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The Excelsior Hong Kong, Hong Kong

4 stars
281 Gloucester RoadCauseway Bay, Hong KongHong Kong, 800-491-6126
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  • Hong Kong (HKG-Hong Kong Intl.) 34-min drive; 24.6 miles/39.6 km
  • Hong Kong Causeway Bay Station 7-min walk; 0.4 miles/0.6 km
  • Hong Kong Wan Chai Station 18-min walk; 0.9 miles/1.4 km
  • Hong Kong Fortress Hill Station 27-min walk; 1.2 miles/1.9 km
  • Hong Kong Tin Hau Station 16-min walk; 0.7 miles/1.1 km
  • Valet parking (surcharge)
  • Airport shuttle (surcharge)
Excellent4.2 / 5
Wellness Area
Great wellness & sports facilities
Location
Great location
Food
Delicious food
Vibe
Vibe is not too good
213See all 213 Hotels.com reviews
From 2,082 reviewsTripAdvisor Traveller Rating

The Excelsior Hong Kong, Hong Kong

Hotel Info: 866-539-8117

from $217
  • Executive Room, 2 Single Beds
  • Executive Room, 1 King Bed
  • Executive superior room
  • Superior Room, 1 King Bed, Harbor View
  • Standard Room, 2 Single Beds
  • Standard Room, 1 King Bed
  • Deluxe Room, 2 Single Beds, Harbor View
  • Deluxe harbour view
  • Superior Room, 2 Single Beds, Harbor View
  • Deluxe Room, 1 King Bed, Harbor View
  • Standard Room
  • Superior side harbour view

At a glance

Key facts

Hotel size

  • This hotel has 875 rooms
  • This hotel is arranged over 34 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle at scheduled times *

Parking

  • Valet parking *

Also known as

  • Excelsior Hong Kong
  • Excelsior Hotel Hong Kong
  • Hong Kong Excelsior
  • The Excelsior, Hong Kong Hotel Hong Kong
  • Excelsior Hong Kong Hotel
  • Excelsior Hotel

Policies

This property cannot accommodate bookings of more than 3 rooms per reservation in the same name. For more details, please contact the office using the information on the reservation confirmation received after booking.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same hotel / stay dates).

Mandatory fees

Deposit: HKD 500 per night

Optional extras

Valet parking costs HKD 250 per night

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of HKD 238 for adults and HKD 168 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of HKD 140 per person (one way)

Airport shuttle service for children costs HKD 140 (one-way)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 15000
  • Conference space size (meters) - 1350
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

ToTTs and Roof Terrace - This restaurant specializes in Modern European cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Yee Tung Heen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Cammino - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner.

Cafe on the 1st - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Dickens Bar - This pub specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Happy hour is offered.

Recreation

On Site

  • Sauna
  • Steam room
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

The Excelsior Hong Kong, Hong Kong’s small print

Also known as

  • Excelsior Hong Kong
  • Excelsior Hotel Hong Kong
  • Hong Kong Excelsior
  • The Excelsior, Hong Kong Hotel Hong Kong
  • Excelsior Hong Kong Hotel
  • Excelsior Hotel

Policies

This property cannot accommodate bookings of more than 3 rooms per reservation in the same name. For more details, please contact the office using the information on the reservation confirmation received after booking.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same hotel / stay dates).

Mandatory fees

Deposit: HKD 500 per night

Optional extras

Valet parking costs HKD 250 per night

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of HKD 238 for adults and HKD 168 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of HKD 140 per person (one way)

Airport shuttle service for children costs HKD 140 (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 213 reviews

The Excelsior Hong Kong, Hong Kong
Outstanding5.0 / 5
CEO
Great view. Best location. Good service. Reasonable price. Highly recommend it.
2 night romance trip
The Excelsior Hong Kong, Hong Kong
Excellent4.0 / 5
Excelsior Hong Kong
While our room and staff was very nice and friendly, I was shocked by the fact that it was the ONLY hotel on our trip that charged for WIFI even in the lobby and public areas. And not cheap, $35 per hour or part.
1 night family trip
The Excelsior Hong Kong, Hong Kong
Outstanding5.0 / 5
Convenient location
The location is great - about a minute walk to Causeway bay MTR at Sogo and within walking distance to a lot to see and do. The top floor bar/lounge is pretty nice and offers great views of the city, especially from the outdoor area at night. The hotel itself is starting to look a bit dated - the hallways and rooms are looking old and could probably use a face lift.
3 night romance trip
The Excelsior Hong Kong, Hong Kong
Excellent4.0 / 5
Need to take better care of the loyal customer
I stay in this hotel many many times, all for business. This time I only stayed for a night and they wouldn't upgrade me even they are not full house and knowing I am a loyal, frequent travellers. I don't think I will stay here again.
1 night business trip
The Excelsior Hong Kong, Hong Kong
Good3.0 / 5
Good size room for Hong Kong
My stay was good. I got a harbor view room with good size. Most HK rooms are big price-small size. This hotel is close to everything and Times Square. I will stay there again on my next visit. Hong Kong is a Shoppers Paradise!!!!
1 night business trip

See all reviews

The Excelsior Hong Kong, Hong Kong

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