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Hotel Atlantic Kempinski Hamburg, Hamburg

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.
An der Alster 72-79HamburgHH20099Germany, 800-491-6126
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Outstanding4.6 / 5
Service
Fantastic service
Location
Great location
Vibe
Awesome vibe
Pool
Ordinary pool
639See all 639 Hotels.com reviews
From 941 reviewsTripAdvisor Traveller Rating

Hotel Atlantic Kempinski Hamburg, Hamburg

Hotel Info: 866-539-8117

from $199
  • Deluxe Suite
  • Deluxe Room
  • Superior Suite, Lake View
  • Superior Room
  • Deluxe room with Alster view
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 221 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Offsite

  • Area shuttle *

Also known as

  • Atlantic Hotel Kempinski
  • Kempinski Hotel Hamburg Atlantic
  • Kempinski Atlantic Hotel Hamburg
  • Hamburg Kempinski Atlantic Hotel
  • Atlantic Kempinski
  • Atlantic Kempinski Hamburg
  • Hamburg Kempinski Hotel Atlantic
  • Hotel Atlantic Hamburg
  • Hotel Atlantic Kempinski
  • Hotel Atlantic Kempinski Hamburg
  • Hotel Hamburg Atlantic Kempinski
  • Kempinski Atlantic

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Valet parking costs EUR 35.00 per night

Breakfast is offered for an extra charge of EUR 34 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 39 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 145 per vehicle (roundtrip)

High-speed Internet access (wired) is available in guestrooms for EUR 3 per day (rates may vary)

High-speed Internet access (wired) is available in public areas for EUR 3 per day (rates may vary)

Dial-up Internet access is available in guestrooms for an extra charge

Area shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 13
  • Conference space size (feet) - 4078
  • Conference space size (meters) - 379
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1909
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace
  • Fireplace in lobby
Accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The onsite Energy Clinic includes an indoor pool, sauna, exercise rooms, and an adjacent sunning terrace with river views. 4-hand and 6-hand massages are among the treatments available.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Bicycle rentals on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Hotel Atlantic Kempinski Hamburg, Hamburg’s small print

Also known as

  • Atlantic Hotel Kempinski
  • Kempinski Hotel Hamburg Atlantic
  • Kempinski Atlantic Hotel Hamburg
  • Hamburg Kempinski Atlantic Hotel
  • Atlantic Kempinski
  • Atlantic Kempinski Hamburg
  • Hamburg Kempinski Hotel Atlantic
  • Hotel Atlantic Hamburg
  • Hotel Atlantic Kempinski
  • Hotel Atlantic Kempinski Hamburg
  • Hotel Hamburg Atlantic Kempinski
  • Kempinski Atlantic

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Valet parking costs EUR 35.00 per night

Breakfast is offered for an extra charge of EUR 34 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 39 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 145 per vehicle (roundtrip)

High-speed Internet access (wired) is available in guestrooms for EUR 3 per day (rates may vary)

High-speed Internet access (wired) is available in public areas for EUR 3 per day (rates may vary)

Dial-up Internet access is available in guestrooms for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 639 reviews

Hotel Atlantic Kempinski Hamburg, Hamburg
Good3.0 / 5
Fine staff, tired old world charm, chef can't cook
The chef in the restaurant can not cook. He sent our meat on vegetarian's meals, and undercooked an expensive steak, recooking it undercooked again. The staff were excellent, but again, the chef does not deserve that title. He is totally incitement.
2 night family trip
Hotel Atlantic Kempinski Hamburg, Hamburg
Outstanding5.0 / 5
Beautiful hotel of the old school
Very beautiful old hotel. Cleaning car produces a lot of noise when being pushed over the tiles in front of some room doors. Rather far from next public transportation.
4 night romance trip
Hotel Atlantic Kempinski Hamburg, Hamburg
Outstanding5.0 / 5
Excellent hotel with a very expensive
The hotel was very clean and upto date with some bad experience regarding the air conditioning and the exaggerated breakfast price.
5 night business trip
Hotel Atlantic Kempinski Hamburg, Hamburg
Good3.0 / 5
Clean nice place.
Very close to Hauptbahnhof and water. Very close to shopping and excellent restaurants. The staff was pleasant and courteous. Check in and check out were fast (like in US).
1 night family trip
Hotel Atlantic Kempinski Hamburg, Hamburg
Excellent4.0 / 5
Nice hotel, but lacking attention to room service
Great location, nice lounge; there was live music on of the nights. Very nice room with fantastic closet space, but shower only . Great mattress and bedding. We found room service here lackadaisical,with newspapers repeatedly not delivered although requested on the form at sign in, and neither shower cap nor gel replaced. As we reported this to the reception, an ice cold receptionist did not even apologize but responded to our complaint of the repeatedly missing shower gel and cap and newspaper: okay, which newspaper would you like? And then did not bother to write down our room number and the requested items, so they never came. Housekeeping spontaneously came to our door one evening and asked whether there was anything we would like. Yes, actually, some foam pillows would be great! So nice they came and asked- but then they never brought them! Go figure. Concierge services were great though.
3 night romance trip

See all reviews

Hotel Atlantic Kempinski Hamburg, Hamburg

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