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Fairmont The Norfolk, Nairobi

5 stars
Harry Thuku RoadPO Box 58581, Nairobi00200Kenya, 800-491-6126
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  • Nairobi (WIL-Wilson) 11-min drive; 3.6 miles/5.9 km
  • Nairobi (NBO-Jomo Kenyatta Intl.) 26-min drive; 11.7 miles/18.9 km
  • Free self parking
  • Free valet parking
  • Airport shuttle (surcharge)
Excellent4.5 / 5
Service
Fantastic service
Amenities
Great amenities
Comfort
Rather comfortable
Value for money
Value for money could be better
42See all 42 Hotels.com reviews
From 832 reviewsTripAdvisor Traveller Rating

Fairmont The Norfolk, Nairobi

Hotel Info: 866-539-8117

from $161
  • Executive Suite, 1 King Bed, Courtyard View
  • Deluxe Room, 1 King Bed, Multiple View
  • Fairmont Room, 1 King Bed, Multiple View
  • Deluxe Room
  • 1937 Suite
  • Fairmont Room, 1 Queen Bed, Non Smoking, Multiple View
  • Fairmont Room

At a glance

Key facts

Hotel size

  • This hotel has 170 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time noon-noon
  • Check-out time is 10 AM
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 5 children (1 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Also known as

  • Fairmont Norfolk
  • Norfolk Nairobi
  • Fairmont Norfolk Hotel
  • Fairmont Norfolk Hotel Nairobi
  • Fairmont Norfolk Nairobi
  • Norfolk Fairmont
  • Fairmont Hotel Nairobi
  • Fairmont Hotel Norfolk
  • Fairmont The Norfolk Hotel Nairobi
  • Norfolk Hotel Nairobi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: KES 8500 per day

Optional extras

Buffet breakfast is offered for an extra charge of KES 3000 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of KES 5500 per vehicle (one way)

WiFi is available in public areas for KES 1500 per night (rates may vary)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Golfing nearby
  • Pool umbrellas
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 9
  • Conference space
  • Meeting rooms 9
  • Conference space size (feet) - 2196
  • Conference space size (meters) - 204
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1904
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Dining

Tatu Restaurant - This steakhouse specializes in American cuisine and serves dinner only.

Fairmont The Norfolk, Nairobi’s small print

Also known as

  • Fairmont Norfolk
  • Norfolk Nairobi
  • Fairmont Norfolk Hotel
  • Fairmont Norfolk Hotel Nairobi
  • Fairmont Norfolk Nairobi
  • Norfolk Fairmont
  • Fairmont Hotel Nairobi
  • Fairmont Hotel Norfolk
  • Fairmont The Norfolk Hotel Nairobi
  • Norfolk Hotel Nairobi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: KES 8500 per day

Optional extras

Buffet breakfast is offered for an extra charge of KES 3000 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of KES 5500 per vehicle (one way)

WiFi is available in public areas for KES 1500 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Fairmont The Norfolk, Nairobi

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