All hotels in Hong Kong, Hong Kong
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

The Excelsior Hong Kong, Hong Kong

5 stars5 stars
281 Gloucester RoadCauseway Bay, Hong KongHong Kong, 800-491-6126
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.2 / 5
Room
Room is all right
Location
Great location
Wellness Area
Great wellness & sports facilities
Food
Delicious food
241See all 241 Hotels.com reviews
From 2,364 reviewsTripAdvisor Traveller Rating

The Excelsior Hong Kong, Hong Kong

Hotel Info: 866-539-8117

from $177
  • Executive Room, 2 Single Beds
  • Executive Room, 1 King Bed
  • Executive superior room
  • Superior Room, 1 King Bed (Side Harbour View)
  • Standard Room, 2 Single Beds
  • Standard Room, 1 King Bed
  • Deluxe Room, 2 Single Beds, Harbor View
  • Deluxe harbour view
  • Superior Room, 2 Twin Beds (Side Harbour View)
  • Deluxe Room, 1 King Bed, Harbor View
  • Standard Room
  • Superior side harbour view
  • Executive Suite, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 869 rooms
  • This hotel is arranged over 34 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available at scheduled times. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Also known as

  • Excelsior Hong Kong
  • Excelsior Hotel Hong Kong
  • Hong Kong Excelsior
  • The Excelsior, Hong Kong Hotel Hong Kong
  • Excelsior Hong Kong Hotel
  • Excelsior Hotel

Policies

This property cannot accommodate bookings of more than 3 rooms per reservation in the same name. For more details, please contact the office using the information on the reservation confirmation received after booking.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Mandatory fees

Deposit: HKD 500 per night

Optional extras

Valet parking costs HKD 250 per night

Rollaway beds are available for HKD 400.00 per night

Buffet breakfast is offered for an extra charge of HKD 248 for adults and HKD 168 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of HKD 140 per person (one way)

Airport shuttle service for children costs HKD 140 (one-way)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 15000
  • Conference space size (meters) - 1350
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

ToTTs and Roof Terrace - This restaurant specializes in Modern European cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Yee Tung Heen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Cammino - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner.

Cafe on the 1st - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Dickens Bar - This pub specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Happy hour is offered.

Recreation

On Site

  • Sauna
  • Steam room
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

The Excelsior Hong Kong, Hong Kong’s small print

Also known as

  • Excelsior Hong Kong
  • Excelsior Hotel Hong Kong
  • Hong Kong Excelsior
  • The Excelsior, Hong Kong Hotel Hong Kong
  • Excelsior Hong Kong Hotel
  • Excelsior Hotel

Policies

This property cannot accommodate bookings of more than 3 rooms per reservation in the same name. For more details, please contact the office using the information on the reservation confirmation received after booking.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Mandatory fees

Deposit: HKD 500 per night

Optional extras

Valet parking costs HKD 250 per night

Rollaway beds are available for HKD 400.00 per night

Buffet breakfast is offered for an extra charge of HKD 248 for adults and HKD 168 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of HKD 140 per person (one way)

Airport shuttle service for children costs HKD 140 (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 241 reviews

The Excelsior Hong Kong, Hong Kong
Outstanding5.0 / 5
Pleasant surprise!
Great Hotel, would recommend to friends and family.
5 night family trip
The Excelsior Hong Kong, Hong Kong
Good3.0 / 5
Not Happy, was downgraded to a very bad room. My room was not ready when arrived at 17:00. The refuse to give me beter price. The room was very bad condition
1 night business trip
The Excelsior Hong Kong, Hong Kong
Outstanding5.0 / 5
Great stay
A really nice hotel
1 night business trip
The Excelsior Hong Kong, Hong Kong
Outstanding5.0 / 5
Great location
Great location and very helpful staff. Fantastic access too cal action and attractions
5 night family trip
The Excelsior Hong Kong, Hong Kong
Outstanding5.0 / 5
CEO
Great view. Best location. Good service. Reasonable price. Highly recommend it.
Romance trip

See all reviews

The Excelsior Hong Kong, Hong Kong

Is the description of this hotel not correct? Tell us