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Hotel Otavalo

Photo gallery for Hotel Otavalo

Front of property
Luxury Room | Premium bedding, down duvets, pillow-top beds, minibar
Luxury Room | Premium bedding, down duvets, pillow-top beds, minibar
Superior Room | Premium bedding, down duvets, pillow-top beds, minibar

Overview of Hotel Otavalo

Hotel Otavalo

4.0 star property
4-star hotel in Otavalo with restaurant and bar/lounge

9.0/10 Superb

22 verified guest reviews

Popular amenities

  • Free breakfast
  • Parking available
  • Free WiFi
  • Non-smoking
  • Refrigerator
  • Connecting rooms available
The price is $149
Price available on 28/12/2022
Calle Vicente Ramon Roca 504, Otavalo, Imbabura

Room options

About this area

Getting around

  • Quito (UIO-Mariscal Sucre Intl.) - 96 min drive


  • Daily Grind - 3 min walk
  • Sucre Restaurante - 4 min walk
  • Healthy Food - 5 min walk
  • SUMAG YAMOR - 5 min walk
  • Taco bello - 5 min walk

About this property

Hotel Otavalo

Take in the views from the rooftop terrace when you stay at Hotel Otavalo. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights at this upmarket hotel include a snack bar/deli and a terrace.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)


Contactless social distancing and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 29 rooms


  • Check-in time from 2:00 PM until 11:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 11:30 PM
  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • You will be asked to provide the property with a copy of your passport after booking
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 50+ Mbps)


  • On-site self-parking (COP 10 per day)
  • Off-site parking within 66 ft (COP 10 per day), from 8:00 AM to 7:00 PM; booking required

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)


  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff


  • Safe-deposit box at front desk
  • Rooftop terrace


  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Close-captioned TV
  • Doorbell and phone notifications
  • Lever door handles
  • Well-lit path to entrance


  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Free local calls

Food and drink

  • Fridge (on request)
  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for COP 48.8 per night


  • Self-parking costs COP 10 per day
  • Parking is available nearby and costs COP 10 per day (66 ft away; open 8:00 AM to 7:00 PM)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Otavalo Hotel Otavalo
Hotel Otavalo Hotel
Hotel Otavalo Otavalo
Hotel Otavalo Hotel
Hotel Otavalo Otavalo
Hotel Otavalo Hotel Otavalo

Frequently asked questions

Does Hotel Otavalo offer free cancellation for a full refund?
Yes, Hotel Otavalo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Otavalo?
As of 29 Nov 2022, prices found for a 1-night stay for 2 adults at Hotel Otavalo on 28 Dec 2022 start from $149, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Otavalo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Otavalo?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Otavalo?
Yes. Self-parking costs COP 10 per day.
What are the check-in and check-out times at Hotel Otavalo?
You can check in from 2:00 PM - 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Are there restaurants at or near Hotel Otavalo?
Yes, there's an on-site restaurant. Nearby restaurants include Sucre Restaurante (4-min walk), Healthy Food (5-min walk) and SUMAG YAMOR (5-min walk).
What's the area around Hotel Otavalo like?
Hotel Otavalo is a short 1-minute walk from Instituto Otavaleño de Antropología and 8 minutes' walk from Plaza de Ponchos.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Christian, 2-night trip
Verified Expedia guest review

10/10 Exceptional

This is one of the nicest hotels I've ever stayed at (and I've stayed at a lot of nice hotels). Beautiful art, impeccably clean, surprising attention to detail and delighting the customer. This is probably the best hotel in Otavalo and the surrounding area.
Savannah, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

susan, 3-night trip
Verified guest review

2/10 Poor

Lisa, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Melissa, 3-night trip
Verified guest review

10/10 Exceptional

Jason, 1-night trip
Verified guest review

10/10 Exceptional

The definition of hospitality
Our night at the hotel Otavalo was our first night in Ecuador, and it could not have been more perfect. This hotel is a gem. Everybody from the bellman to the restaurant staff is very gracious, know and love their city and make you feel at home right away. A perfect first night in Ecuador.
Muriel M, 1-night trip
Verified guest review

10/10 Exceptional

Very updated boutique hotel conveniently located a few blocks from central square. What makes this property standing out is its very friendly staff. Thanks to Daniel, Edison, Christine and others which made my experience a truly enjoyable one!
1-night trip
Verified Orbitz guest review

10/10 Exceptional

Charming hotel right near the plaza de conchos. Quiet, comfortable, nice touches in modernized historic building.
1-night family trip
Verified guest review

10/10 Exceptional

Beautiful hotel with wonderful staff and location
This is a relatively new hotel that is conveniently located close to the markets. Although it is on a busy street, once entering the hotel, you forget all of that and feel as if you are in a secluded oasis. The staff was wonderfully helpful. Dinner in the restaurant was one of the best meals that we had during our month trip in Ecuador. The beds were so comfortable, it also provided one of the best night sleep that we experienced during our trip. The bathroom was spacious and modern with plenty of hot water. The art work in the hotel and room was beautiful making you felt that you were staying in a working museum. Although the price of this property is higher than most in the area, it was definitely worth the cost, which by the way was significantly lower than that in the USA. We cannot say enough good things about this property and would definitely recommend it to any traveler to the area and would definitely stay there again when in the area.
kathleen, 2-night family trip
Verified guest review