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Lotte New York Palace, New York

4.5 stars
455 Madison AveNew YorkNY10022United States of America
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Outstanding4.6 / 5
Room
Great room
Location
Great location
Wellness
Great wellness & sports facilities
Comfort
Rather comfortable
2091See all 2,091 Hotels.com reviews
From 2,923 reviewsTripAdvisor Traveller Rating

Lotte New York Palace, New York

from $279
  • Skyline King
  • Premier Room, 2 Double Beds, City View
  • Suite, 1 King Bed, Corner
  • Standard Room, 1 King Bed, Tower
  • Premier Room, 1 Double Bed
  • Suite, 1 Bedroom, Corner
  • Executive Suite, 1 King Bed, Tower
  • Premier Room, 1 King Bed
  • Junior Suite, 1 King Bed, Tower
  • Double Room, 2 Double Beds, View
  • Standard Room, 1 King Bed, Corner
  • Superior Room, 2 Full Beds
  • Superior Room, One King Bed
  • Room, 2 Full Beds (Cathedral View)
  • Room, 1 King Bed (Cathedral View)
  • Superior Room, Two Double Beds
  • Superior Room, 1 King Bed
  • Suite, 1 King Bed (Towers Corner)
  • Tower Double 2 Queen Beds
  • Executive Suite, 1 King Bed, Tower
  • Premier Room, 2 Full Beds (Skyline View)
  • Premier Room, 1 King Bed (Skyline View)
  • Room, 1 King Bed, Corner (Cathedral View)
  • Luxury Room, 2 Queen Beds, Tower
  • Luxury Room, 1 King Bed, Tower
  • Standard Room, 1 King Bed, View
  • Tower King
  • Room, 1 Double Bed, Tower
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 909 rooms
  • This hotel is arranged over 55 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets stay free (dogs only)

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • New York Palace
  • Lotte New York Palace
  • Lotte Palace
  • New York Palace Hotel
  • Palace Hotel
  • Palace New York
  • New York City Palace Hotel
  • Palace Hotel New York
  • Palace Hotel Nyc
  • Lotte New York Palace Hotel
  • Lotte Palace Hotel

Policies

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Optional extras

Valet parking costs USD 80 per night

Rollaway beds are available for USD 50 per night

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 15.99 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 15.99 per stay (rates may vary)

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 3 bars/lounges
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Steam room
Working away
  • Business center
  • Number of meeting rooms - 20
  • Conference space
  • Meeting rooms 30
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1882
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Villard - This restaurant specializes in American cuisine and serves breakfast, brunch, and lunch. Open daily.

Troubles Trust - Onsite cocktail bar.

Tavern on 51 - Onsite bar. Open select days.

Pomme Palais - This café specializes in American cuisine and serves breakfast, lunch, and light fare.

Lotte New York Palace, New York’s small print

Also known as

  • New York Palace
  • Lotte New York Palace
  • Lotte Palace
  • New York Palace Hotel
  • Palace Hotel
  • Palace New York
  • New York City Palace Hotel
  • Palace Hotel New York
  • Palace Hotel Nyc
  • Lotte New York Palace Hotel
  • Lotte Palace Hotel

Policies

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Optional extras

Valet parking costs USD 80 per night

Rollaway beds are available for USD 50 per night

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 15.99 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 15.99 per stay (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 2091 reviews

Lotte New York Palace, New York
Outstanding5.0 / 5
Everyone employeed here was incredibly attentive, charming and friendly. it felt like we were there a month when it was only 3 days. Thank you to all who made us feel so special. The ladies who manage the 14th floor did a magnificent job. Clean, quiet, and any requests were quickly satisfied. BeeBee and Zimon were the best and one of the main reasons we will return and request the 14th floor. We will be back in April and Christmas at "the Palace" will be a tradition. Thank you very much.
2 night romance trip
Lotte New York Palace, New York
Outstanding5.0 / 5
A Superior Hotel
AMAZING!!!!!!!!!!!
3 night family trip
Lotte New York Palace, New York
Outstanding5.0 / 5
The hotel was awesome, everything perfect! Most amazing view! So clean! All personnel so friendly and helpful.
4 night family trip
Lotte New York Palace, New York
Outstanding5.0 / 5
Spa and shopping getaway with friends
It was amazing! My room had a beautiful view of St.Patrick's Cathedral and was very quiet and comfortable. A true luxury to sleep so well in midtown Manhattan! Enjoyed a glass of prosecco in the lobby bar with friends and waiter was charming and funny. Breakfast was delicious and unhurried both mornings. My new go to hotel in the city.
1 night trip with friends
Lotte New York Palace, New York
Outstanding5.0 / 5
Wonderful location for activies in the city for the holidays! Beautiful decorations and very helpful staff.
2 night trip with friends

See all reviews

Lotte New York Palace, New York

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