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Holiday Inn Richmond South - City Gateway, Richmond

3-star3 stars
4303 Commerce RoadRichmondVA23234United States of America

Family hotel in Richmond with outdoor pool, restaurant
  • Free WiFi and free parking
Great location
Good internet service
Quite clean
Food could be better
430See all 430 reviews
From 281 reviewsTripAdvisor Traveller Rating

Holiday Inn Richmond South - City Gateway, Richmond

from $89
  • Standard Room
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Room, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible (Roll-In Shower)
  • Room, 1 King Bed, Accessible (Hearing)
  • Room, Accessible (Roll-In Shower)
  • Room, 2 Queen Beds, Accessible (HEARING)
  • Suite, Accessible, Bathtub (MOBILITY)

At a glance

Key facts

Hotel size

  • This hotel has 167 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 3 PM-2 AM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others


  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Free self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Playground on site
  • Golfing nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 3900
  • Conference space size (meters) - 351
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Sporting News Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Holiday Inn Richmond South - City Gateway, Richmond’s small print

Also known as

  • Holiday Inn Bells
  • Holiday Inn Bells Hotel
  • Holiday Inn Bells Hotel Richmond South Road
  • Holiday Inn Richmond South City Gateway Hotel
  • Holiday Inn Richmond South-Bells Road Hotel Richmond
  • Holiday Inn Richmond South Bells Road Hotel
  • Holiday Inn Bells Road Hotel
  • Holiday Inn Bells Road
  • Holiday Inn Richmond South City Gateway


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 75.00 per stay

Optional extras

Rollaway beds are available for USD 50.0 per night

Breakfast costs between USD 5 and USD 15 per person (approximately)

Wired Internet access is available in guestrooms for USD Free per stay (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Holiday Inn Richmond South - City Gateway, Richmond


  • Edgar Allan Poe Museum - 5.4 mi / 8.7 km
  • Virginia State Capitol - 6.2 mi / 10 km
  • Museum of the Confederacy - 6.5 mi / 10.5 km
  • St. John's Episcopal Church - 6.6 mi / 10.7 km
  • Greater Richmond Convention Center - 7 mi / 11.2 km
  • Virginia Museum of Fine Arts - 8.7 mi / 14 km
  • Science Museum of Virginia - 8.7 mi / 14 km
  • Children's Museum of Richmond - 8.8 mi / 14.2 km

Getting around

  • Richmond, VA (RIC-Richmond Intl.) - 16 min drive
  • Richmond Main Street Station - 9 min drive
  • Richmond Staples Mill Station - 16 min drive
  • Petersburg Station - 24 min drive
  • Free self parking

Recent reviews

Good 7.2 From 430 reviews

Holiday Inn Richmond South - City Gateway, Richmond
Very Good8.0
Good Stay
Affordable and close to where I needed to be the next day. The staff is friendly and as helpful as they can be.
A Traveler, us2 night trip
Holiday Inn Richmond South - City Gateway, Richmond
Disappointed and disgusted
The hotel was clean except for the pool. It was dirty and not open and that's one of the reasons I decided to go there.the bar section was terrible during breakfast time. Waited for my to go order 30 never came..asked for a refund..none of the stagg knew how to issue a refund. Was told no manger was in the entire building. I was furious. Staff told me to get food from the buffet and I was disgusted again. Inly had sausage and grits!! What kind of crap is that? Will not reserve another room there.
lea, us1 night trip
Holiday Inn Richmond South - City Gateway, Richmond
A very dirty place
Checked in than out
barton, us2 night trip
Holiday Inn Richmond South - City Gateway, Richmond
Very Good8.0
A Nice Stay!
The stay was very comfortable. The room was clean and the property afforded me a quiet and peaceful environment. The staff including the house-keeping service was very good.
A Traveler, us1 night trip
Holiday Inn Richmond South - City Gateway, Richmond
Nice but room mildew.
Ok hotel. Front desk pleasant Room very dusty smelled of old mildew and musty. Restaurant food not good.
A Traveler, us1 night trip

See all reviews

Holiday Inn Richmond South - City Gateway, Richmond

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