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Holiday Inn San Antonio - Dwtn - Market Sq, San Antonio

3 stars
318 W Cesar E. Chavez BlvdSan AntonioTX78204United States of America, ‏‎855-239-9227
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Good3.5 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Dirty
Amenities
Bad amenities
1525See all 1,525 Hotels.com reviews
From 572 reviewsTripAdvisor Traveller Rating

Holiday Inn San Antonio - Dwtn - Market Sq, San Antonio

Hotel Info: 855-239-9227

from $81
  • Room
  • Room, 2 Double Beds
  • Standard Room
  • Room, 2 Double Beds
  • 1 Dbl Bed Accessible Nonsmoking
  • Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 313 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service dogs only)

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Free RV/bus/truck parking

Also known as

  • Holiday Inn Dwtn Market Sq
  • Holiday Inn Dwtn Market Sq Hotel
  • Holiday Inn Dwtn Market Sq Hotel San Antonio
  • Holiday Inn San Antonio Dwtn
  • Holiday Inn San Antonio Dwtn Market Sq
  • Holiday Inn San Antonio Dwtn Market Sq Hotel

Optional extras

Full breakfast is offered for an extra charge of USD 10.99 per person (approximately)

In the hotel

Food and drink
  • Full breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa tub
  • Use of nearby fitness center (discount)
Working away
  • Business center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping

Special features

Dining

Maderas - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Holiday Inn San Antonio - Dwtn - Market Sq, San Antonio’s small print

Also known as

  • Holiday Inn Dwtn Market Sq
  • Holiday Inn Dwtn Market Sq Hotel
  • Holiday Inn Dwtn Market Sq Hotel San Antonio
  • Holiday Inn San Antonio Dwtn
  • Holiday Inn San Antonio Dwtn Market Sq
  • Holiday Inn San Antonio Dwtn Market Sq Hotel

Optional extras

Full breakfast is offered for an extra charge of USD 10.99 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 1525 reviews

Holiday Inn San Antonio - Dwtn - Market Sq, San Antonio
Good3.0 / 5
Some good, some bad.
Maybe the renovation is going to make things better but our first room on the 2nd floor, 296 or 294, was kinda gross, looked like red kool-aid was spilled on the carpet along with black possibly ink stains, hair in the sink on arrival, shower floor black from feet dirt, red stain on the towel in the bathroom. We moved to the 3rd, 311, it was better but there is an over all dank, dark mustiness about the hotel. The clerks working the makeshift check in were smart and efficient and accomodating, the employees at breakfast were hospitable, food was pretty good. Pool looked okay, but didn't swim in it because it was too crowded. It's confusing to find stuff with the renovation, finally found the bar/restaurant on the 2nd day but it didn't open till 4 pm and I wanted a drink at 2 so they lost some business there. The location isn't bad, could have walked to Riverwalk but it was hot, so drove instead but still a pretty good location. For the money, it was pretty much what I expected it to be. $99 first night, $129 second night, but $169 (they were about to sell out) for added 3rd night was a ripoff.
1 night trip with friends
Holiday Inn San Antonio - Dwtn - Market Sq, San Antonio
Fair2.0 / 5
Never Again At this Hotel
Very poor customer service. Staff was not friendly, welcoming, nor helpful. My hotels.com paperwork states check in is 3:00 pm. This Holiday Inn insisted check isn't until 4:00 pm. No ventilation in room, not even in bathroom. EVERYTHING in room gets damp whether a/c was on or not on. Nobody at desk when I went to check out. Sign on counter stating, will be back in few minutes. Hotel undergoing renovation, crowded messy check in/check out area. Worse customer service ever. Will not return.
2 night romance trip
Holiday Inn San Antonio - Dwtn - Market Sq, San Antonio
Fair2.0 / 5
Honesty is the best policy
The fact that when I made the reservation I was never told it would be under construction. That was extremely frustrating. My keys had to be reprogramed 2 different times, which meant using the poor hot elevator service, hunting down the office and waiting. In the workout room, the air conditioning would stop working so unable to work out in a small room with no air circulation. I had my 83 year old mother who was unable to find her way around because it was so confusing. There was no where to sit besides the room. No outside sitting area. The front had some old chairs and tables which is where we would end up. The staff had no clue about giving driving directions...except for Steve the shuttle drive. He was awesome and extremely helpful . I can only hope he is paid well. I am upset about being deceived about the construction that was not right.
3 night family trip
Holiday Inn San Antonio - Dwtn - Market Sq, San Antonio
Poor1.0 / 5
Worse stay ever !!!! Disappointed in holiday inn
Worst experience going back to revisit same hotel especially the key getting into the room checked out didn't get receipt . Please reviewed , canceled last day couldn't take it.... Very disappointed ....
4 night romance trip
Holiday Inn San Antonio - Dwtn - Market Sq, San Antonio
Excellent4.0 / 5
San Antonio
Quick response to request for additiinal towels and ciffee pods. Very convenient to sightseeing and traveling.
1 night business trip

See all reviews

Holiday Inn San Antonio - Dwtn - Market Sq, San Antonio

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