All hotels in West Springfield, Massachusetts, United States of America
1 room, 2 adults
You can collect® Rewards nights here

Quality Inn West Springfield, West Springfield

2.5-star2.5 stars
1150 Riverdale StWest SpringfieldMA01089United States of America

West Springfield hotel with outdoor pool, restaurant
  • Free full breakfast, free WiFi, and free parking
Value for money
Best value for money
Great location
Fantastic service
Decent vibe
253See all 253 reviews
From 130 reviewsTripAdvisor Traveller Rating

Quality Inn West Springfield, West Springfield

from $104
  • xxxStandard room
  • Standard Room, 1 King Bed, Non Smoking
  • xxxStandard King Smoking
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Room, 1 Queen Bed, Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • xxStandard 2 Queens Smoking
  • Room, 2 Queen Beds
  • Double Room
  • Room, 1 King Bed
  • Room, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 114 rooms
  • This hotel is arranged over 5 floors


  • Check-in time starts at 3:00 PM
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others


  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed *

  • Restrictions apply *

  • 2 per room (up to 85 lb)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

  • Free RV/bus/truck parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • Restaurant
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • Conference space
  • Conference space size (feet) - 600
  • Conference space size (meters) - 56
  • One meeting room
  • Computer station
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
  • Number of buildings/towers - 1
  • Elevator/lift
  • Designated smoking areas (fines apply)
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Balcony or patio
Freshen up
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Tokyo Asian Cuisine Resta - This restaurant specializes in Asian cuisine. Guests can enjoy drinks at the bar.

Quality Inn West Springfield, West Springfield’s small print

Also known as

  • Quality Inn West Springfield
  • Quality West Springfield


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Cash deposit: USD 100.00 per night

Optional extras

Rollaway beds are available for USD 12.00 per night

Pets are allowed for an extra charge of USD 35 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Quality Inn West Springfield, West Springfield


  • Heart of West Springfield
  • Q Pin 2's - 14 min walk
  • Big E - 35 min walk
  • Majestic Theatre - 2.3 mi / 3.6 km
  • Holyoke Mall - 2.4 mi / 3.9 km
  • Josiah Day House - 2.5 mi / 3.9 km
  • Springfield Armory - 5.4 mi / 8.7 km
  • Naismith Memorial Basketball Hall of Fame - 4.7 mi / 7.5 km

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 17 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 25 min drive
  • Hartford, CT (HFD-Hartford - Brainard) - 34 min drive
  • Springfield Station - 7 min drive
  • Free self parking
  • Free RV, bus, and truck parking

Recent reviews

Good 7.2 From 253 reviews

Quality Inn West Springfield, West Springfield
Hidden Gem
I was thoroughly surprised by this hotel! When I first pulled up, it looks outdated from the outside, but my room felt brand new! The bed was so comfortable and everything was extremely clean! I even had to check out a day early because of weather and the amazing staff had no issues refunding me for the night I didnt use! 10/10 recommend!
Marisa, us2 night trip
Quality Inn West Springfield, West Springfield
Good breakfast but front desk service never answer the phone, housekeepers were fighting and arguing in the middle of the hallway and also in front of my children. They left for an hour or more then come back like nothing happen.
A Traveler, us2 night trip
Quality Inn West Springfield, West Springfield
Very Good8.0
good place in springfield
good, basic hotel stay. clean, comfortable, convenient!
Alan, us3 night trip with friends
Quality Inn West Springfield, West Springfield
Not the best
Needs renovating. Had no water in shower or faucet for at least an hour in the am while I was getting ready for an interview.
A Traveler, us1 night trip
Quality Inn West Springfield, West Springfield
Room was dirty Smell bad AC unit made loud noise all night Bathroom ceiling was missing some tiles Bathroom shower handle came off Curtains were dirty We stay for two days and we only were there to sleep but we could hear the other guest and there staff was nice Overall was blah
Deborah, us2 night trip

See all reviews

Quality Inn West Springfield, West Springfield

Is the description of this hotel not correct? Tell us