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All properties in Cleveland, Ohio, United States of America
All properties in Cleveland, Ohio, United States of America

Stay Alfred at Flats East, Cleveland

1055 Old River Road, Cleveland, OH, 44113, United States of America

Apartment with kitchen, near Cleveland Convention Center
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 4 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • Make sure you have your lock box code ready. Our first time there and its nothing like…Aug 11, 2019
  • Apartment was awesome, close to stadium, although not as close as website says, and price…Jun 18, 2019

Stay Alfred at Flats East, Cleveland

from $82
  • Standard Apartment, 1 Bedroom
  • Standard Apartment, 2 Bedrooms

What’s around Stay Alfred at Flats East, Cleveland

Landmarks

  • In Downtown Cleveland
  • FirstEnergy Stadium - 12 min walk
  • Great Lakes Science Center - 13 min walk
  • Rocket Mortgage FieldHouse - 17 min walk
  • Rock and Roll Hall of Fame - 17 min walk
  • Progressive Field - 22 min walk
  • Cleveland Convention Center - 10 min walk
  • Lake Erie - 10 min walk

Getting around

  • Cleveland, OH (BKL-Burke Lakefront) - 5 min drive
  • Cleveland, OH (CLE-Hopkins Intl.) - 16 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 20 min drive
  • Cleveland Station - 15 min walk
  • Tower City-Public Square Station - 11 min walk
  • West 25th-Ohio City Station - 28 min walk

At a glance

Key facts

Size

  • 10 apartments

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM
There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transportation

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Things to do
  • Outdoor seasonal pool
  • 24-hour fitness facilities
Facilities
  • Elevator

In the apartment

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Freshen up
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher

Stay Alfred at Flats East, Cleveland’s small print

Also known as

  • Stay Alfred Flats East Apartment Cleveland
  • Stay Alfred Flats East Apartment
  • Stay Alfred Flats East Cleveland
  • Stay Alfred Flats East

Policies

  • The seasonal pool is open from May to September.
  • Guests can rest easy knowing there's a smoke detector on site.

    Optional extras

    Self parking costs USD 10.00 per day with in/out privileges

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Good 7.2 From 10 reviews

    Very Good 8.0
    Not happy with waiting to check in.
    Everything about the hotel room was nice, We were 30 min late to check in and our room was not ready yet.
    John, usTrip with friends
    Fair 4.0
    Loud: near railroad & above 2 restaurants/bars
    The apartment was very clean and modern. There were no blinds in the living/dining, There were some shoe prints on the floor leading to the balcony. It was obvious they did not check nor clean the floor that day. The beds did not have a second sheet on them. No additional sheets in the closet. I paid a cleaning fee for two days. No one came to clean. Why was I charged a cleaning fee? Our checkin time was 3pm. We arrived early. At 3pm, our apartment was not ready. I received many messages about checkin procedures. No one notified me of the delay. It would have been only appropriate to inform me of the delay so I could have utilized my time doing something else other than waiting. I received one room key. The issue is we planned to do different things at different times. The one key made this impossible. To lock the door you NEED THE KEY. If you don't have the key you can't lock the door so you can't leave the apartment. Also, if you don't have the key fob you can't use the elevator. Not everyone can walk up & down four flights of stairs with bags/etc. Last, it's very loud at night. There's a railroad near and the property is located above two restaurants/bars. If I had known this in advance, I would have planned accordingly or not even stayed at this property. You need to disclose the key limits, no one on site and the noise; so potential customers can make an informed decision about staying at your property. My overall experience was not positive and I cannot recommend.
    Angelita, us2 night family trip
    Fair 4.0
    Great apartment with horrible customer service
    While we definitely enjoyed a great spacious apartment located at walking distance from the downtown, we were hugely disappointed by the customer service. We arrived on Saturday and it took me about 30 min to find the key- it wasn't in the locker. The kitchen didn't have tea/coffee mugs- I reported the problem in the evening. It took multiple calls to get the mugs on Tuesday, 4 days later. The free internet that was advertised didn't work. I called 3 times throughout our 5 days stay and was given "we are working on it" excuse. It did work a few doors down the hall. Every call was 15-20 min wait on line. The online chat was faster but useless. Bottom line- rent at your own risk- in case of a problem, there is nobody to take care of it.
    us5 night family trip
    Exceptional 10.0
    Cleveland Rocks
    Great place to stay for the weekend. Great bars and restaurants right next door. $10 Uber rides to pretty much any place downtown.
    Mark, usRomance trip
    Fair 4.0
    Very Disappointing Experience
    We would never stay here again. First, there is no signage outside the building so we weren't sure if we were at the right place and had to ask a nearby parking attendant. Second, the lockbox holding the keys was broken and it took 45 minutes to check in. Stay Alfred has no people on site - you need to call an 800 number to get help but no one answers the phone. When we finally got to our room, we were missing bedding, coffee cups and there were no lightbulbs in the lamps. Once again we called Stay Alfred, they apologized and said they would take care of it. We were there three days and they never took care of anything. There were poop speckled in the toilet bowl when we arrived and the pans in the cupboard were dirty. The hallways were absolutely filthy and no one vacuumed them in the three days we were there. Last, but not least, we booked the room for $95 per night but, with no indication beforehand, they jacked our rate to $145 per night. No one could explain why but no one budged on the price, either. All that being said, the apartment was spacious and comfortable. The biggest problem with Stay Alfred is that they have no one on site and their phone response is terrible. As I said, we would NEVER stay at a Stay Alfred facility again.
    Gotdon, us3 night family trip

    Stay Alfred at Flats East, Cleveland

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