Guests
All properties in Knoxville, Tennessee, United States of America

Marriott Knoxville Downtown

Family-friendly hotel in Downtown Knoxville with indoor pool and restaurant

  • Free WiFi

Image gallery

  • Marriott Knoxville Downtown
  • Marriott Knoxville Downtown
  • Indoor Pool
  • Executive Suite, 2 Bedrooms, Non Smoking - Living Area
  • Marriott Knoxville Downtown
Marriott Knoxville Downtown. Image 1 of 18
1 / 18Marriott Knoxville Downtown
525 Henley St, Knoxville, 37902, TN, United States of America
8.2.Very Good.
  • Very close to the Sunsphere and the World Fair Park.

    Jul 3, 2020

  • The hotel is barely open due to Covid. That aside the beds were really old and…

    Jun 28, 2020

See all 403 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures

Guests rated location

Walkable
Convenient
Safe
Dining options
Easy parking
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 286 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free area shuttle

For families

  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

What’s around

  • In Downtown Knoxville
  • Knoxville Convention Center - 1 min walk
  • Charles Krutch Park - 5 min walk
  • Tennessee Theatre - 6 min walk
  • St. John's Episcopal Cathedral - 6 min walk
  • East Tennessee History Center - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • City Room, Multiple Beds, Non Smoking, City View
  • Club Suite, 1 King Bed, Non Smoking
  • Executive Room, 1 Double Bed, Non Smoking
  • Executive Room, Multiple Beds, Non Smoking, City View
  • Executive Room, 1 King Bed, Non Smoking
  • City Room, 1 King Bed, Non Smoking, City View
  • Room, Multiple Beds, Non Smoking, Garden View
  • Room, 1 King Bed, Non Smoking, Garden View
  • City Room, 1 King Bed, Non Smoking, City View
  • Club Suite, 1 Bedroom, Non Smoking

What’s around

Landmarks

  • In Downtown Knoxville
  • Knoxville Convention Center - 1 min walk
  • Charles Krutch Park - 5 min walk
  • Tennessee Theatre - 6 min walk
  • St. John's Episcopal Cathedral - 6 min walk
  • East Tennessee History Center - 6 min walk
  • First Baptist Church - 7 min walk
  • Knoxville Museum of Art - 7 min walk
  • Tennessee Vallley of Authority - 7 min walk
  • Sunsphere Tower - 7 min walk
  • Market Square - 7 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 18 min drive
  • Free area shuttle
map
See on map
525 Henley St, Knoxville, 37902, TN, United States of America

At a glance

Hotel size

  • This hotel has 286 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Restrictions apply*
  • 1 per room (up to 25 lbs)

Internet

  • Free wired Internet access in public areas
  • Free WiFi (speed: 25+ Mbps) and wired Internet access in rooms

Parking

  • Onsite self parking (fees apply)
  • Onsite RV/bus/truck parking (fees apply)

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Self-serve breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 16000
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Breakfast costs between USD 10 and USD 15 per person (approximately)

Children and extra bedsPay at property

  • Rollaway beds are available for USD 10.0 per night

PetsPay at property

  • Pets are allowed for an extra charge of USD 50.00 per pet, per stay
  • Contact the property at the number on the booking confirmation for details on pet restrictions

ParkingPay at property

  • Self parking is available for an extra charge
  • RV/bus/truck parking is available for an extra charge

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 8 AM to 11 PM

Hygiene and cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted.

Also known as

  • Holiday Inn Fair
  • Marriott Knoxville Knoxville
  • Holiday Inn Knoxville Downtown
  • Marriott Knoxville Downtown Hotel
  • Marriott Knoxville Downtown Knoxville
  • Holiday Inn Knoxville World's Fair Park
  • Marriott Knoxville Downtown Hotel Knoxville
  • Holiday Inn World's Fair
  • Holiday Inn World's Fair Hotel
  • Holiday Inn World's Fair Hotel Knoxville Park
  • Holiday Inn Knoxville Downtown Hotel
  • Holiday Inn Knoxville Downtown

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Marriott Knoxville Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 10.00. RV/bus/truck parking is available.
  • Yes, there's an indoor pool. Guests have pool access from 8 AM to 11 PM.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 25 lbs per pet. There's a charge of USD 50.00 per pet, per stay.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-out is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Pete's Coffee Shop (3-min walk), French Market Crêperie (4-min walk), and Balter Beer Works (6-min walk).
  • Marriott Knoxville Downtown has an indoor pool and a fitness center.
8.2.Very Good.
  • 8.0.Very Good

    We had a short one night stay...Front desk service was great. Normal facilities and room. Bathroom situation could be better...Over all, Location was Awesome, Parking was Great.

    1 night business trip, Jun 24, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    The front desk was nice the space clean but old

    1 night family trip, Jun 21, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Never again

    The bathroom was so small. The bed was so hard we barely slept. There was a terrible urine smell in the hallway. The indoor pool which was advertised was closed for renovations but noone told us. I don't recommend this place at all. It was my first time with holiday inn and my last time

    Dominic, 1 night trip, Jun 20, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Stayed during Covid, which made me nervous as it was the first night I wasn't staying at my house. Hotel room was clean, front desk was helpful and all wore masks. I stayed at this hotel as it has 2 destination Tesla chargers and I was in the middle of a 12 hour drive. When I arrived at the hotel at 9pm there were 2 cars on the chargers, checked at 11pm and they were still there. Still there at 8am. Hotel does not require Tesla's to move their cars once charging which is very frustrating. Chargers are shared with neighbor hotel the Tennesseen. Head out to the super chargers 13 miles away.

    Lynn, 1 night family trip, Jun 19, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Was great would definitely stay there again in the future

    2 night trip with friends, Jun 19, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The rooms are nice! The bed is so comfy. The staff is so nice. We’ll be staying again!

    Tiff, 1 night romance trip, Jun 19, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Good

    The room was clean, maybe needs some updating. Quiet for being downtown and the check in was easy and fast. The pool wasn’t open sadly.

    Royal, 1 night trip, Jun 12, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Super great staff but decor needs an update. No breakfast and no swimming pool but that is for COVID19 reasons.

    1 night family trip, Jun 12, 2020

    Verified Expedia guest review

  • 6.0.Good

    The hotel room is little outsdated and bathrooms are small.

    1 night family trip, Jun 12, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice hotel, excellent location. I would definitely stay at this hotel again.

    Jen, 1 night family trip, Jun 12, 2020

    Verified Expedia guest review

See all 403 reviews