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All properties in Springfield, Missouri, United States of America
1 room, 2 adults

University Plaza Hotel and Convention Center Springfield, Springfield

3.5-star3.5 stars
333 S John Q Hammons Pkwy, Springfield, MO, 65806, United States of America

3.5-star hotel with outdoor pool, near Missouri State University
  • Free WiFi in lobby and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Location
Great location
Service
Fantastic service
Breakfast
Breakfast is average
Value
Fairly good value for money

University Plaza Hotel and Convention Center Springfield, Springfield

from $86
  • Standard Room, 1 King Bed
  • Standard Room, 2 Queen Beds
  • Executive Suite, 1 King Bed with Sofa bed
  • Room, 1 King Bed with Sofa Sleeper
  • Room, 1 King Bed, Accessible
  • Standard Room, 1 King Bed, Poolside (Expedia)

What’s around University Plaza Hotel and Convention Center Springfield, Springfield

Landmarks

  • In Walnut Street
  • Missouri State University - 5 min walk
  • Mercy Hospital Springfield - 45 min walk
  • Hammons Tower - 3 min walk
  • Springfield Expo Center - 6 min walk
  • JQH Arena - 7 min walk
  • Hammons Field - 7 min walk
  • Abou Ben Adhem Shrine Mosque - 9 min walk

Getting around

  • Springfield, MO (SGF-Springfield-Branson National) - 18 min drive
  • Free airport shuttle
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 267 rooms
  • This hotel is arranged over 9 floors

Check-in and check-out

  • Check-in time 4 PM-midnight
  • Check-out time is noon
Airport shuttle service is available on request from 7 AM to 9 PM. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only *

  • 2 per room

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Transfers

  • Free airport shuttle from 7 AM to 9 PM

Parking

  • Free self parking

Offsite

  • Free area shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 15
  • Conference space
  • Conference space size (feet) - 39000
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Terrace Grille - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner.

Q Street Perk - This coffee shop specializes in American cuisine. Open daily.

University Plaza Hotel and Convention Center Springfield, Springfield’s small print

Also known as

  • University Plaza Hotel Springfield
  • University Plaza Springfield
  • University Plaza Hotel
  • University Plaza
  • University Plaza Hotel and Convention Center Springfield Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: USD 75.00 per night

  • Resort fee: USD 8.00 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Fitness center access
  • Airport shuttle
  • Business center/computer access
  • Internet access (may be limited)

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge of USD 20.00 (subject to availability)

Facility access costs USD 6.00 per accommodation, per night. Facilities include fitness facilities and a swimming pool.

Buffet breakfast is offered for an extra charge of USD 10.95 for adults and USD 5.95 for children (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per stay

WiFi is available in guestrooms for USD 0.00 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Very Good 8.2 From 820 reviews

Good 6.0
Mom weekend
Hotel overall is great. Internet is terrible and tv not great. Food and bar staff were awesome.
theresa, usTrip with friends
Good 6.0
Watch for mold in the air vent
The hotel room was fairly clean and comfortable with the exception of the sink, which wouldn’t drain, and the air vent, which was FULL OF MOLD! We we arrived I thought there was a funky dampness in our room (the cleaning staff, or someone, had left one of those little drying machines plugged in) so I peaked around, including in the air ducts. There was a spongy material lining the duct that blows the air back into the room, and was was caked with black and grey mold. It was late night when I noticed and our baby was alseep, so I just turned off the air so it would stop blowing mold all over us. I told the front desk in the morning, and she said she would tell the cleaning people. There is no way in hell any clean service person could or would do anything about this issue... you’d have to unscrew the vent and get new parts, clean the HVAC, etc. I’m guessing the entire hotel is having his mold issue and they are just papering over it rather than truly resolving it based on other reviews. The filter was also super filthy and looked like it hadn’t been changed in years. The “salt water pool” was also murkey and smelled weird (aka dirty).
Jane, us1 night trip
Poor 2.0
Front desk staff needs better training, not customer service oriented at all. My personal CC was charged for the stay even though I had paid for the stay in full through the OTA I booked with. Rooms are not cleaned daily. Day 2, we were gone until 3 pm(we left around 7:30AM) and upon our return, the room had not been cleaned. I called down to the front desk and was advised that housekeeping has until 5 to get all the rooms cleaned. We went to the lobby and sat for approximately 2hours. The concierge (?) or bellhop approached us after we had been sitting in the lobby for quite some time and asked if we needed anything. I advised yes, our room cleaned. He then advised that rooms are not cleaned daily and that I was advised of this at check in. I assured him I was not and that if my room was not going to be cleaned, the least they could do was get some clean towels for us. Perfect example of where the staff needs to be trained better. This most definitely was a lack of communication on their part. Day 3- no hot water. Hotel is ok, however it no longer meets my standards as their ideal standards have been lowered. We have stayed here before, but will not return. Look elsewhere and if possible, book the Vandivort instead!
us3 night trip
Good 6.0
Eh, not great
The hotel has made a lot of improvements to the common areas (coffee shop and nicely renovated lobby / halls). I was hoping this would mean the rooms were also updated, which was not the case. The 2 rooms that we saw were both still shabby carpet, possibly some new furniture, but still old nasty bathroom tile, many nicks in doors and woodwork, ceiling old popcorn (ugh) and many yucky spots. The tub was stained and did not drain well. The first room we were placed in had no hot water. So we had to move after having unpacked and gotten situated the entire family and dog late in the evening. A good hotel would have done something for us for this inconvenience, but that did not happen. The second room, while it had hot water was exactly the same, shabby at best. It did appear that the couch and chair were potentially updated, but for the price they are now charging for pet cleaning fees ($25/day), I would have expected the rooms to be nicer. We have stayed at this hotel on and off for years because they have 2 nice pools (1 indoor, 1 outdoor) and used to have a nice breakfast which was included with the stay, but that is no longer the case. $12 for adults and $7 for children for breakfast now. The hotel was absolutely dead over the Christmas holiday (which was never the case before) and I can see why. Wifi was also terrible which is very odd considering the low number of guests. We will think twice before booking here again.
Shannon, us3 night family trip
Very Good 8.0
Great place, just get dinner somewhere else
Nice stay, but.... Food in the lobby area took over an hour. No one told us it was last call, so we were not able to get a refill for dinner. And to top it off, the food had no taste. The room was great, except the door the the toilet/shower swings in and it takes makes it difficult to actually get in the shower.
James, us1 night romance trip

University Plaza Hotel and Convention Center Springfield, Springfield

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