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All properties in Labuan, Labuan Federal Territory, Malaysia
1 room, 2 adults

Dorsett Grand Labuan, Labuan

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
462 Jalan Merdeka, Labuan, Sabah, 87029, Malaysia

Luxury hotel with 2 bars/lounges, near Financial Park
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • A fine place for a relaxing stop over. Especially just lazing by the pool.Dec 23, 2019
  • The hotel has many signs of wear and tear. The room was nice bed was comfortable and a/c…Aug 3, 2019

Dorsett Grand Labuan, Labuan

from $78
  • Deluxe Room, City View
  • Executive Room, City View
  • Premier Suite (1 King Bed)
  • Deluxe Room, Harbor View
  • Executive Room, Harbor View

What’s around Dorsett Grand Labuan, Labuan

Landmarks

  • Heart of Labuan
  • Financial Park - 2 min walk
  • Labuan International Sea Sport Complex - 13 min walk
  • An'Nur Jamek Mosque - 14 min walk
  • Labuan Golf Club - 31 min walk
  • Papan Island - 4.7 mi / 7.6 km
  • Surrender Point - 7 mi / 11.3 km
  • Chimney of Labuan - 8.7 mi / 14 km

Getting around

  • Labuan (LBU) - 4 min drive

At a glance

Key facts

Hotel size

  • This hotel has 178 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Check-in hours extends exactly 24-hours from check-in to check-out time.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free extended parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Health club
  • Spa tub
  • Sauna
  • Fitness classes on site
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 7556
  • Conference space size (meters) - 702.01
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar - near toilet
Languages Spoken
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Victoria Brasserie - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Dorsett Grand Labuan, Labuan’s small print

Also known as

  • Grand Dorsett Labuan
  • Dorsett Grand
  • Dorsett Grand Labuan Labuan
  • Dorsett Grand Labuan Hotel Labuan
  • Grand Dorsett Labuan Hotel
  • Grand Dorsett Hotel Labuan
  • Grand Dorsett Labuan Hotel Labuan Island
  • Labuan Sheraton
  • Dorsett Grand Labuan Hotel
  • Dorsett Grand Labuan Hotel
  • Dorsett Grand Hotel
  • Dorsett Grand Labuan

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 7:00 AM to 7:00 PM.
  • Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

    The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Optional extras

    Rollaway beds are available for MYR 170.0 per day

    Buffet breakfast is offered for an extra charge of MYR 42 for adults and MYR 21 for children (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Dorsett Grand Labuan, Labuan

    • Does Dorsett Grand Labuan offer free cancellation for a full refund?
      Yes, Dorsett Grand Labuan does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Dorsett Grand Labuan?
      Yes, there's free self and extended parking.
    • Is there a pool at Dorsett Grand Labuan?
      Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
    • Are pets allowed at Dorsett Grand Labuan?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at Dorsett Grand Labuan?
      You can check in from 3:00 PM to midnight. Check-out time is noon.
    • Are there restaurants at or near Dorsett Grand Labuan?
      Yes, there's an onsite restaurant that serves international cuisine.
    • What is there to do near Dorsett Grand Labuan?
      Recommended spots to visit include Financial Park (2-min walk) and Labuan International Sea Sport Complex (13-min walk), along with An'Nur Jamek Mosque (14-min walk) and Labuan Golf Club (1.6 mi).

    Recent reviews

    Very Good 8.0 From 81 reviews

    Very Good 8.0
    Hotel review
    You need to improve your cleanliness and change your old furniture because the sofa cushion is dirty.
    usRomance trip
    Good 6.0
    Only for one night
    this hotel need renovation ....
    Patrice, ie1 night business trip
    Good 6.0
    From my previous stay at this hotel 5 years ago, the condition and up keeping has deteriorated badly. Carpets are worn and pillows smell. The bath towels are pretty torn and worn! I don’t call this a 5-star rating but more of a 4-star rating hotel. Very poor standards
    Kee joon, my1 night business trip
    Exceptional 10.0
    Wonderful hotel
    Very spacious room with wonderful views over the harbour. The bed was very comfortable and the aircon was quiet and kept the room the right temperature. The bathroom had everything we needed and there were plenty of sockets everywhere which is hard to find in hotels sometimes. The location is good with a big shopping mall opposite and the town centre is within walking distance. Plenty of bars and restaurants to choose from within the hotel and others nearby. All in all a very pleasant stay.
    Janice, nz2 night romance trip
    Very Good 8.0
    Very nice place to stay
    We were pleasantly surprised by the hotel. Staff were friendly and helpful. The room was a good size, and the amenities (eg pool and gym) were fine. The breakfast was good, and the bar/cafe ("The Living Room") which seems to be a part of the hotel (but which is also financially independent - for example, you can't put the tab on your room bill) was very nice. We would have no problem in returning!
    Francis J, my2 night romance trip
    Good 6.0
    Not graded as it should be
    My booking is including breakfast but not shown on their side, after I show them my booking print they didn't update their system and we got questioned by the restaurant . Buffet breakfast standard not serve what I expected. Have ants around inside the room even we are on 5th floor.
    nz1 night romance trip
    Very Good 8.0
    Hotel is fine, getting a little old so needs a refurb soon.
    Douglas, gb1 night business trip
    Exceptional 10.0
    awesome
    Very roomy
    Leong Sze, my1 night business trip
    Exceptional 10.0
    Great Hotel
    Amazing. Love it. Enjoy the stay
    Prabakaran Solomon, my1 night family trip
    Very Good 8.0
    Request, request, request
    The room was okay. Bedside telephone not working. Do not have face or hand towels unless requested. Also do not replenish coffee and tea unless requested. Empty fridge. Quite disappointing as this used to be a well-runned Sheraton hotel.
    DAVID, gb2 night trip

    Dorsett Grand Labuan, Labuan

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