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Mandarin Oriental Hyde Park, London

Photo gallery for Mandarin Oriental Hyde Park, London

Exterior
Indoor pool
Indoor pool
Indoor pool
Junior Suite, 1 King Bed (Hyde Park) | Minibar, in-room safe, desk, blackout curtains

Overview of Mandarin Oriental Hyde Park, London

Mandarin Oriental Hyde Park, London

5.0 star property
Luxury hotel with 3 restaurants, near Hyde Park

8.6/10 Fabulous

180 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Pet-friendly
  • Gym
  • Non-smoking
Map
66 Knightsbridge, London, England, SW1X 7LA

Guests rated this location 9.5/10 - Exceptional

Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • WiFi in the lobby
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Massage/treatment rooms
For families
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In London City Centre
  • Hyde Park - 2 min walk
  • Royal Albert Hall - 17 min walk
  • Marble Arch - 17 min walk
  • Natural History Museum - 17 min walk
  • Buckingham Palace - 17 min walk
  • Oxford Street - 18 min walk
  • Piccadilly Circus - 25 min walk
  • Leicester Square - 29 min walk
  • Trafalgar Square - 31 min walk
  • Big Ben - 33 min walk

Getting around

  • Heathrow Airport (LHR) - 34 min drive
  • London (LCY-London City) - 42 min drive
  • London (LTN-Luton) - 43 min drive
  • Gatwick Airport (LGW) - 84 min drive
  • London Victoria Rail Station - 19 min walk
  • London (ZEP-Victoria Train Station) - 20 min walk
  • London Paddington Station - 27 min walk
  • Knightsbridge Underground Station - 1 min walk
  • Hyde Park Corner Underground Station - 7 min walk
  • Sloane Square Underground Station - 15 min walk

Restaurants

  • Mr Chow - 2 min walk
  • Nusr-Et Steakhouse London - 2 min walk
  • The Hyde Bar - 2 min walk
  • Masgouf - 2 min walk
  • Buddha Bar - 2 min walk
Map

About this property

Mandarin Oriental Hyde Park, London

At Mandarin Oriental Hyde Park, London, you'll be a short five-minute drive from Hyde Park and Big Ben. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or manicures and pedicures, and The Aubrey, one of 3 restaurants, serves Japanese cuisine and is open for dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a 24-hour fitness centre. Fellow travellers say great things about the nearby shopping and walkable location. The property is only a short walk to public transportation: Knightsbridge Underground Station is steps away and Hyde Park Corner Underground Station is 7 minutes.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Lithuanian, Malay, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 181 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Secured covered on-site valet parking (GBP 60.00 per night)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • Arabic
  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Lithuanian
  • Malay
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Swedish
  • Turkish
  • Ukranian

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers

Sleep well

  • Blackout curtains
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi (surcharge)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 13 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

The Aubrey – This sushi bar specialises in Japanese cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar.
Dinner by Heston – This restaurant specialises in British cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). 2-star Michelin rating. Reservations are required. Open daily.
The Rosebery – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Mandarin Bar – This cocktail bar only serves light fare. Open daily.

Awards and affiliations

Mandarin Oriental Hyde Park, London is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for GBP 15 per day (rates may vary)
  • WiFi is available in public areas for GBP 15 per day (rates may vary)
  • English breakfast is offered for an extra charge of approximately GBP 38.00 per person

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for GBP 75.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 150.00 per pet, per stay

Parking

  • Covered valet parking costs GBP 60.00 per night

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Policies

<p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Mandarin Oriental Hyde Park Hotel London
Mandarin Oriental Hyde Park Hotel
Mandarin Oriental Hyde Park London
Mandarin Oriental Hyde Park
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London Mandarin Oriental
Mandarin Oriental Hyde Park, London England
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Mandarin Oriental Hyde Park London Hotel
Mandarin Oriental Hyde Hotel
Mandarin Oriental Hyde
Mandarin Oriental Hyde Park London England
Mandarin Oriental Hyde Park, London Hotel
Mandarin Oriental Hyde Park, London London
Mandarin Oriental Hyde Park, London Hotel London

Frequently asked questions

Does Mandarin Oriental Hyde Park, London offer free cancellation for a full refund?
Yes, Mandarin Oriental Hyde Park, London does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mandarin Oriental Hyde Park, London?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mandarin Oriental Hyde Park, London?
Yes, there's an indoor pool.
Are pets allowed at Mandarin Oriental Hyde Park, London?
Yes, pets are welcome. There's a charge of GBP 150.00 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Mandarin Oriental Hyde Park, London?
Yes. Valet parking costs GBP 60.00 per night.
What are the check-in and check-out times at Mandarin Oriental Hyde Park, London?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Mandarin Oriental Hyde Park, London and nearby?
Mandarin Oriental Hyde Park, London has 2 bars, a spa and an indoor pool, as well as a 24-hour fitness centre and a picnic area.
Are there restaurants at or near Mandarin Oriental Hyde Park, London?
Yes, there are 3 on-site restaurants, featuring al fresco dining and Japanese cuisine.
What's the area around Mandarin Oriental Hyde Park, London like?
Mandarin Oriental Hyde Park, London is in London City Centre, a short 1-minute walk from Knightsbridge Underground Station and 17 minutes' walk from Buckingham Palace. Travellers say that the local area is very walkable perfect for shopping.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.9/10

Amenities

8.3/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Fair

Didn’t sleep as the beds are terrible.
We stopped at this hotel fro the one night after arriving back from a flight from Dubai. The hotel is well fitted but the major issue is the bed - it was like sleeping on a slab of concrete. When I mentioned to reception taht we hadnt slept they said they would update our profile and put a topper on the bed. I wouldn’t risk staying at this hotel again untill they sort the beds out. Stay her if you want a nice hotel but aren’t bothered about having a good nights sleep.
David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Antony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ekaterina, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rohit, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Benjamin, 1-night trip with friends
Verified Expedia guest review

6/10 Good

Jose Eduardo, 2-night trip
Verified Expedia guest review

2/10 Poor

Likes: Location, gym is ok Dislikes: Plenty. I’ll just share 1 thing that happened. The icing on the cake as it were… I was in the gym around 9:30pm one night and had to use the restroom. The door to the pool area was locked. I looked around and there was nobody to be found. Inside the room behind the door labeled “movement” there is a single bathroom. So I decided to use it really fast so I could get going again. As I was about to use it (locked inside already) someone started (aggressively) pounding on the door. I thought it might be an emergency or something by the sound of it so I quickly opened the door to see what was going on. The person that worked down there, a thin dark haired woman, started yelling at me and was visibly angry. “You cannot use this it closes at 9:30.” Or something along those lines with plenty of complaining and anger and frustration. I was shocked. As a guest at a 5 star hotel (or any other hotel I’ve ever stayed at in my entire life) I’ve never experienced being yelled at by an employee. The fact that it was for something benign made it worse. There were plenty of other jaw-dropping things that happened as well. I heard employees talking about other customers calling them a “nuisance.” No you can’t do this, sorry but that’s not available (when it was later verified available) and so on. I feel like the company culture of this location is really bad. Management just allows it, so employees keep doing it. Service isn’t priority.
Eric, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

8/10 Very good

JL, 2-night family trip
Verified Hotels.com guest review