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Holiday Inn I 64 West End, Richmond

3.5-star3.5 stars
2000 Staples Mill RdRichmondVA23230United States of America

3.5-star hotel in Richmond with outdoor pool, restaurant
  • Free WiFi and free parking
Good7.4
Location
Great location
Service
Fantastic service
Cleanliness
Quite clean
Amenities
Amenities are not the best
205See all 205 Hotels.com reviews
From 222 reviewsTripAdvisor Traveller Rating

Holiday Inn I 64 West End, Richmond

from $76
  • Room, 2 Queen Beds, Non Smoking
  • Suite, 1 Queen Bed with Sofa bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Standard Room
  • Room, 1 King Bed, Accessible (Roll-In Shower)
  • Room, 1 King Bed, Accessible, Bathtub (MOBILITY)
  • Room, Accessible, Bathtub (MOBILITY)
  • Room, Accessible

At a glance

Key facts

Hotel size

  • This hotel has 142 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-6 AM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

  • Free RV/bus/truck parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms 5
  • Conference space size (feet) - 5061
  • Conference space size (meters) - 455
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Turndown service
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Crossroads Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Holiday Inn I 64 West End, Richmond’s small print

Also known as

  • Holiday Inn I 64 West End
  • Holiday Inn I 64 West End Hotel
  • Holiday Inn I 64 West End Hotel Richmond
  • Holiday Inn I 64 West End Richmond
  • Holiday Inn West End
  • West End Holiday Inn

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Breakfast costs between USD 5 and USD 12 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Holiday Inn I 64 West End, Richmond

Landmarks

  • Children's Museum of Richmond - 41 min walk
  • Science Museum of Virginia - 44 min walk
  • Crossroads Art Center - 1 min walk
  • Shops at Willow Lawn - 10 min walk
  • Markel Building - 11 min walk
  • Strangeways Brewing - 15 min walk
  • Virginia Museum of Fine Arts - 2.5 mi / 4.1 km
  • Virginia Historical Society - 2.3 mi / 3.7 km

Getting around

  • Richmond, VA (RIC-Richmond Intl.) - 21 min drive
  • Richmond Staples Mill Station - 6 min drive
  • Richmond Main Street Station - 9 min drive
  • Ashland Station - 21 min drive
  • Free self parking
  • Free RV, bus, and truck parking

Recent reviews

Good 7.4 From 205 reviews

Holiday Inn I 64 West End, Richmond
Very Good8.0
Great location, average hotel
The hotel was undergoing renovations, so the hotel bar was not open. The room was fine, but the pillows were lumpy. However, it was minutes from the restaurant district in Richmond, which was a real plus!
Richard, us1 night trip
Holiday Inn I 64 West End, Richmond
Fair4.0
A Substandard Holiday Inn
The hotel looked old and in disrepair. Dated. No continental breakfast or even coffee.
Gregory, us2 night trip
Holiday Inn I 64 West End, Richmond
Very Good8.0
Renovations was not listed online before I booked
I have stayed at this location before and thought it was very nice it has a restaurant and serves food til 9p so if you didn't want to leave you would be fine. But when I checked in found out renovations were starting the next day so breakfast is continental and the shuttle is gone. The point of staying at this location is because I originally thought the price for the room is good and the amenities were great. I just wish renovation information had been updated online so that I could've booked some places else.
chantal, us1 night trip
Holiday Inn I 64 West End, Richmond
Poor2.0
Dirty dirty dirty
The first room I received had not been cleaned. I notified the staff and was given another room without so much as an apology. I was shocked when I was given a second room only to find it dirty and uncleaned as well. I told the manager at which point he mumbled an apology and gave me a third room. At first glance this room appeared clean. It wasn't until I pulled the covers down I noticed a brown stain on the sheets. God only knows what it was. At this point disgusted and exhausted I resigned myself to sleeping on the other side of the bed and promising myself I'd never stay at this hotel again even if it was free. I've included pictures of the rooms and the sheets. Do yourself a favor and steer clear of this place.
A Traveler, us1 night trip with friends
Holiday Inn I 64 West End, Richmond
Fair4.0
Disappointed
No Breakfast as promised, Bar and lounge not open as advertised. These were the reasons I chose this Hotel.
Robert L., us2 night trip

See all reviews

Holiday Inn I 64 West End, Richmond

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