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1 room, 2 adults

Hotel Emperador, Madrid

4-star4 stars
Gran Via 53, Madrid, Madrid, 28013, Spain

4-star hotel with outdoor pool, near Gran Via Street
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
  • Price Guarantee
Very Good8.4
Great location
Great pool
Fantastic service
Good internet service
1189See all 1,189 reviews
From 2,712 reviews

TripAdvisor Traveller Rating

Hotel Emperador, Madrid

from $109
  • Standard Double Room Single Use
  • Standard Double or Twin Room
  • Triple Room
  • Standard Double Room Single Use (Not refundable)
  • Standard Double or Twin Room (Not refundable)
  • Club Room, 1 Double or 2 Twin Beds
  • Romantic Room, 1 Double Bed
  • Single Room (Interior)

What’s around Hotel Emperador, Madrid


  • In Centro
  • Gran Via Street - 1 min walk
  • Plaza de España - 4 min walk
  • Puerta del Sol - 9 min walk
  • Plaza Mayor - 10 min walk
  • Almudena Cathedral - 12 min walk
  • Royal Palace - 12 min walk
  • Madrid Rio - 16 min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 24 min drive
  • Madrid Principe Pio Station - 16 min walk
  • Madrid Recoletos Station - 21 min walk
  • Atocha Cercanías Station - 5 min drive
  • Santo Domingo Station - 1 min walk
  • Callao Station - 3 min walk
  • Noviciado Station - 4 min walk

At a glance

Key facts

Hotel size

  • This hotel has 232 rooms
  • This hotel is arranged over 10 floors


  • Check-in time 2 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Valet parking *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 1947
  • Elevator/lift
  • Rooftop terrace
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Hotel Emperador, Madrid’s small print

Also known as

  • Emperador
  • Emperador Hotel
  • Emperador Madrid
  • Hotel Emperador
  • Hotel Emperador Madrid
  • Madrid Emperador Hotel


Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

  • The seasonal pool is open from May to September.
  • Optional extras

    Self parking costs EUR 31 per night

    Valet parking costs EUR 31 per day

    Parking is available nearby and costs EUR 31 per night

    Rollaway beds are available for EUR 45.0 per day

    Breakfast is offered for an extra charge of EUR 20.90 per person (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Very Good 8.4 From 1,189 reviews

    Exceptional 10.0
    Excellent location, great service
    Excellent location , walking distance to major attractions . Everybody at the reception nice and accommodating. Special thanks to Pillar and Isabel who responded promptly to our emails and granted our requests. We arrived early and Aurelia and her colleague tried their best to check us in . The hotel is busy with groups coming and going but they take care efficiently of everybody. We had the Club room which we thought is supposed to be larger than the standard rooms but size wise they are the same. The only difference is the extra couch in the Club room. The room amenities could improve . We felt the need of a mirror in the room, not only in the bathroom, some hooks or shelves in the bathroom, and or the room. We stayed for 6 nights and couldn’t unpack our luggages from lack of space. The breakfast was just ok, and we found it overpriced, at € 20 per person, compared to other hotels. Otherwise no complaints. We will definitely book the Emperador hotel on our next visit to Madrid
    Emanuela, usRomance trip
    Poor 2.0
    Hotel is a old run down, dirt and doesn’t know what the word customer service means.
    David, usFamily trip
    Good 6.0
    Not worth the money.
    The hotel is dated and the rooms are small and need to be updated. Bathroom is small and the shower door leaks. Asked the maids to make the bed for two people so we wouldn’t be separated by different sheet sets but they just brought more pillows. The pool was closed for a private event all day one day with no notice to guests and it was hot weather.
    us2 night romance trip
    Poor 2.0
    Avoid Standard/Basic rooms!
    Paper thin walls and cleanliness is questionable. Pool access was closed even though a sign posted by the door says it should be open? As other reviewers stated, it seems all the money went into the lobby or roof bar/pool. Would NOT consider this a 4-star hotel by any means. We booked a standard double room, it is possible that the higher tier rooms are better? Regardless we will not be returning.
    Henry, usRomance trip
    Exceptional 10.0
    Extraordinary hotel with a perfect localization.
    Angel, usRomance trip

    Hotel Emperador, Madrid

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