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University Plaza Hotel and Convention Center Springfield, Springfield

3.5 stars
333 S John Q Hammons PkwySpringfieldMO65806United States of America, ‏800-491-6126
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Excellent4.1 / 5
  • Second time at this hotel within three months, and what a difference a room makes. Last…Aug 21, 2016
  • Could use more gym items, no free weightsAug 7, 2016
600See all 600 Hotels.com reviews
From 796 reviewsTripAdvisor Traveller Rating

University Plaza Hotel and Convention Center Springfield, Springfield

Hotel Info: 866-539-8117

from $109
  • Suite, 1 Bedroom, Non Smoking
  • Standard Room, 2 Queen Beds
  • Standard Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed with Sofa Sleeper

At a glance

Key facts

Hotel size

  • This hotel has 267 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 4 PM-4 PM
  • Check-out time is noon
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle at scheduled times

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • University Plaza Hotel Springfield
  • University Plaza Springfield
  • University Plaza Hotel
  • University Plaza

Policies

Children under 18 years old are not allowed in the spa without adult supervision.

Mandatory fees

Deposit: USD 50.00 per night

Optional extras

Early check-in can be arranged for an extra charge of USD 25.00

Late check-out can be arranged for an extra charge of USD 25.00

Rollaway beds are available for USD 10 per night

Full breakfast is offered for an extra charge of USD 9.95 for adults and USD 4.95 for children (approximately)

Pets are allowed for an extra charge of USD 25 per pet, per stay

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golf lessons available nearby
  • Golfing nearby
  • Outdoor pool
  • Spa tub
Working away
  • Business center
  • Conference space
  • Meeting rooms 40
Services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Special features

Spa

Grove Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Terrace Grille - This restaurant serves breakfast, lunch, and dinner. Happy hour is offered. Open daily.

Q Street Perk - This coffee shop specializes in American cuisine. Open daily.

University Plaza Hotel and Convention Center Springfield, Springfield’s small print

Also known as

  • University Plaza Hotel Springfield
  • University Plaza Springfield
  • University Plaza Hotel
  • University Plaza

Policies

Children under 18 years old are not allowed in the spa without adult supervision.

Mandatory fees

Deposit: USD 50.00 per night

Optional extras

Early check-in can be arranged for an extra charge of USD 25.00

Late check-out can be arranged for an extra charge of USD 25.00

Rollaway beds are available for USD 10 per night

Full breakfast is offered for an extra charge of USD 9.95 for adults and USD 4.95 for children (approximately)

Pets are allowed for an extra charge of USD 25 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 600 reviews

University Plaza Hotel and Convention Center Springfield, Springfield
Excellent4.0 / 5
Walked to Concert at JQH arena!
Close to ballpark and JQH arena, thanks
1 night family trip
University Plaza Hotel and Convention Center Springfield, Springfield
Poor1.0 / 5
Very unhappy
Very poor. Took 3 tries to get in the room and they finally had to reprogram the door. Had to have them come and fix ac as it was not working. Was charged 50$ incidental fee that still after one week has not been returned-seems pretty high for a cup of coffee! When we inquired about breakfast we were told we needed to order a voucher online! Finally after 3 attempts were able to get for 12$ each - made waffles that the batter had turned sour.When they came to fix ac they went into the bathroom and through our things. Really ruined our experience.
1 night romance trip
University Plaza Hotel and Convention Center Springfield, Springfield
Outstanding5.0 / 5
Love the Starbucks!
Very friendly staff. Nice to have a Starbucks in the lobby. While not complementary, the breakfast was great. The hotel was set up similar to an Embassy Suites, and was Very clean.
1 night trip with friends
University Plaza Hotel and Convention Center Springfield, Springfield
Good3.0 / 5
Won't go back.
We booked a king. When we checked in they were out of kings so they put us in a double WITHOUT saying anything. When we checked out they charged me for the entire room which I had already pre-paid on hotels.com
1 night romance trip
University Plaza Hotel and Convention Center Springfield, Springfield
Excellent4.0 / 5
Skip the breakfast
Skip Breakfast....It does not come with your room. It is $9.95 for the full buffet. It is similar to what is offered for free at other hotels but not even as good. It should be free as you will leave feeling disappointed.
1 night business trip

See all reviews

University Plaza Hotel and Convention Center Springfield, Springfield

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