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1 room, 1 adult

Sheraton Norfolk Waterside Hotel

3.5-star3.5 stars
777 Waterside Dr, Norfolk, VA, 23510, United States of America

Riverfront hotel with outdoor pool, near Norfolk Scope
  • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

Virginia may have travel restrictions in place due to COVID-19. 

  • Great location to see plenty on the Waterside area. Hotel was clean and staff was…Dec 1, 2020
  • Great view - upgrade! We were very comfortable!Nov 24, 2020

Sheraton Norfolk Waterside Hotel

from $111
  • Room, 1 King Bed, Non Smoking, City View
  • Room, 2 Queen Beds, Non Smoking, City View
  • Room, 1 King Bed, Non Smoking, View
  • Room, 2 Queen Beds, Non Smoking, View
  • Club Room, 1 King Bed, Business Lounge Access, Harbor View
  • Club Room, 1 King Bed, Business Lounge Access, City View
  • Room, 2 Queen Beds, City View
  • Club Room, 1 King Bed, Balcony, City View
  • Club Room, 2 Queen Beds, Business Lounge Access, Harbor View
  • Executive Suite, 1 Bedroom, Business Lounge Access
  • Room, 1 King Bed, Balcony, Corner
  • Club Suite, 1 King Bed, Balcony
  • Club Suite, 1 King Bed, Business Lounge Access, City View

What’s around Sheraton Norfolk Waterside Hotel

Landmarks

  • Norfolk Scope - 13 min walk
  • Norfolk State University - 36 min walk
  • Sentara Norfolk General Hospital - 37 min walk
  • Waterside Festival Marketplace - 3 min walk
  • St. Paul's Episcopal Church - 6 min walk
  • Town Point Park - 7 min walk
  • Douglas MacArthur Memorial - 8 min walk
  • USS Wisconsin BB-64 - 8 min walk

Getting around

  • Norfolk Intl. Airport (ORF) - 13 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 37 min drive
  • Norfolk Station - 17 min walk
  • Newport News Station - 28 min drive
  • Civic Plaza Station - 5 min walk
  • MacArthur Square Station - 6 min walk
  • Monticello Station - 12 min walk
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 468 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • Virginia may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Train station shuttle

Parking

  • Valet parking* on site

Payment types at the property

Other information

  • Smoke-free property

About the property

When you stay at Sheraton Norfolk Waterside Hotel, you'll be within a 10-minute drive of Norfolk Scope and Norfolk State University. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. There's an outdoor pool, and rooms offer flat-screen TVs and room service. Fellow travelers love the comfortable beds and overall property condition. The property is just a short walk to public transportation: Civic Plaza Station is 5 minutes and MacArthur Square Station is 6 minutes.

* See small print for additional details or extra charges

In the hotel

Food and drink
  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Golfing nearby
  • Kayaking nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 35005
  • Conference space size (meters) - 3252
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Braille signage
  • Closed-captioned TV
  • Lowered peephole/viewport in door
  • Lever door handles
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 26-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

City Dock Restaurant - Onsite restaurant. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Sheraton Norfolk Waterside Hotel’s small print

Also known as

  • Norfolk Sheraton
  • Sheraton Waterside Hotel Norfolk
  • Sheraton Norfolk
  • Sheraton Norfolk Waterside
  • Sheraton Norfolk Waterside Hotel Hotel
  • Sheraton Norfolk Waterside Hotel Norfolk
  • Sheraton Norfolk Waterside Hotel Hotel Norfolk
  • Norfolk Sheraton Waterside
  • Norfolk Waterside Sheraton
  • Sheraton Hotel Norfolk
  • Sheraton Norfolk Hotel
  • Sheraton Norfolk Waterside
  • Sheraton Norfolk Waterside Hotel
  • Sheraton Waterside
  • Sheraton Waterside Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Self parking costs USD 13.00 per day with in/out privileges

Valet parking costs USD 26 per day

Microwaves are available for USD 10 per stay

Rollaway beds are available for USD 15.0 per night

Breakfast costs between USD 5 and USD 16 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Norfolk Waterside Hotel

  • Does Sheraton Norfolk Waterside Hotel offer free cancellation for a full refund?
    Yes, Sheraton Norfolk Waterside Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sheraton Norfolk Waterside Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sheraton Norfolk Waterside Hotel?
    Yes. Self parking costs USD 13.00 per day. Valet parking costs USD 26 per day.
  • Is there a pool at Sheraton Norfolk Waterside Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Sheraton Norfolk Waterside Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Sheraton Norfolk Waterside Hotel?
    You can check in from 4 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near Sheraton Norfolk Waterside Hotel?
    Yes, City Dock Restaurant offers alfresco dining. Nearby restaurants include Shula's 347 Grill (4-min walk), D'Egg Diner (5-min walk), and Saltine (6-min walk).

Recent reviews

Good 7.4 From 166 reviews

Exceptional 10.0
GREAT room GREAT view EXCELLENT customer service an very clean
Brian, us1 night family trip
Poor 2.0
do not go here
The staff was racist and rude said they were refunding my money but never did
laesha, us2 night trip
Poor 2.0
Filthy during a pandemic
FILTHY There were black curly hairs on BOTH beds when we pulled the covers back taking extra precautions. We were moved to another room that had no toilet paper and a broken toilet paper holder with a FILTHY!!!! mattress skirt and moldy shower curtain. The stains were HUGE we just wanted to go back home!!! My 6 year old cried because it was so nasty. This was so unacceptable anytime but specifically during a pandemic.
us2 night family trip
Good 6.0
View was nice , couldn’t get the lounge access with Expedia , the rooms are kinda small for the price and we did not realize there wasn’t a microwave until we needed it in the middle of the night . Staff was very friendly .
us1 night trip
Fair 4.0
Expensive and disappointing
The front of the bathroom sink had what appeared to be old toothpaste running down it and a lot of dust accumulated... the bed was extremely uncomfortable and there was some moldy build up in the tub shower.... They didn’t even have coffee except the next morning at two dollars a cup...was not very happy with my experience at all.
Katrina, us1 night family trip
Poor 2.0
The night auditor was very rude and cussed my cousin and I out. This was by far the worst customer service I have ever experienced and I will not stay at this hotel ever again.
Renea, us1 night family trip
Fair 4.0
The state of the hotel was pretty good considering the pandemic. BUT.....the staff was rude. They did not want to be helpful finding a meal considering the hotel restaurant was closed. People are from OUT OF TOWN and do not know what is open or not.........neither do they. Then they overcharged me for parking and I have called three times for a refund to no avail. The hotel room was reserved for just my son and I. They charged us for two cars for both nights. I called, explained, they said they would take care of it and they have not. It has been over 2 weeks since I have gotten the overcharged invoice and three phone calls later.
Phaedra, us2 night family trip
Good 6.0
Bad coustmer service
I booked a club room only to be given a middle hallway no view but charged + incidentals. After debating I received a 9 th floor corner room that wasn’t bad but handled unprofessional. I understand that situations happen but I was charged club prices. Then was let known since I went 2nd party no refund was awarded. I’ve visited this hotel before with no problems but won’t return again. The associate Michael seemed disconnected and couldn’t care less.
Charles, us1 night business trip
Fair 4.0
I hated I didn’t know it was going to be drunk moms all over the hotel that weekend acting a fool. My refrigerator didn’t work, and I saw multiple patch jobs in the room. Usually this hotel is A but I guess I didn’t luck out this time after numerous stays. Seems I need to start tryin other hotels around the area...
Courtney, us2 night romance trip
Very Good 8.0
pleased
I was overall impressed with the accommodations. the hotel hosted 1500 students during our stay. there were no major problems. we were able to move about with problems. over all I was impressed.
Alvin, us2 night trip

Sheraton Norfolk Waterside Hotel