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Comfort Inn & Suites Plano East, Plano

2.5 stars
700 E Central PkwyPlanoTX75074United States of America, 855-239-9246
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Good3.9 / 5
Location
Great location
Breakfast
Tasty breakfast
Service
Service is adequate
WiFi
WiFi system needs upgrading
199See all 199 Hotels.com reviews
From 104 reviewsTripAdvisor Traveller Rating
  • Dallas, TX (DAL-Love Field) 30-min drive; 22.3 miles/35.8 km
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.) 33-min drive; 29.6 miles/47.7 km
  • Parker Road Station 13-min walk; 0.6 miles/1 km
  • Downtown Plano Station 17-min walk; 0.9 miles/1.4 km
  • Free self parking
  • RV, bus, and truck parking

Comfort Inn & Suites Plano East, Plano

Hotel Info: 855-239-9246

from $79
  • Two Double Beds Non-Smoking
  • Suite Two Beds Non-Smoking
  • Two Double Beds Non-Smoking
  • Standard Room
  • One King Bed Non-Smoking Accessible
  • Standard Room, 2 Queen Beds
  • Standard Room, 1 King Bed
  • Two Beds Executive Non Smoking
  • One King and One Sofa Bed Non-Smoking
  • Suite One King Bed Non-Smoking
  • Suite, Multiple Beds
  • 1 King Bed 2 Room Ste Whirlpool
  • Suite, Non Smoking
  • Suite, 1 King Bed with Sofabed
  • Two Beds Suite Non Smoking
  • One King and One Sofa Bed Non-Smoking
  • Executive Suite Two Beds Non-Smoking
  • One King Bed Executive Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 137 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Other information

  • Smoke-free property

Also known as

  • Holiday Inn Express Hotel Plano East
  • Holiday Inn Express Plano East
  • Comfort Inn Plano East Hotel
  • Comfort Inn Plano East

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

In the hotel

Food and drink
  • Free buffet breakfast
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa tub
Working away
  • Business center
  • Number of meeting rooms - 4
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 10500
  • Conference space size (meters) - 945
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Comfort Inn & Suites Plano East, Plano’s small print

Also known as

  • Holiday Inn Express Hotel Plano East
  • Holiday Inn Express Plano East
  • Comfort Inn Plano East Hotel
  • Comfort Inn Plano East

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 199 reviews

Comfort Inn & Suites Plano East, Plano
Fair2.0 / 5
This needs to be fixed
There was a party going on the day I checked in the hotel. When I drove into the parking lot there was glass bottles all over the parking lot and I happened to drive on one of the bottles. When I went inside to inform the front desk the woman who's name was Roshandra Banks was so rude and showed no concern for the situation or my visit. She made me fee very miserable about my visit. I hope this gets back to her so she is aware and does not make this same mistake again.
1 night romance trip
Comfort Inn & Suites Plano East, Plano
Poor1.0 / 5
Not Happy
Do not ever stay at the Comfort Inn and Suites East in Plano off of 75. I had brown water bubble up in my sink and flood the bathroom, the hair drier won't work, the free breakfast is supposed to go until 10 am on weekends and it was empty by 9 am, the lady at the front desk is beyond rude, this pool water looks like the one that turned green at the Olympics, and they make you pay $100 up front for incidentals which makes no since it isn't like they have a mini bar for me to steal their stuff and it will take 3 to 5 days for me to get the money back. To make mine worse they took $200 from me because one of my wonderful soccer parents used their points to give me a room Friday. Since I had two reservations I had to give them $100 for each. I have been coming to the Plano Labor Soccer Tournament for 10 years and I have never had this kind of trouble in a hotel.
2 night trip with friends
Comfort Inn & Suites Plano East, Plano
Fair2.0 / 5
A COMPLETE TURNOFF!
we arrived at 3:00pm. Stood in line at least 20 minutes to check in, only 1 person at desk. Told our (2) rooms wouldn't be ready until 4:30 or so. Really, a $100 deposit for incidentals??? Dirty washcloth in our bathroom. Our key didn't work upon return from dinner. No water pressure in the shower and touchy regulator - water coming out was scalding. Breakfast area was destroyed and they weren't replenishing it at 9:30 on a Sunday morning. Called to ask about a late checkout and was told "No". Management came to our room at 11:15 to make sure we were getting. Sorry we won't be back.
1 night family trip
Comfort Inn & Suites Plano East, Plano
Outstanding5.0 / 5
Easy check-in friendly staff
Staff were friendly and informative
2 night family trip
Comfort Inn & Suites Plano East, Plano
Outstanding5.0 / 5
Plano Stay
Good stay. Unfortunately, charged twice for security deposit. Also, bathroom does not have manual exhaust fan which resulted in steamy mirror and other comfort issues.
2 night business trip

See all reviews

Comfort Inn & Suites Plano East, Plano

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