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MCM Eleganté Hotel & Suites, Lubbock

3.5 stars
801 Avenue QLubbockTX79401United States of America, 800-491-6126
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Good3.5 / 5
Breakfast
Tasty breakfast
Service
Fantastic service
Cleanliness
Could use a good cleaning
WiFi
WiFi system needs upgrading
517See all 517 Hotels.com reviews
From 105 reviewsTripAdvisor Traveller Rating

MCM Eleganté Hotel & Suites, Lubbock

Hotel Info: 866-539-8117

from $110
  • Standard Single Room
  • Standard Double Room
  • Room, 1 King Bed with Sofabed
  • Suite, 1 Bedroom
  • Standard Room
  • Room, 1 King Bed with Sofabed
  • Standard Room
  • Room, 1 King Bed
  • Room, 1 King Bed
  • Standard Room
  • Room, 1 King Bed with Sofabed
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 295 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 4 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle

Parking

  • Free self parking (limited)

  • Free RV/bus/truck parking

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

In the hotel

Food and drink
  • Free breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 6
  • Conference space
  • Meeting rooms 6
  • Conference space size (feet) - 15000
  • Conference space size (meters) - 1350
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Year Built 1983
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Free bottled water
More
  • Daily housekeeping

Special features

Dining

Rustler Cafe - This restaurant specializes in Tex-Mex cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Recent reviews

Good 3.5 /5 from 517 reviews

MCM Eleganté Hotel & Suites, Lubbock
Fair2.0 / 5
We did have trouble with the commode not flushing and the tub not draining as well as a broken hairdryer.
1 night family trip
MCM Eleganté Hotel & Suites, Lubbock
Excellent4.0 / 5
Great for game day...almost
The room was great except for old plumbing. The shower lacked pressure and the fixtures moved. The bed was awesome! The free hot breakfast was the best by far!!! Omelets to order, waffles, fresh biscuits, gravy, sausage and bacon!!! Only downside was we arrived at 2:30 but were not allowed to check in until 4 pm. So we had to hang out in the lobby or drive around town for an hour and a half. No early check-ins allowed, and their check-in time is later than most. There were already lots of people hanging out in the lobby so we ended up driving around town. Fortunately Starbucks was just down the street.
1 night family trip
MCM Eleganté Hotel & Suites, Lubbock
Good3.0 / 5
Good but aging hotel.
Overall it is a decent hotel. The staff was friendly and courteous. The breakfast buffet had a great selection but most of the items were cold. I mean items that should have been hot like the eggs, bacon and gravy. The omelette bar was very good on Sunday. The wifi was was slow and would constantly kick us out. The hotel was clean but it is showing its age. I still recommend this hotel for its price.
2 night business trip
MCM Eleganté Hotel & Suites, Lubbock
Fair2.0 / 5
Not impressed
It was alright. Not worth $160. Maybe worth $85. I've been to other Elegante's and they were very nice. Thought we'd be getting that for the price. Room was hot bc of window unit and not central AC.
1 night romance trip
MCM Eleganté Hotel & Suites, Lubbock
Good3.0 / 5
Go there for the breakfast ... not for the rooms.
First room and everything in it was damp and nasty because there was too much humidity in the air. Unfortunately, we didn't arrive until 1 AM so we didn't care anymore at that point. We changed rooms in the morning and got an even worse room. Same dampness and now also a mildew smell. Everything was wet again and there must have been a leak somewhere because there was water standing in the area between the room and the bathroom. Maid even made up the room but evidently did not mention it. We had another night booked but since the front desk didn't seem too concerned about our issues we decided to cancel the rest of our stay. Second time we stayed here because of the location in relation to our family, but we won't be staying there again. This hotel and its rooms are in dire need of an overhaul. Only thing good there is the breakfast buffet.
3 night romance trip

See all reviews

MCM Eleganté Hotel & Suites, Lubbock

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