Destination
Guests
All properties in New York, New York, United States of America

Lotte New York Palace

Luxury hotel with 3 bars/lounges, near 5th Avenue

From
$550

Image gallery

  • Guest Room
  • Guest Room
  • Outdoor Spa Tub
  • Living Area
  • Guest Room
Guest Room. Image 1 of 118
1 / 118Guest Room
9.0.Superb.
  • Great place and great staff

    Oct 24, 2020

  • The location was great,however the facility needs to be updated. Rooms could use new rugs…

    Oct 10, 2020

See all 1,552 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
Convenient
Safe
Dining options
  • Parking available
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 909 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 3 bars/lounges
  • Full-service spa
  • Breakfast available
  • WiFi in the lobby

What’s around

  • In Midtown
  • 5th Avenue - 1 min walk
  • Rockefeller Center - 5 min walk
  • Central Park - 10 min walk
  • Grand Central Terminal - 11 min walk
  • Times Square - 12 min walk
The property will be renovating from May 11 2021 to August 31 2021 (completion date subject to change). The following areas are affected:
  • Elevator

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Executive Suite, 1 King Bed, Tower
  • Skyline Cathedral View Two Double Beds
  • Skyline Cathedral View King
  • Palace Studio Suite King
  • Room, 2 Double Beds, Tower
  • Room, 1 King Bed, Tower
  • Superior Room, 2 Double Beds
  • Room, 2 Double Beds (Cathedral View)
  • Superior Room, 1 King Bed
  • Room, 1 King Bed (Cathedral View)
  • Suite, 1 King Bed, Tower (Corner)
  • Suite, 1 King Bed, Tower (1 Bedroom)
  • Suite, 1 Bedroom (Palace, King)
  • Signature Suite, 1 King Bed (Palace)
  • Premier Room, 1 King Bed, Accessible
  • Premier Room, 2 Double Beds, Accessible (Skyline)
  • Room, 1 King Bed, Accessible (Cathedral View)
  • Room, 2 Double Beds, Accessible (Cathedral View)
  • Superior Room, 1 King Bed, Accessible
  • Superior Room, 2 Double Beds, Accessible
  • Room, 2 Queen Beds, Accessible, Tower
  • Suite, 1 King Bed, Accessible, Tower (Corner)
  • Signature Suite, 1 King Bed, Accessible (Palace)
  • Room, 1 King Bed, Accessible, Tower
  • Executive Suite, 1 King Bed, Accessible, Tower
  • Executive Studio, 2 Queen Beds, Tower
  • Suite, Accessible, Tower (Corner with Pantry)
  • Suite, Tower (Corner with Pantry)
  • Family Suite (Palace, King and Two Doubles)
  • Family Suite (Palace, 2 Kings)
  • Suite, 2 Bedrooms, Tower (Corner)

Location

  • In Midtown
  • 5th Avenue - 1 min walk
  • Rockefeller Center - 5 min walk

What’s around

Landmarks

  • In Midtown
  • 5th Avenue - 1 min walk
  • Rockefeller Center - 5 min walk
  • Central Park - 10 min walk
  • Grand Central Terminal - 11 min walk
  • Times Square - 12 min walk
  • Broadway - 15 min walk
  • Empire State Building - 21 min walk
  • Madison Square Garden - 31 min walk
  • One World Trade Center - 7.2 mi / 11.6 km
  • Statue of Liberty - 10 mi / 16.1 km

Getting around

  • LaGuardia Airport (LGA) - 24 min drive
  • John F. Kennedy International Airport (JFK) - 37 min drive
  • Liberty Intl. Airport (EWR) - 35 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 4 min drive
  • Teterboro, NJ (TEB) - 16 min drive
  • Linden, NJ (LDJ) - 27 min drive
  • Grand Central - 42 St. Station - 10 min walk
  • New York W 32nd St. Station - 25 min walk
  • New York 23rd St. Station - 4 min drive
  • 51 St. Station - 5 min walk
  • Lexington Av.-53 St. Station - 7 min walk
  • 47 - 50 Sts - Rockefeller Center Station - 9 min walk

At a glance

Hotel size

  • This hotel has 909 rooms
  • This hotel is arranged over 55 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting/childcare*

Pets

  • Pets allowed (dogs only)*

Internet

  • WiFi and wired Internet access in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (USD 65 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (surcharge)

Food and drink

  • Full breakfast daily (surcharge)
  • 3 bars/lounges
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Health club
  • Steam room

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1981
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Be entertained

  • Plasma TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Palace Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs.

Dining

Villard - This restaurant specializes in American cuisine and serves breakfast, brunch, and lunch. Open daily.

Troubles Trust - Onsite cocktail bar.

Tavern on 51 - Onsite bar. Open select days.

Pomme Palais - This café specializes in American cuisine and serves breakfast, lunch, and light fare.

Small print

Also known as

  • New York Palace
  • Lotte New York Palace
  • Lotte Palace
  • Lotte New York Palace Hotel
  • Lotte New York Palace New York
  • Lotte New York Palace Hotel New York
  • New York Palace Hotel
  • Palace Hotel
  • Palace New York
  • New York City Palace Hotel
  • Palace Hotel New York
  • Palace Hotel Nyc
  • Lotte New York Palace Hotel
  • Lotte Palace Hotel

Optional extras

Self parking costs USD 65 per day

Rollaway beds are available for USD 50.0 per day

Breakfast costs between USD 24 and USD 100 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 125 per pet, per stay

Service animals exempt from fees

WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 15.99 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

Wired Internet access is available in public areas for USD 15.99 per stay (rates may vary)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Lotte New York Palace does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.

  • Yes. Self parking costs USD 65 per day.

  • Yes, dogs are welcome. There's a charge of USD 125 per pet, per stay. Service animals are exempt from fees.

  • You can check in from 3 PM - 2 AM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

  • Yes, there's an onsite restaurant that offers American cuisine. Nearby restaurants include Burger Heaven (3-min walk), Bill's Bar & Burger (3-min walk), and Le Pain Quotidien (4-min walk).

  • No, this hotel doesn't have a casino, but Resorts World Casino (20-min drive) is nearby.

  • Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as 3 bars and a steam room. Lotte New York Palace also has spa services and a garden.
9.0.Superb.
  • 10.0.Exceptional

    We always like to stay at the Lotte New York the staff are very friendly welcoming and helpful everything was phenomenal

    Sue, 2 night family trip, Aug 21, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    We found this hotel after the initial one we booked was dreadful. I can honestly say that we are SO pleased we did and The Palace is officially ’Our NYC Hotel’! I can’t sing it’s praises highly enough. The bars are beautiful. The staff are helpful, kind and attentive. The rooms are GREAT. It’s definitely worth getting the Cathedral view as WHAT a view!!! AND it’s close to everything! We’ll be back!

    Kat, 3 night romance trip, Mar 5, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    There is no better place you can stay in NYC and have the excellent and classy rooms and first class service that you get when using the NY Palace

    JJ, 2 night business trip, Mar 1, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great customer service, upgrade greatly appreciated! Wonderful hotel.

    2 night family trip, Feb 28, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    The walls were thin and we could hear almost everything that was being said in next room and unfortunately they were very loud up until 3 am ):

    4 night romance trip, Feb 27, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Just a wonderful hotel and such a splendid location.

    tommie, 3 night trip with friends, Feb 27, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The Lotte is always my go to in the city ,; never have I ever had a experience to let me down,. This is a smart choice for any outing to NYC for sure

    2 night business trip, Feb 27, 2020

    Verified Expedia guest review

  • 6.0.Good

    The hotel needs a renovation. Te bathrooms are really basic, the room needs a bether lounge area, the carpet looks old

    Javie, 4 night romance trip, Feb 20, 2020

    Verified Travelocity guest review

  • 10.0.Exceptional

    The pull out sofa is in terrible condition and very uncomfortable. New beds that are better quality with memory foam pull out bed should be the standard at a property like this. Also, no one told me until arrival that a roll away bed was not going to be brought in.

    Lisa, 2 night family trip, Feb 14, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Property is beautiful. Would have been nice to have a coffee maker in room

    2 night trip with friends, Feb 14, 2020

    Verified Expedia guest review

See all 1,552 reviews