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Room options

Deluxe King

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Tower Superior Double Queen

  • 409 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Tower Deluxe King

  • 413 sq ft
  • Sleeps 3
  • 1 King Bed

Tower Deluxe Double Queen

  • 413 sq ft
  • Sleeps 4
  • 2 Queen Beds

Tower Premium King

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Tower Premium Double Queen

  • 413 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Tower Superior King

  • 413 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • Sleeps 3
  • 1 King Bed

Deluxe Double Queen

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Garden Superior King

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Garden Superior Double Queen

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

At a glance

Hotel size

  • 652 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 1 total, up to 25 lbs per pet)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Grocery/convenience store
  • Children's menu

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Conference space (20000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 6 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Spa tub
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Lever door handles
  • Wheelchair-width doorways

Room amenities

Be entertained

  • Television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • LED light bulbs

Reviews

6.6

Good

6.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Very Good

The staff was very friendly. I probably wouldn’t stay here again because while it was affordable, you can hear a lot of the traffic from the street and hallways, and the towels were very hard. The room itself was pretty clean other than the coffee maker not being clean and having old creamer left in it, so it made the room smell very bad when it was turned on.
Trini, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juan, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Michele, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Poor
yesterday I was woke up by VERY loud construction going on in the room next to us couldn't stay in the room all day it didn't end I tried to talk to someone today but we had to leave before he got there and the day it happened the desk was to busy
Donna, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Stay else where!
the hotel was filthy! The photos are catfish!!! The stay was not horrendous but was not a hospitality stay by any means.... Housekeeping started knocking at 9 AM and continued to knock every 20 - 30 minutes even after telling them each time that I did not need the service and/or would be checking out at 11 AM, the check-out time. I will never stay here again!
Nikki, 2-night business trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Hotels.com guest review

2/10 Poor

Sandra, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Roxana, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Heberto, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Maurizio, 3-night business trip
Verified Hotels.com guest review