Lotte New York Palace, New York
Luxury hotel with 3 bars/lounges, near Rockefeller Center
Superb
Location
Great location
Vibe
Awesome vibe
Amenities
Great amenities
WiFi
Complaints about WiFi
TripAdvisor Traveller Rating: 4.5
From 3,881 reviews

Lotte New York Palace, New York
from $336- Executive Suite, 1 King Bed, Tower
- Premier Room, 2 Double Beds, View (Skyline)
- Premier Room, 1 King Bed, View (Skyline)
- Room, 1 King Bed, View, Corner (Cathedral View)
- Luxury Room, 2 Double Beds, Tower
- Luxury Room, 1 King Bed, Tower
- Superior Room, 2 Double Beds
- Room, 2 Double Beds, View (Cathedral View)
- Superior Room, 1 King Bed
- Room, 1 King Bed, View (Cathedral View)
- Suite, 1 King Bed, Corner (Towers Corner)
- Suite, 1 Bedroom, Tower
Recent reviews
Superb 9.2 From 2,016 reviews
Lotte New York Palace, New York
Exceptional
Great service and staff
When we first checked in they said our room would be ready by 3pm but we didn't get our room until 3:30pm. Other than that service and staff were great.
Lotte New York Palace, New York
Very Good
Beautiful room with a view. Not so good tech.
First the good; the room and the building are gorgeous. I prefer the lighter decor. The view was AMAZING (cathedral view). We spent much of our time in the room just admiring the beautiful view! The staff was very friendly. I felt that I was in a safe neighborhood near many attractions (radio city, shopping, restaurants). Now the not so good; the premium channels are NOT cable channels. There are about 20 channels and 5 of them are news stations and a few others are channels I've never even heard of. So we pay the $16 surcharge for UNSECURED wifi figuring we'll just plug in our Chromecast and stream our own tv. After much troubleshooting we get a message that Chromecast is not available with their internet (too slow), so that was a waste of money. There were 5 pay for movies and none of them suited our tastes. There is no refrigerator, coffee/tea maker or microwave.
Lotte New York Palace, New York
Exceptional
Great hotel
Lovely hotel with spacious well decorated rooms Perfect central location to sites restaurants and transportation Excellent staff Vuillard room amazing breakfast
Lotte New York Palace, New York
Very Good
Elegant
Beautiful hotel, staff pays attention!, 5 star concierge treatment, huge rooms for new York, pricey, pricey for room service, easy check in and check out.
Lotte New York Palace, New York
Very Good
Room was ok. Nothing spectacular. Room service food was fair. Not worth the money
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