Mandarin Oriental Jakarta

Photo gallery for Mandarin Oriental Jakarta

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Outdoor pool
Outdoor pool
Outdoor pool
Oriental Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Overview of Mandarin Oriental Jakarta

Mandarin Oriental Jakarta

5.0 star property
Luxury hotel with 2 restaurants, near Grand Indonesia Shopping Mall

9.2/10 Superb

200 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Airport transfer
  • Gym
  • Air conditioning
Map
Jalan MH Thamrin, Jakarta, Jakarta, 10310
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Nightclub
  • Breakfast available
  • WiFi in the lobby
  • Health club
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • In Central Jakarta
  • Grand Indonesia Shopping Mall - 5 min drive
  • Taman Mini Indonesia Indah - 38 min drive
  • Pantai Pasir Putih PIK 2 - 53 min drive

Getting around

  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 33 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 48 min drive
  • Jakarta Sudirman Station - 10 min walk
  • BNI City Station - 14 min walk
  • Jakarta Karet Station - 18 min walk
  • Stasiun MRT - Setiabudi - 20 min walk
  • Airport shuttle (surcharge)

About this property

Mandarin Oriental Jakarta

5-star luxury hotel in the heart of Central Jakarta
At Mandarin Oriental Jakarta, you can look forward to a nightclub, a round-trip airport shuttle and a poolside bar. For some rest and relaxation, visit the sauna or steam room, and indulge in reflexology, a massage or a body wrap. Enjoy French cuisine, brunch, and happy hour at the two on-site restaurants. Aerobics classes are offered at the health club; the property also has a terrace, an art gallery on site and a coffee shop/cafe. In addition to a garden and dry cleaning/laundry services, guests can connect to in-room WiFi (surcharge), with a speed of 50+ Mbps.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a 24-hour front desk and a banquet hall
  • Luggage storage, tour/ticket information and meeting rooms
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 272 rooms include comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as Laptop workspace and air conditioning. Guest reviews highly rate the overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Highchairs, baby baths and children's slippers
  • Recycling and composting
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 42-inch LCD TVs with premium channels
  • Wardrobes/cupboards, mini fridges and free infant beds

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 272 rooms
  • Arranged over 26 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*
  • Wi-Fi (speed: 50+ Mbps) in rooms*

Parking

  • Free secured on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Baby bath

What to do

  • Fitness classes

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Art gallery on site
  • Spa services
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Wheelchairs available on site
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool access ramp on site

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Children's dressing gowns and children's slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Wireless Internet access (surcharge) (speed of 50+ Mbps)
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Mini fridge
  • Free bottled water
  • High chair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Composting
  • Recycling

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and body wraps. A variety of treatment therapies are provided, including reflexology.

Dining

Lyon – This fine-dining restaurant specialises in French cuisine and serves brunch, lunch and dinner.
Li Feng – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Cinnamon – This restaurant specialises in Indonesian cuisine. Open daily.
MO Bar – On-site bar. Happy hour is offered. Open selected days.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 10 per day (rates may vary)
  • WiFi is available in public areas for USD 10 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of USD 20 for adults and USD 10 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 72 per vehicle (one-way. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for USD 60.0 per night
  • Airport shuttle service for children up to age 12 costs USD 0 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 AM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Mandarin Oriental Jakarta Hotel
Mandarin Oriental Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Jakarta
Jakarta Mandarin Oriental
Mandarin Oriental Jakarta Hotel
Mandarin Oriental Jakarta Jakarta
Mandarin Oriental Jakarta Hotel Jakarta

Frequently asked questions

Does Mandarin Oriental Jakarta offer free cancellation for a full refund?
Yes, Mandarin Oriental Jakarta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mandarin Oriental Jakarta?
As of 1 October 2022, prices found for a 1-night stay for 2 adults at Mandarin Oriental Jakarta on 1 November 2022 start from €172, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mandarin Oriental Jakarta?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mandarin Oriental Jakarta?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 8:00 AM.
Are pets allowed at Mandarin Oriental Jakarta?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Mandarin Oriental Jakarta?
Yes, there's free self parking.
Is an airport shuttle service offered by Mandarin Oriental Jakarta?
Yes, an airport shuttle is available. The charge is USD 72 per vehicle one-way.
What are the check-in and check-out times at Mandarin Oriental Jakarta?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Mandarin Oriental Jakarta and nearby?
On-site recreation at Mandarin Oriental Jakarta includes aerobics . Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a nightclub and a sauna. Mandarin Oriental Jakarta also has a steam room and a garden.
Are there restaurants at or near Mandarin Oriental Jakarta?
Yes, there are 2 on-site restaurants, featuring French cuisine. Nearby restaurants include Lanna Thai (3-min walk), Oku (3-min walk) and Kahyangan (3-min walk).
Does Mandarin Oriental Jakarta have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Mandarin Oriental Jakarta like?
Mandarin Oriental Jakarta is in Central Jakarta, a short 10-minute walk from Jakarta Sudirman Station and 3 minutes' walk from Grand Indonesia Shopping Mall.

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.6/10

Staff & service

8.7/10

Amenities

9.2/10

Property conditions & facilities

9.5/10

Eco-friendliness

10/10 Exceptional

Great Customer Service
My assistant was able to contact the hotel ahead of my arrival to organise transfer from/to airport with ease and the ease of priority check-in as I had an early morning meeting on arrival into Jakarta Very please with service and staff professionalism and friendliness. Please thanks to Re Re
Anthony, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ross, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yun kyung, 2-night trip
Verified Hotels.com guest review

8/10 Very good

XUANJUN, 1-night trip
Verified Hotels.com guest review

6/10 Good

Johanes Casay, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

lina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

pleased by very courteous staff
Pradeep, 1-night business trip
Verified Expedia guest review

8/10 Very good

Omri, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eiko, 7-night business trip
Verified Hotels.com guest review