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Park Hyatt Tokyo

Luxury hotel with full-service spa, connected to a rail/subway station, near The Tokyo Metropolitan Government

  • Free WiFi
From
$327

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  • Park Hyatt Tokyo
  • Park Hyatt Tokyo
  • Indoor Pool
  • Indoor Pool
  • Park Hyatt Tokyo
Park Hyatt Tokyo. Image 1 of 91
1 / 91Park Hyatt Tokyo
3-7-1-2 Nishi Shinjuku, Tokyo, 163-1055, Tokyo-to, Japan
9.6.Exceptional.
  • As expected of a five-star property, everything exceeded expectations.

    Feb 16, 2020

  • Three words: Lost in Translation It is so awesome to take time in the building that is…

    Jan 24, 2020

See all 289 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Walkable
Convenient
Transportation options
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 177 guestrooms
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available

What’s around

  • In Shinjuku
  • Shinjuku Gyoen National Garden - 21 min walk
  • Meiji Jingu Shrine - 21 min walk
  • Yoyogi Park - 26 min walk
  • Tokyo National Olympic Stadium - 33 min walk
  • The Tokyo Metropolitan Government - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed (View)
  • Standard Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Double Beds
  • Luxury Suite, 2 Double Beds (Park)
  • Standard Room, 2 Double Beds
  • Luxury Suite, 1 King Bed (Park)

What’s around

Landmarks

  • In Shinjuku
  • Shinjuku Gyoen National Garden - 21 min walk
  • Meiji Jingu Shrine - 21 min walk
  • Yoyogi Park - 26 min walk
  • Tokyo National Olympic Stadium - 33 min walk
  • The Tokyo Metropolitan Government - 6 min walk
  • New National Theatre Tokyo - 10 min walk
  • Tokyo Opera City Concert Hall - 10 min walk
  • Isetan Department Store Shinjuku - 18 min walk
  • Robot Restaurant - 22 min walk
  • Tokyo Metropolitan Gymnasium - 30 min walk

Getting around

  • Narita Intl. Airport (NRT) - 53 min drive
  • Haneda Airport (HND) - 40 min drive
  • Hatsudai Station - 12 min walk
  • Shinjuku Station - 12 min walk
  • Sangubashi Station - 13 min walk
  • Tochomae Station - 8 min walk
  • Nishi-shinjuku-gochome Station - 11 min walk
  • Nishi-shinjuku Station - 14 min walk
  • Free area shuttle
  • Airport pick-up service
map
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3-7-1-2 Nishi Shinjuku, Tokyo, 163-1055, Tokyo-to, Japan

At a glance

Hotel size

  • This hotel has 177 rooms
  • This hotel is arranged over 52 floors

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Additional fees apply to children 13 years old and younger for breakfast and other meals when sharing existing bedding.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (JPY 4800 per night)
  • Onsite valet parking (JPY 5000.00 per night)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Full breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Health club
  • Spa tub
  • Steam room
  • Sauna

Working away

  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 560
  • Conference space size (meters) - 52
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1994
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English
  • French
  • German
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Individually decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Hair dryer

Be entertained

  • 37-inch flat-screen TV
  • Pay movies
  • Digital TV channels
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

クラブ オン ザ パーク has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

New York Grill - This restaurant serves lunch and dinner.

Giandole - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.

Kozue - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

The Peak Lounge - This café serves lunch and light fare. Happy hour is offered.

Delicatessen - This delicatessen serves brunch, lunch, and dinner.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Free bicycles on site
  • Pilates classes on site
  • Yoga classes/instruction on site

Small print

Also known as

  • Hyatt Tokyo Park
  • Park Hyatt Tokyo Tokyo
  • Park Hyatt Tokyo Hotel Tokyo
  • Park Hyatt Tokyo
  • Park Hyatt Tokyo Hotel
  • Tokyo Park Hyatt
  • Hyatt Hotel Shinjuku
  • Hyatt Tokyo
  • Park Hyatt Tokyo Hotel Shinjuku
  • Park Hyatt Tokyo Shinjuku
  • Park Hyatt Tokyo Hotel

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs JPY 4800 per night

Valet parking costs JPY 5000.00 per night

RV/bus/truck parking is available for an extra charge

Full breakfast is offered for an extra charge of JPY 6325 for adults and JPY 3162 for children (approximately)

Airport shuttle service is offered for an extra charge of JPY 3200 per person

Airport shuttle service for children up to age 12 costs JPY 1600

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 6:30 AM to 9:00 PM.

Guests under 16 years old are not allowed in the spa.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Park Hyatt Tokyo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 4800 per night. Valet parking costs JPY 5000.00 per night. RV/bus/truck parking is available.
  • Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 9:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Yes, there are 3 onsite restaurants, featuring French cuisine. Nearby restaurants include Zauo Fishing Restaurant (3-min walk), New York Bar (4-min walk), and NS Building (4-min walk).
  • Yes, a shuttle from the airport to the hotel is available from 7:30 AM to 9:30 PM at scheduled times. The charge is JPY 3200 per person.
  • Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes Pilates and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Park Hyatt Tokyo also has 2 bars and an indoor pool, as well as a sauna and a steam room.
9.6.Exceptional.
  • 10.0.Exceptional

    The service was amazing! Everyone was so helpful and anticipated our needs before we even asked. We celebrated a birthday here and when we got back to our room they had chocolate and flowers!

    Scout, 2 night trip with friends, Jan 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Best Service Hotel

    Park Hyatt Tokyo has the BEST service! They went above and beyond and helped us through a pinch of time. We sent a package of very valuable things through Fedex and it took a day longer in customs. We almost didn’t get our package and we needed it to arrive during our stay. Park Hyatt has someone go to Fedex an hour before they closed and picked it up for us. A huge lifesaver.

    2 night business trip, Nov 15, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very nice views and great design. Service is excellent so long axx SSA you don’t ask them anything outside their rule book

    PK, 4 night family trip, Oct 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful hotel, great restaurants and service. Staff is wonderful.

    3 night romance trip, Sep 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Attentive staff, wonderful dining options, very good pool/fitness area.

    2 night family trip, Jul 31, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Service was amazing. The staff was very friendly and welcoming. The beds were firmer than we like and they added a topper and brought us extra pillows. The room was large and well appointed. It was so nice to come back to the comfort of our room after sight seeing every day! Would definitely stay there again!

    Sarah, 6 night family trip, Jul 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The room is very nice and the staffs are very nice too However the breakfast in room service should include traditional Japanese style breakfast would be nice

    Nc, 5 night family trip, Jul 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Oasis in the middle of Tokyo

    This is a truly gorgeous hotel in every way. The room was huge and no detail was spared to make it comfortable and welcoming. The staff was attentive, helpful and very repsectful. The daily breakfast buffet was filled with Japanese and Western food and it was all delicious and fresh. And the views!! We walked the 0.5 miles to the Shinjuku station every day and could get anywhere easily and one day my friend and I walked to the Meji Shrine thru the garden close to the Park Hyatt which I strongly recommend.

    jenny, 3 night trip with friends, Jul 14, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    There were a couple of staff who were really helpful. The croissants were good.

    5 night family trip, Jul 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great service with attention to detail. Food at Girandole and New York Grill are both amazing. Awesome views from rooms as well as restaurants

    6 night family trip, Jul 2, 2019

    Verified Expedia guest review

See all 289 reviews