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Holiday Inn I 64 West End, Richmond

3.5 stars
2000 Staples Mill RdRichmondVA23230United States of America, 855-239-9227
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Good3.8 / 5
Location
Great location
Service
Fantastic service
Breakfast
Breakfast is average
Cleanliness
Quite clean
225See all 225 Hotels.com reviews
From 202 reviewsTripAdvisor Traveller Rating

Holiday Inn I 64 West End, Richmond

Hotel Info: 855-239-9227

from $86
  • Two Double Beds, Non-Smoking, Accessible
  • Room, Accessible, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Suite, 1 Queen Bed, Non Smoking
  • Room, Accessible, Bathtub (MOBILITY)
  • Room, 2 Queen Beds, Non Smoking
  • One King Bed, Non-Smoking, Roll In Shower
  • Two Queen Beds, Non-Smoking, Accessible
  • Standard Room
  • Room, Accessible, Bathtub (MOBILITY)
  • Room, Accessible, Non Smoking (ROLL IN SHOWER)

At a glance

Key facts

Hotel size

  • This hotel has 142 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-6 AM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

  • Free RV/bus/truck parking

Other information

  • Smoke-free property

Also known as

  • Holiday Inn I 64 West End
  • Holiday Inn I 64 West End Hotel
  • Holiday Inn I 64 West End Hotel Richmond
  • Holiday Inn I 64 West End Richmond
  • Holiday Inn West End
  • West End Holiday Inn

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Breakfast costs between USD 5 and USD 12 per person (approximately)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms 5
  • Conference space size (feet) - 5061
  • Conference space size (meters) - 455
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Turndown service
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Crossroads Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Holiday Inn I 64 West End, Richmond’s small print

Also known as

  • Holiday Inn I 64 West End
  • Holiday Inn I 64 West End Hotel
  • Holiday Inn I 64 West End Hotel Richmond
  • Holiday Inn I 64 West End Richmond
  • Holiday Inn West End
  • West End Holiday Inn

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Breakfast costs between USD 5 and USD 12 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 225 reviews

Holiday Inn I 64 West End, Richmond
Outstanding5.0 / 5
Pleasantly surprised!
I am from Richmond and was here visiting family for Thanksgiving. I remembered this hotel well as it has probably been around since my mother was born. Definitely pleasantly surprised! The lobby was nicely decorated for Xmas. The hotel staff was so very nice! The room clean and inviting. We didn't opt for breakfast as we were pressed for time, but the buffet looked wonderful and for $10 quite a bargain. Great job, Holiday Inn! You have changed my view of all Holiday Inns from now on!
2 night family trip
Holiday Inn I 64 West End, Richmond
Outstanding5.0 / 5
Clean, quiet and convenient
Nice hotel and a good value. The staff was friendly and the facility was very nice. The room was clean and comfortable. Convenient location.
2 night family trip
Holiday Inn I 64 West End, Richmond
Excellent4.0 / 5
Convenient and clean, but not perfect
The in room WiFi which they touted at the front desk did not work as instructed. After putting in the password, I was directed to their website which asked for a username and password. I didn't know what they were looking for and I couldn't be bothered calling up and troubleshooting for such a brief stay. So I turned on a wireless hotspot on my mobile phone and ran my computer off of that. I run my business off of my laptop, so this is important to me.
1 night family trip
Holiday Inn I 64 West End, Richmond
Excellent4.0 / 5
Speedy check in, even later at night. Friendly staff and very clean rooms. Ice machine out of order on 5th floor but others were available. Great stay right in the middle of everything, 10 mins to West End, 15 to downtown. We would stay again!
1 night romance trip
Holiday Inn I 64 West End, Richmond
Outstanding5.0 / 5
Friendly service
It was a great experience. We came to visit VCU and stayed only one night in this hotel. The receptionist at the front desk was super nice and gave all the necessary information a traveller required about the city traffic and discounts. She was very knowledgeable, friendly and a kind person. Breakfast was a good one.The beds were comfortable and it's neat room. Thank you Holiday Inn for your great service given to us.
1 night family trip

See all reviews

Holiday Inn I 64 West End, Richmond

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