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1 room, 2 adults

Lotte New York Palace, New York

4.5-star4.5 stars
455 Madison Ave, New York, NY, 10022, United States of America

Luxury hotel with 3 bars/lounges, near 5th Avenue
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From 5,131 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Vibe
Awesome vibe
Service
Fantastic service
WiFi
Complaints about WiFi

Lotte New York Palace, New York

from $350
  • Executive Suite, 1 King Bed, Tower
  • Premier Room, 2 Double Beds, View (Skyline)
  • Premier Room, 1 King Bed, View (Skyline)
  • Studio Suite, 1 King Bed with Sofa bed (Cathedral View)
  • Room, 2 Double Beds, Tower
  • Room, 1 King Bed, Tower
  • Superior Room, 2 Double Beds
  • Room, 2 Double Beds, View (Cathedral View)
  • Superior Room, 1 King Bed
  • Room, 1 King Bed, View (Cathedral View)
  • Suite, 1 King Bed, Corner (Towers Corner)
  • Suite, 1 Bedroom, Tower
  • Deluxe Suite, 1 Bedroom
  • Signature Suite, 1 Bedroom, Corner
  • Premier Room, 1 King Bed, Accessible
  • Premier Room, 2 Double Beds, Accessible (Skyline)
  • Room, 1 King Bed, Accessible, View (Cathedral View)
  • Room, 2 Double Beds, Accessible, View (Cathedral View)
  • Superior Room, 1 King Bed, Accessible
  • Superior Room, 2 Double Beds, Accessible
  • Room, 2 Queen Beds, Accessible, Tower
  • Suite, 1 King Bed, Accessible, Corner
  • Deluxe Suite, 1 King Bed, Accessible, Corner
  • Room, 1 King Bed, Accessible, Tower
  • Executive Suite, 1 King Bed, Accessible, Tower
  • Executive Studio, 2 Queen Beds, Tower
  • Suite, Accessible, Corner
  • Suite, Corner

What’s around Lotte New York Palace, New York

Landmarks

  • In Midtown
  • 5th Avenue - 1 min walk
  • St. Patrick's Cathedral - 3 min walk
  • Rockefeller Center - 5 min walk
  • Top of the Rock - 6 min walk
  • Museum of Modern Art - 6 min walk
  • Radio City Music Hall - 7 min walk
  • Central Park - 8 min walk

Getting around

  • New York, NY (LGA-LaGuardia) - 11 min drive
  • Teterboro, NJ (TEB) - 16 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 20 min drive
  • New York, NY (JFK-John F. Kennedy Intl.) - 21 min drive
  • Linden, NJ (LDJ) - 27 min drive
  • Caldwell, NJ (CDW-Essex County) - 28 min drive
  • New York Grand Central Terminal Station - 10 min walk
  • New York W 32nd St. Station - 25 min walk
  • New York Penn Station - 4 min drive
  • 51 St. Station - 5 min walk
  • Lexington Av.-53 St. Station - 7 min walk
  • Lexington Av.-63 St. Station - 7 min walk

At a glance

Key facts

Hotel size

  • This hotel has 909 rooms
  • This hotel is arranged over 55 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs only) *

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 3 bars/lounges
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Health club
  • Steam room
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1981
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Wheelchair accessible path of travel
  • Braille or raised signage
  • Assistive listening devices available
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Palace Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs.

Dining

Villard - This restaurant specializes in American cuisine and serves breakfast, brunch, and lunch. Open daily.

Troubles Trust - Onsite cocktail bar.

Tavern on 51 - Onsite bar. Open select days.

Pomme Palais - This café specializes in American cuisine and serves breakfast, lunch, and light fare.

Lotte New York Palace, New York’s small print

Also known as

  • New York Palace
  • Lotte New York Palace
  • Lotte Palace
  • Lotte New York Palace Hotel
  • Lotte New York Palace New York
  • Lotte New York Palace Hotel New York
  • New York Palace Hotel
  • Palace Hotel
  • Palace New York
  • New York City Palace Hotel
  • Palace Hotel New York
  • Palace Hotel Nyc
  • Lotte New York Palace Hotel
  • Lotte Palace Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Valet parking costs USD 80 per night

Breakfast costs between USD 24 and USD 100 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 125 per pet, per stay

WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 15.99 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

Wired Internet access is available in public areas for USD 15.99 per stay (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.2 From 2,180 reviews

Exceptional 10.0
Weekend on Broadway
Douglas, us2 night family trip
Fair 4.0
Service was really bad had to call guest services multiple times for towels and shampoo. Hotel is very outdated, shower drain was not working well and was building up the water. Overall not worth it. Experience was not good.
us3 night family trip
Poor 2.0
Disappointed
Requested a birthday arrangement a week prior to check-in for our 6 year old. Nothing was done. Cleaning staff gave an attitude when our toddler wet the bed.
us2 night family trip
Very Good 8.0
Excellent Service and beautiful location
We had a lovely time. Bell service staff was extremely friendly, professional and helpful. Check in was later than expected - closer to 5pm...manager was very attentive to our experience during stay. Villard and Bar very nice - but too expensive compared to other options close by.
Aden, us3 night family trip
Exceptional 10.0
Perfect Hotel
Everything was perfect - I wouldn’t change a thing!
Carmela, us1 night trip with friends

Lotte New York Palace, New York

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