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University Plaza Hotel and Convention Center Springfield, Springfield

3.5 stars3.5 stars
333 S John Q Hammons PkwySpringfieldMO65806United States of America, 800-491-6126
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Excellent4.1 / 5
Room
Room is all right
Location
Great location
Bar and Beverages
Bar is awesome
Pool
Great pool
667See all 667 Hotels.com reviews
From 969 reviewsTripAdvisor Traveller Rating

University Plaza Hotel and Convention Center Springfield, Springfield

Hotel Info: 866-539-8117

from $95
  • Suite, 1 Bedroom, Non Smoking
  • Standard Room, 2 Queen Beds
  • Standard Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed with Sofa Sleeper

At a glance

Key facts

Hotel size

  • This hotel has 267 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 4 PM-4 PM
  • Check-out time is noon
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Minimum check-in age is 21

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle at scheduled times

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • University Plaza Hotel Springfield
  • University Plaza Springfield
  • University Plaza Hotel
  • University Plaza

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Mandatory fees

Deposit: USD 50.00 per night

Optional extras

Early check-in can be arranged for an extra charge of USD 25.00

Late check-out can be arranged for an extra charge of USD 25.00

Rollaway beds are available for USD 10 per night

Full breakfast is offered for an extra charge of USD 9.95 for adults and USD 4.95 for children (approximately)

Pets are allowed for an extra charge of USD 25 per pet, per stay

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golf lessons available nearby
  • Golfing nearby
  • Outdoor pool
  • Spa tub
Working away
  • Business center
  • Conference space
  • Meeting rooms 40
Services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Grove Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Terrace Grille - This restaurant serves breakfast, lunch, and dinner. Happy hour is offered. Open daily.

Q Street Perk - This coffee shop specializes in American cuisine. Open daily.

University Plaza Hotel and Convention Center Springfield, Springfield’s small print

Also known as

  • University Plaza Hotel Springfield
  • University Plaza Springfield
  • University Plaza Hotel
  • University Plaza

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Mandatory fees

Deposit: USD 50.00 per night

Optional extras

Early check-in can be arranged for an extra charge of USD 25.00

Late check-out can be arranged for an extra charge of USD 25.00

Rollaway beds are available for USD 10 per night

Full breakfast is offered for an extra charge of USD 9.95 for adults and USD 4.95 for children (approximately)

Pets are allowed for an extra charge of USD 25 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 667 reviews

University Plaza Hotel and Convention Center Springfield, Springfield
Excellent4.0 / 5
One of the best hotels in Springfield!
Nice hotel....I had a suite and it was very comfortable!!
3 night business trip
University Plaza Hotel and Convention Center Springfield, Springfield
Excellent4.0 / 5
last minute weekend away
I think the fan on our AC wasn't working however the weather was fairly cool that weekend, so the room wasn't uncomfortable. The room was clean. We did like that there was a door separating the sitting room from the bedroom area. It blocked any hallway noise that night. There were quite a few teens (prom and ball teams) in the hotel that night so there was quite a bit of activity in the common areas. We used the free shuttle service to visit downtown. Jim was helpful with suggestions and history of the area.
1 night romance trip
University Plaza Hotel and Convention Center Springfield, Springfield
Poor1.0 / 5
Disappointed
The trip started off with the hotel not being able to check us in when we arrived, said they would call when the room was ready for us (after 5). They also changed our reservations from 2 queen to a king and sofa sleeper, which does not really work for 4 men. When my wife called to check on this (before we had been checked in), she was told that hotels.com are the ones that messed up the room (even though confirmation said 2 queens) and they could not do anything about it or give us a refund so we could stay somewhere else. No apology or anything. The other complaint we had was that everything costs extra (bottled water in the room was $3). This hotel was the closest one to our venue, but next time we will stay somewhere else.
1 night trip with friends
University Plaza Hotel and Convention Center Springfield, Springfield
Outstanding5.0 / 5
Best Hotel in Down Town SpringField
Fantastic upscale hotel and Spa! All modern amenities, great location, and great rates.
2 night business trip
University Plaza Hotel and Convention Center Springfield, Springfield
Good3.0 / 5
Inconsistent experiences
We have stayed at the Plaza two times in the past six weeks the first time, all aspects of the hotel - room, cleanliness, service, staff -- were great. The second time, however, they were not. Room wasn't really clean. Bottom of shower was gray to black. Bath tile was textured and looked like it hadn't been scrubbed for years. We got no housekeeping service our first night and had to go ask for dry towels at fron desk, where we received no apology. Upon departure, a manager I'd give us about a 15% credit on our card to make up for the disappointments we experienced.
2 night romance trip

See all reviews

University Plaza Hotel and Convention Center Springfield, Springfield

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