here.
1 night romance trip
Sheraton Norfolk Waterside Hotel, Norfolk
Poor1.0 / 5
Great location...disgusting stay.
Just like the marketplace next door that is being renovated, the sheraton needs to be torn down and re-built. From the dirty windows, exploding sink pipes, stained bed sheets, dirty bathroom, old furniture, cockroaches and smell? It is a waste of a great location!
1 night family trip
Sheraton Norfolk Waterside Hotel, Norfolk
Excellent4.0 / 5
The location was beautiful by the docks. A must-see at night.
2 night business trip

See all reviews

Sheraton Norfolk Waterside Hotel, Norfolk

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